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1 YL eServices Job
Sr. Manager - Quality & Training
YL eServices
posted 2mon ago
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Key skills for the job
Job Description
B.Com/CA with an MBA degree or equivalent.
Profile
- Must be certified Black Belt/Green Belt
- 6-8 years experience in Banking/Financial/Insurance Services in both quality and training functions preferred
- The position requires interaction with international clients
- Excellent communication and presentation skills are must
Responsibilities
- Lead Green Belt training certification and ISO 9001 certification, develop and implement a unified strategy integrating quality with training, process migration, develop plans to meet training and development needs in the entire organisation through internal and external training, manage process training delivery, measurement and follow-up as necessary
- Develop organisational assessment methods and measurement systems
- Establish and implement necessary communication strategy for improvement and awareness of quality issues across all departments
Reports to
- Operations Director
Employment Type: Full Time, Permanent
Functional Areas: Manufacturing
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