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BT Business
4.0
based on 1.5k Reviews
Video summary
Company Overview
Company Locations
Working at BT Business
Company Summary
Overall Rating
4.0/5
based on 1.5k reviews
8% above
industry average
Highly rated for
Work-life balance, Job security, Company culture
Critically rated for
Promotions
Work Policy
Hybrid
93% employees reported
Monday to Friday
75% employees reported
Flexible timing
58% employees reported
No travel
83% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
217 employees reported
Cafeteria
186 employees reported
Health insurance
176 employees reported
Job/Soft skill training
153 employees reported
View all benefits
About BT Business
Founded in2000 (25 yrs old)
India Employee Count1k-5k
Global Employee Count10k-50k
HeadquartersLondon, United Kingdom (UK)
Office Locations
--
Websitebusiness.bt.com
Primary Industry
Other Industries
--
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We serve global multinational organisations around the world with our security, cloud and networking services. We can help your organisation to move to the cloud; turn collaboration into part of your culture; improve your contact centres; transform your customer service and simplify your network. All with security built-in, not bolted on.
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BT Business Ratings
based on 1.5k reviews
Overall Rating
4.0/5
How AmbitionBox ratings work?
5
752
4
428
3
182
2
68
1
114
Category Ratings
4.3
Work-life balance
4.1
Job security
4.0
Company culture
3.7
Work satisfaction
3.6
Skill development
3.5
Salary
3.2
Promotions
BT Business is rated 4.0 out of 5 stars on AmbitionBox, based on 1.5k company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at BT Business
based on 1.5k reviews
3.9
Rated by 417 Women
Rated 4.2 for Work-life balance and 4.0 for Job security
4.0
Rated by 1.1k Men
Rated 4.3 for Work-life balance and 4.1 for Job security
Work Policy at BT Business
based on 257 reviews in last 6 months
Hybrid
93%
Work from office
6%
Permanent work from home
1%
BT Business Reviews
Top mentions in BT Business Reviews
+ 5 more
Compare BT Business with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 4.0/5 based on 1.5k reviews | 4.2/5 based on 1.9k reviews | 3.7/5 based on 2.3k reviews | 3.8/5 based on 2.3k reviews |
Highly Rated for | Work-life balance Job security Company culture | Work-life balance Company culture Skill development | No highly rated category | No highly rated category |
Critically Rated for | Promotions | No critically rated category | Promotions | Promotions Job security |
Primary Work Policy | Hybrid 93% employees reported | Hybrid 70% employees reported | Work from office 59% employees reported | Work from office 68% employees reported |
Rating by Women Employees | 3.9 Good rated by 417 women | 4.2 Good rated by 395 women | 3.5 Good rated by 188 women | 3.4 Average rated by 232 women |
Rating by Men Employees | 4.0 Good rated by 1.1k men | 4.2 Good rated by 1.4k men | 3.7 Good rated by 2k men | 3.8 Good rated by 2k men |
Job security | 4.1 Good | 3.6 Good | 3.4 Average | 3.2 Average |
View more
BT Business Salaries
BT Business salaries have received with an average score of 3.5 out of 5 by 1.5k employees.
Associate Engineer
(291 salaries)
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₹3 L/yr - ₹7 L/yr
Project Manager
(263 salaries)
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₹7.4 L/yr - ₹30 L/yr
Service Reliability Engineer
(229 salaries)
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₹3.1 L/yr - ₹10 L/yr
Financial Analyst
(203 salaries)
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₹8.5 L/yr - ₹23 L/yr
Service Request Coordinator
(176 salaries)
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₹2 L/yr - ₹7 L/yr
Network Engineer
(156 salaries)
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₹2 L/yr - ₹10 L/yr
SME
(154 salaries)
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₹2.8 L/yr - ₹8 L/yr
Finance Manager
(137 salaries)
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₹17.7 L/yr - ₹37.5 L/yr
Business Service Support Advisor
(137 salaries)
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₹2 L/yr - ₹5 L/yr
Associate Network Engineer
(135 salaries)
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₹2 L/yr - ₹6 L/yr
BT Business Interview Questions
A Cyber Security Analyst was asked Q. What do you know about black hat and white hat hackers?
An Associate Software Engineer was asked Q. What is a synthetic key, and how can you remove it?
A Financial Analyst was asked Q. How do you forecast the revenue of a new product?
A Network Designer was asked Q. What is HSRP, and where is it configured?
