City Trainer- L&D (QSR)

Zepto Café -City Training Lead
We are building the strong team of passionate professionals in the Training team who can deliver
hands on training to our team to achieve our quick delivery goal. Zepto Café is looking to expand
its operation across 200 store with next 6 months and develop talent internally to cater the needs
of the customers.
Employment: Full Time
You will promote the brand image and culture using targeted training activities by working closely
with the central training and operations teams to identify where focus on product knowledge and
brand understanding will foster a strong brand identity. You will identify and deliver relevant
training to potential high potential talent and develop them.
You will:
* Develop content of programs to meet the needs of the brand (digital as well as physical)
* Run on the Job training campaigns for the team enabling them to build a strong understanding
around the food and beverage items being prepared and packed.
* Deliver development training and support the roll out of programs, making recommendations for
continuous improvement.
* Manage the quality of activities and presentations to ensure high standard of training delivery.
* Travel to each store and engage with team regularly and conduct training need analysis.
Requirements
You will have/be:
* A minimum of 2-5 years' training management experience within a large food and beverage
QSR organization with a comprehensive knowledge of products and applications-For Mumbai
* A minimum of 1-3 years' training management experience within a large food and beverage
QSR organization with a comprehensive knowledge of products and applications-For Bangalore
* An IHM graduate or experience in Food service.
* Excellent brand understanding
* Basic training skills