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Engaged Employer
Etech Global Services
3.9
based on 359 Reviews
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Company Overview
Company Locations
Working at Etech Global Services
Company Summary
Etech Global Services is a provider of Contact Center Services, Call Center Quality Monitoring Solutions, IT, Software Solutions,& Product Development Services.
Overall Rating
3.9/5
based on 359 reviews
8% above
industry average
Highly rated for
Company culture, Job security
Critically rated for
Promotions
Work Policy
Work from office
66% employees reported
Monday to Friday
50% employees reported
Flexible timing
64% employees reported
No travel
83% employees reported
View detailed work policy
Top Employees Benefits
Cafeteria
33 employees reported
Office cab/shuttle
32 employees reported
Job/Soft skill training
31 employees reported
Health insurance
28 employees reported
View all benefits
About Etech Global Services
View in video summary
Etech Global Services is a servant leader organization committed to making a remarkable difference for each other, our customers, and within our communities. Etech offers a suite of services that includes inbound and outbound customer care, quality monitoring and analytics, email, live chat, technical support, back office support, and software development.
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Etech Global Services Ratings
based on 359 reviews
Overall Rating
3.9/5
How AmbitionBox ratings work?
5
147
4
101
3
56
2
22
1
33
Category Ratings
3.8
Company culture
3.8
Job security
3.7
Work-life balance
3.5
Salary
3.5
Skill development
3.5
Work satisfaction
3.0
Promotions
Etech Global Services is rated 3.9 out of 5 stars on AmbitionBox, based on 359 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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Gender Based Ratings at Etech Global Services
based on 340 reviews
4.0
Rated by 95 Women
Rated 4.0 for Job security and 3.8 for Work-life balance
3.8
Rated by 245 Men
Rated 3.9 for Company culture and 3.7 for Work-life balance
Work Policy at Etech Global Services
based on 35 reviews in last 6 months
Work from office
66%
Permanent work from home
21%
Hybrid
13%
Etech Global Services Reviews
Top mentions in Etech Global Services Reviews
+ 5 more
Compare Etech Global Services with Similar Companies
 |  Change Company |  Change Company |  Change Company | |
|---|---|---|---|---|
Overall Rating | 3.9/5 based on 359 reviews | 3.4/5 based on 2.4k reviews | 3.8/5 based on 8.2k reviews | 3.4/5 based on 2.9k reviews |
Highly Rated for | Job security Company culture |  No highly rated category | No highly rated category | No highly rated category |
Critically Rated for | Promotions | Promotions Salary Company culture | Promotions | Promotions Salary Skill development |
Primary Work Policy | Work from office 66% employees reported | Hybrid 51% employees reported | Work from office 68% employees reported | Work from office 46% employees reported |
Rating by Women Employees | 4.0 Good rated by 95 women | 3.5 Good rated by 721 women | 3.7 Good rated by 1.4k women | 3.6 Good rated by 820 women |
Rating by Men Employees | 3.8 Good rated by 245 men | 3.3 Average rated by 1.6k men | 3.8 Good rated by 6.3k men | 3.4 Average rated by 1.9k men |
Job security | 3.8 Good | 3.7 Good | 3.4 Average | 3.7 Good |
View more
Etech Global Services Salaries
Etech Global Services salaries have received with an average score of 3.5 out of 5 by 359 employees.
Customer experience Specialist
(154 salaries)
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₹2.5 L/yr - ₹4.8 L/yr
Quality Analyst
(121 salaries)
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₹2.4 L/yr - ₹4.8 L/yr
Business Analyst
(116 salaries)
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₹3.7 L/yr - ₹8.9 L/yr
Senior Business Analyst
(77 salaries)
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₹6.5 L/yr - ₹12.1 L/yr
Online Chat Representative
(59 salaries)
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₹2.3 L/yr - ₹5 L/yr
Customer Service Executive
(37 salaries)
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₹2.4 L/yr - ₹4.3 L/yr
Customer Service Representative
(33 salaries)
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₹2 L/yr - ₹4.5 L/yr
Customer experience Executive
(33 salaries)
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₹2.8 L/yr - ₹4.2 L/yr
Team Lead
(26 salaries)
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₹5 L/yr - ₹12.1 L/yr
System Administrator
(26 salaries)
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₹2.9 L/yr - ₹5.8 L/yr
Etech Global Services Interview Questions
A Business Analyst was asked 8mo agoQ. In HTML, what is the difference between 'display: none' and 'visibilit...read more
A Customer Service Representative was asked Q. How do you handle customers via chat?
An Online Chat Representative was asked Q. How would you sell a bouquet to a customer via online chat?
A Fraud Analyst was asked 9mo agoQ. What is the difference between fraud and a scam?
An Office Assistant was asked 3mo agoQ. What do you do?
Etech Global Services Jobs
Popular Designations Etech Global Services Hires for
Engineer
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Research Scientist
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Reporting Analyst
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Azure DevOps Engineer
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Moodle Developer
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Php Developer Lead
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Data Scientist
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Director Technology
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Popular Skills Etech Global Services Hires for
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3.5
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2.8
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3.1
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3.1
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4.5
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3.7
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3.9
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3.4
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3.3
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3.8
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3.5
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3.1
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2.9
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3.3
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3.5
ReSource Pro
4.0
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Etech Global Services FAQs
When was Etech Global Services founded?
Etech Global Services was founded in 1997. The company has been operating for 28 years primarily in the BPO sector.
Where is the Etech Global Services headquarters located?
Etech Global Services is headquartered in Nacogdoches, Texas.
How many employees does Etech Global Services have in India?
Etech Global Services currently has more than 1,600+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Etech Global Services based on the number of reviews submitted on AmbitionBox.
Does Etech Global Services have good work-life balance?
Etech Global Services has a Work-Life Balance Rating of 3.7 out of 5 based on 300+ employee reviews on AmbitionBox. 69% employees rated Etech Global Services 4 or above, while 31% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Etech Global Services work-life balance reviews for more details.
Is Etech Global Services good for career growth?
Career growth at Etech Global Services is rated as moderate, with a promotions and appraisal rating of 3.0. 31% employees rated Etech Global Services 3 or below, while 69% employees rated it 4 or above on promotions / appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Etech Global Services promotions / appraisals reviews for more detailed insights.
What are the pros and cons of working in Etech Global Services?
Working at Etech Global Services comes with several advantages and disadvantages. It is highly rated for company culture and job security. However, it is poorly rated for promotions / appraisal, work satisfaction and skill development, based on 300+ employee reviews on AmbitionBox.
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