A Project Manager was asked Q. Give past examples of risk and issue management.
BT Business Jobs
Popular Designations BT Business Hires for
Current Openings
BT Business News
View all
Hackers have ruined M&S comeback, criminal records stolen in Legal Aid hack
- M&S chief executive faces questions about cyber attacks that have crippled its operations, impacting retail industry's faith.
- Uber ready with driverless taxis in UK, but government delays approval for fully self-driving vehicles to second half of 2027.
- Apple to allow setting default voice assistant other than Siri for users in EU across multiple platforms like iPhone, iPad, and Mac.
- BT in talks to sell its 50% stake in TNT Sports to Warner Bros Discovery, potentially ending a decade of involvement in sports broadcasting.
- Hackers accessed personal data, including criminal records, of Legal Aid Agency applicants, with government suspecting 'neglect and mismanagement' as the cause.
TechDigest | 19 May, 2025
Openreach Names 163 ‘Stop Sell’ Locations To See Full Fibre Deployment
- Openreach announced 163 new exchange locations in the UK where traditional copper-based phone and broadband services will no longer be sold, affecting over 1.6 million premises.
- The transition from copper-based telephone lines to full fibre has been ongoing, with Openreach aiming to provide full-fibre broadband to 25 million homes by January 2027.
- Communication Providers like BT, Sky, TalkTalk, and Vodafone are given a year's notice by Openreach to migrate to digital services as Full Fibre becomes available in new exchange locations.
- Openreach's Full Fibre network, currently available to 18 million premises, is seen as a game-changing technology that will support various sectors and aspects of daily life in the digital world.
Silicon | 7 May, 2025
Sustainability Week: Telecoms’ winding road to net zero
- Telecom operators face a challenging journey towards building sustainable networks, balancing innovation, financial constraints, and existing infrastructure.
- Operators like BT, Vodafone, Telia, and AT&T have set net zero targets early, but achieving them is a significant challenge due to the nature of telecom networks as critical national infrastructure.
- The need to balance sustainability goals with competitiveness and financial viability poses a fine line for telecom operators.
- Telecom networks have a legacy burden with equipment that has been in operation for decades, hindering the transition to more advanced and eco-friendly technology like 5G and fiber.
- The financial drain of maintaining aging infrastructure is substantial, with around 50% of operational expenditure typically spent on network maintenance.
- Legacy infrastructure also results in operational challenges, including outages and high costs associated with repairing faulty equipment, impacting network evolution.
- Telcos are diverting resources meant for upgrading to newer technologies like fiber and 5G to maintain legacy networks, slowing down their service enhancement.
- Operators are exploring the circular economy to minimize the environmental and financial impact of decommissioning, with a focus on recovering and recycling hardware and raw materials.
- Reselling copper infrastructure and old equipment presents financial opportunities for operators, freeing up resources for further decommissioning projects.
- Leveraging the circular economy can contribute to the industry's journey towards net zero by providing not only environmental benefits but also financial incentives to operators.
Tech Radar | 21 Apr, 2025
UK Banks Agree to Improve Data-Sharing in Anti-Fraud Battle
- British banks, tech companies and telecoms are pledging to increase data-sharing on fraud.
- Real-time exchanges of fraud indication data, such as unusual transactions and suspicious URLs, will help detect scammers faster.
- Banks involved include Barclays, HSBC, Santander, and Lloyds, along with tech giants like Amazon, Meta, and Google, and telecom firms BT and Three.
- Fraud accounts for 41% of offenses in England and Wales, costing an estimated $8.8 billion per year.
Pymnts | 1 Apr, 2025
UK broadcasters fined £4.2m for illegally sharing details on freelancers
- The BBC, ITV, BT, and sports production company IMG have been fined £4.2m for illegally sharing information about fees for freelance workers at football and rugby matches.
- The sharing of information breached competition law and affected workers such as camera operators and sound technicians.
- Sky was the most persistent offender, but it escaped a fine by alerting the regulator about the anti-competitive behavior.
- BT and IMG will each pay £1.7m, the BBC £424,000, and ITV £340,000, for their involvement in the illegal sharing of pay details among producers.
Guardian | 21 Mar, 2025
Google beefs up its UK AI business with Agentspace data residency and more
- Google is strengthening its AI business in the U.K. by expanding UK data residency to include Agentspace, allowing AI agents to be hosted locally for enterprises.
- The company offers financial incentives for AI startups joining its UK accelerator, with up to £280,000 in Google Cloud credits and enhanced AI skills training.
