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31 Parallel

2.4
based on 111 Reviews
Video summary

Working at 31 Parallel

Company Summary

31 Parallel provides BPO services aimed at enhancing operational efficiency and customer experience, leveraging local talent from the Himalayas.

Overall Rating

2.4/5
based on 111 reviews
highly rated categories
33% below
industry average
highly rated categories
Critically rated for

Salary, Promotions, Job security

Work Policy
Hybrid
Hybrid
50% employees reported
Rotational Shift
Rotational Shift
49% employees reported
Strict timing
Strict timing
56% employees reported
No travel
No travel
82% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
2 employees reported
International/On-site exposure
International/On-site exposure
1 employee reported
Professional degree assistance
Professional degree assistance
1 employee reported
Cafeteria
Cafeteria
1 employee reported
View all benefits

About 31 Parallel

Founded in2014 (11 yrs old)
India Employee Count--
Global Employee Count201-500
India HeadquartersShimla, India
Office Locations
--
Website31parallel.com
Primary Industry
Other Industries
--
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View in video summary
We are named after the 31ΒΊ North latitude that passes through our office in Shimla, H.P. Our logo is a tribute to the mountains, rivers and trees of our beautiful home state. They connote strength, fluidity, growth and prosperity. The map marker connotes precision and modernity. To provide a competitive edge to our clients by transforming and outsourcing their business processes while maintaining the high standards of Customer Experience. Owing to the organization’s lean structure, decision making is fast. The management bandwidth helps in faster and speedier resolutions for any concern or issues. Located in the picturesque mountain town of Shimla where the 31Β° N latitude passes through the mighty Himalaya range, 31 Parallel offers cutting edge BPO services to the world over. The mentors at 31 Parallel have used their extensive international work experience to train and put together a formidable team, drawn entirely from local communities. The aim is to create a highly rewarding partnership between the inhabitants of India's remote highlands with the businesses from around the world.
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31 Parallel Ratings

based on 111 reviews

Overall Rating

2.4/5
How AmbitionBox ratings work?
5
25
4
21
3
15
2
3
1
47

Category Ratings

2.7

Skill development

2.4

Work-life balance

2.4

Work satisfaction

2.3

Company culture

2.3

Job security

2.2

Promotions

2.0

Salary

31 Parallel is rated 2.4 out of 5 stars on AmbitionBox, based on 111 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at 31 Parallel
based on 102 reviews
2.8
Rated by 28 Women
Rated 3.4 for Skill development and 3.2 for Work satisfaction
2.3
Rated by 74 Men
Rated 2.5 for Skill development and 2.3 for Work-life balance

Work Policy at 31 Parallel

based on 12 reviews in last 6 months
Hybrid
50%
Work from office
34%
Permanent work from home
16%

31 Parallel Reviews

Top mentions in 31 Parallel Reviews

+ 4 more

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Overall Rating
2.4/5
based on 111 reviews
3.3/5
based on 12.8k reviews
3.9/5
based on 31.7k reviews
4.7/5
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Highly Rated for
No highly rated category
No highly rated category
Skill development
Work-life balance
Job security
Skill development
Salary
Job security
Critically Rated for
Salary
Promotions
Job security
Promotions
Salary
Skill development
No critically rated category
No critically rated category
Primary Work Policy
Hybrid
50% employees reported
Work from office
60% employees reported
Work from office
62% employees reported
Work from office
88% employees reported
Rating by Women Employees
2.8
Poor
rated by 28 women
3.4
Average
rated by 3.8k women
3.7
Good
rated by 9.6k women
4.7
Excellent
rated by 6.9k women
Rating by Men Employees
2.3
Poor
rated by 74 men
3.3
Average
rated by 8.5k men
4.0
Good
rated by 20.5k men
4.7
Excellent
rated by 16.8k men
Job security
2.3
Poor
3.6
Good
3.8
Good
4.7
Excellent
View more

31 Parallel Salaries

31 Parallel salaries have received with an average score of 2.0 out of 5 by 111 employees.

Team Lead

(15 salaries)
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β‚Ή2 L/yr - β‚Ή4 L/yr

Quality Analyst

(8 salaries)
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β‚Ή1.4 L/yr - β‚Ή3 L/yr

Sales Executive

(7 salaries)
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β‚Ή1 L/yr - β‚Ή2.5 L/yr

Customer Service Executive

(6 salaries)
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β‚Ή1.8 L/yr - β‚Ή2.8 L/yr

Deputy Manager

(5 salaries)
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β‚Ή4.2 L/yr - β‚Ή6 L/yr

Customer Support Executive

(5 salaries)
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β‚Ή1.7 L/yr - β‚Ή2 L/yr

Agent

(5 salaries)
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β‚Ή1.1 L/yr - β‚Ή2.7 L/yr

Assistant Team Leader

(5 salaries)
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β‚Ή1.6 L/yr - β‚Ή2 L/yr

Senior Associate

(5 salaries)
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β‚Ή1.5 L/yr - β‚Ή2 L/yr

Team Lead Operations

(5 salaries)
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β‚Ή2 L/yr - β‚Ή3.2 L/yr
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31 Parallel Jobs

Popular Designations 31 Parallel Hires for
Sales Executive
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Associate
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31 Parallel FAQs

When was 31 Parallel founded?
31 Parallel was founded in 2014. The company has been operating for 11 years primarily in the BPO sector.
Where is the 31 Parallel headquarters located?
31 Parallel is headquartered in Shimla.
Does 31 Parallel have good work-life balance?
31 Parallel has a work-life balance rating of 2.4 out of 5 based on 100+ employee reviews on AmbitionBox. 59% employees rated 31 Parallel 3 or below for work-life balance. This rating reflects a negative sentiment among employees for work-life balance. We encourage you to read 31 Parallel work-life balance reviews for more details
Is 31 Parallel good for career growth?
Career growth at 31 Parallel is rated as poor, with a promotions and appraisal rating of 2.2. 59% employees rated 31 Parallel 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading 31 Parallel promotions/appraisals reviews for more detailed insights.
What are the cons of working in 31 Parallel?
Working at 31 Parallel does have some drawbacks that potential employees should consider. The company is poorly rated for salary & benefits, promotions / appraisal and job security, based on 100+ employee reviews on AmbitionBox.
31 Parallel Overview
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