Eternal Limited

Customer obsession: always start with the customer and do what’s best for them Start with why: before we do anything, always ask, “Why are we doing this?” Grit: focus on the goals you set out to achieve and have the courage to see them through Continuous learning: the biggest competitive advantage is our ability to learn and unlearn. faster Being frugal: do more with less and maximise the output of our own and our team’s work Hit refresh: don’t care about sunk cost and move on from failed or irrelevant effort very fast The sunshine test: everything you do should stand up to public scrutiny Results: make perfect results count, not just a perfect process Unparalleled teamwork: invest time in building relationships with colleagues. We are a culture of we, not me Eye for talent: bet on exceptional talent, irrespective of their age and experience Source of energy: if you’re drained of energy, then people around you will also feel drained Humility: take ownership of negative outcomes and give credit to Eternals for positive ones Ignorance: use first-principle thinking and remain unaffected by those who have tried before you Crazy ambition: stretch the possible, dream of a new world, and push to make it a reality The infinite game: care about your mental and physical health as you want to build the organisation.

At Eternal, our commitment to responsible and sustainable growth is guided by our business approach. Our ESG update outlines how we make our business's impact more sustainable and help make the world a better place for everyone. Some of our key sustainability initiatives include: ● Feeding India: A Zomato giveback, Feeding India is a not-for-profit organisation, designing interventions to reduce hunger and malnutrition among underserved communities in India ● As part of the 2030 Sustainability Goals announced in 2024, Zomato focuses: ○ Climate-conscious deliveries: Facilitate 100% deliveries through EVs, leading to Net Zero emissions across the food ordering and delivery value chain by 2033 ○ Waste-free world: Facilitate 100% plastic-neutral food delivery orders through voluntary recycling. Facilitate delivery of 100 mn plastic-free food orders by 2025. Help restaurants reduce food waste through training and collaborations ○ Zero hunger: Support Feeding India in mobilizing resources to provide 300 mn nutritious meals for underprivileged communities ○ Customer centricity: Build food ordering and delivery solutions for the next billion customers seeking affordability, accessibility, assortment and quality ○ Governance: Achieve and maintain high standards of corporate governance to protect the interests of all our stakeholders - Adopt leading data privacy standards and practices; Continue to drive robust ethics and compliance practices ○ Inclusive growth: Support the growth of 300,000 micro, small and medium restaurant businesses and food entrepreneurs. Enhance the earning and saving capacity of 1 million gig workers through upskilling, partnerships and benefit programs ○ Health, safety and well-being for all: Make substantive progress towards achieving zero on-road delivery partner fatalities. Bring health and safety knowledge and innovations to restaurant partners ○ Diversity, equity and inclusion: Achieve a minimum of 50% representation of diverse groups - women, LGBTQIA+, Persons with Disabilities (PwDs), veterans and other historically disadvantaged groups in our employee base and Board

Anything great takes decades to build. This place is about hard work and wild dreams. You always feel a bit uncomfortable. A bit on the edge of the knife. A bit inexperienced and unskilled for what you are doing right now. A little short on time. A little nervous. Afraid. And excited. Greatness thrives here.