- Chirp 3, an audio generation model from Google, will be integrated into its Vertex AI developer platform, aiming to facilitate AI adoption and development for businesses.
- Agentspace is Google's platform for building AI assistants for work, emphasizing features like NotebookLM for enterprise use and multimodal search.
- The collaboration with BT and WPP showcases their partnership with Google Cloud in utilizing AI innovations like Imagen, Veo, and Gemini for operational enhancements.
- Google is pursuing AI advancements, such as Gemini 2.0 developments integrating multimodal generation and understanding, robotic models, and lightweight Gemma model.
- The U.K. government is promoting AI development within its ranks and industry, establishing AI regional zones and regulatory changes to foster innovation and economic growth.
- The government's support for generative AI services aims to streamline processes and encourage collaboration with global AI players like OpenAI and Anthropic.
- Google's efforts to align with the U.K.'s AI initiatives could lead to more partnerships and collaboration in the AI sector moving forward.
TechCrunch | 17 Mar, 2025
‘I don’t want it to die’: one man’s battle to save the last phone box in his village
- Derek Harris is fighting to save the last phone box in Sharrington, his village, from closure by BT.
- Harris sees the phone box as an iconic heritage asset and a vital communication resource for the community.
- BT wants to remove the phone box due to minimal usage, but Harris argues for its importance, especially in emergencies.
- Phone boxes are declining in numbers, with only 14,000 remaining in the UK, down from 100,000 in the 1990s.
- Ofcom mandates that essential phone boxes must be protected if they meet specific criteria, including usage and social need.
- Harris recalls the historical significance of the phone box, being designed in 1935, the same year he was born.
- The phone box has been a lifeline during emergencies like snowstorms and accidents on the dangerous road nearby.
- While some suggest repurposing phone boxes, Harris insists on preserving their original function for communication.
- He believes in maintaining traditions and seeing valuable assets, like the phone box, continue to exist in the community.
- For Harris, saving the phone box is about fighting for what is valuable and cherishing continuity as he nears the end of his life.
Guardian | 27 Feb, 2025
Virgin Media, Microsoft and BT go down with hundreds reporting issues
- Hundreds of users have reported problems with Virgin and BT internet providers, as well as with Microsoft.
- Issues spike across the three providers, with Virgin being the worst affected.
- Users experienced difficulty accessing internet and online games.
- The service providers are aware of the issues and working to fix them.
Metro | 24 Feb, 2025
BT unplugs plans to turn old cabinets into EV chargepoints
- UK telecom giant BT has abandoned its plans to repurpose old cabinets into EV chargepoints.
- BT estimated that two-thirds of the 90,000 street cabinets in the UK could be used as chargepoints.
- After conducting a pilot in Scotland, BT decided to remove the only chargepoint and focus on exploring Wi-Fi connectivity challenges for EVs.
- Despite this setback, the UK is still on track to install 300,000 chargepoints by 2030.
The Register | 20 Jan, 2025
Scammers exploit UK's digital landline switch to swipe cash
- Scammers are taking advantage of the phone line digital switchover program in the UK.
- They pose as BT representatives and trick customers into providing payment details and personal information.
- Some victims are asked for immediate payments or face disconnection.
- Consumers are urged to be cautious of unsolicited calls and never provide personal or payment information over the phone.
The Register | 10 Jan, 2025
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BT Business FAQs
When was BT Business founded?
BT Business was founded in 2000. The company has been operating for 25 years primarily in the Hardware & Networking sector.
Where is the BT Business headquarters located?
BT Business is headquartered in London.
How many employees does BT Business have in India?
BT Business currently has more than 4,900+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in BT Business based on the number of reviews submitted on AmbitionBox.
Does BT Business have good work-life balance?
BT Business has a work-life balance rating of 4.3 out of 5 based on 1,500+ employee reviews on AmbitionBox. 76% employees rated BT Business 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read BT Business work-life balance reviews for more details
Is BT Business good for career growth?
Career growth at BT Business is rated as moderate, with a promotions and appraisal rating of 3.2. 24% employees rated BT Business 3 or below, while 76% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading BT Business promotions/appraisals reviews for more detailed insights.
What are the pros and cons of working in BT Business?
Working at BT Business comes with several advantages and disadvantages. It is highly rated for work life balance, job security and company culture. However, it is poorly rated for promotions / appraisal, based on 1,500+ employee reviews on AmbitionBox.
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