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EXL ServiceVerified

3.7
based on 7.5k Reviews
Video summary

Working at EXL Service

Company Summary

We make sense of data and drive your business forward

Overall Rating

3.7/5
based on 7.5k reviews
highly rated categories
On-Par with
industry average
highly rated categories
Highly rated for

Job security

highly rated categories
Critically rated for

Promotions, Salary

Work Policy
Hybrid
Hybrid
62% employees reported
Monday to Friday
Monday to Friday
90% employees reported
Flexible timing
Flexible timing
57% employees reported
No travel
No travel
76% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
Office cab/shuttle
542 employees reported
Job/Soft skill training
Job/Soft skill training
475 employees reported
Cafeteria
Cafeteria
463 employees reported
Health insurance
Health insurance
420 employees reported
View all benefits

About EXL Service

Founded in1999 (26 yrs old)
India Employee Count10k-50k
Global Employee Count10k-50k
HeadquartersNew York City,New York, United States
Websiteexlservice.com
Primary Industry
Other Industries
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View in video summary

From our beginnings in business process services to becoming a global leader in data and AI, EXL has over 25 years of proven experience redefining what's possible for our clients. We empower businesses across industries like insurance, healthcare, banking and capital markets, retail, communications and media, and energy and infrastructure. By combining data, AI, and deep industry expertise, we drive transformation and growth for those we serve.

EXL Service Ratings

based on 7.5k reviews

Overall Rating

3.7/5
How AmbitionBox ratings work?
5
2.9k
4
2.2k
3
1.3k
2
420
1
769

Category Ratings

4.0

Job security

3.7

Work-life balance

3.5

Company culture

3.4

Skill development

3.4

Work satisfaction

3.1

Salary

2.9

Promotions

EXL Service is rated 3.7 out of 5 stars on AmbitionBox, based on 7.5k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at EXL Service
based on 7.2k reviews
3.7
Rated by 1.9k Women
Rated 3.9 for Job security and 3.6 for Work-life balance
3.7
Rated by 5.4k Men
Rated 4.0 for Job security and 3.7 for Work-life balance

Work Policy at EXL Service

based on 1.1k reviews in last 6 months
Hybrid
62%
Permanent work from home
20%
Work from office
18%

EXL Service Reviews

Top mentions in EXL Service Reviews

+ 5 more

Compare EXL Service with Similar Companies

EXL Service
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Overall Rating
3.7/5
based on 7.5k reviews
3.3/5
based on 8.9k reviews
3.5/5
based on 7.5k reviews
3.7/5
based on 10.6k reviews
Highly Rated for
Job security
No highly rated category
No highly rated category
Work-life balance
Critically Rated for
Promotions
Salary
Promotions
Salary
Work satisfaction
Promotions
Salary
Skill development
Promotions
Salary
Primary Work Policy
Hybrid
62% employees reported
Hybrid
53% employees reported
Work from office
49% employees reported
Permanent work from home
72% employees reported
Rating by Women Employees
3.7
Good
rated by 1.9k women
3.5
Good
rated by 2.5k women
3.7
Good
rated by 2.5k women
3.8
Good
rated by 3.1k women
Rating by Men Employees
3.7
Good
rated by 5.4k men
3.3
Average
rated by 6k men
3.5
Good
rated by 4.6k men
3.6
Good
rated by 7k men
Job security
4.0
Good
3.4
Average
3.4
Average
3.6
Good
View more

EXL Service Salaries

EXL Service salaries have received with an average score of 3.1 out of 5 by 7.5k employees.

Senior Associate

(2.5k salaries)
Unlock
₹1 L/yr - ₹8.5 L/yr

Lead Assistant Manager

(2k salaries)
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₹6.5 L/yr - ₹24 L/yr

Business Analyst

(1.2k salaries)
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₹5 L/yr - ₹15.2 L/yr

Senior Consultant

(980 salaries)
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₹12.8 L/yr - ₹33 L/yr

Process Associate

(511 salaries)
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₹1.2 L/yr - ₹5.3 L/yr

Senior Business Analyst

(504 salaries)
Unlock
₹6 L/yr - ₹15.2 L/yr

Back Office Executive

(474 salaries)
Unlock
₹1.3 L/yr - ₹3.6 L/yr

Project Manager

(473 salaries)
Unlock
₹13 L/yr - ₹43.2 L/yr

Reporting Analyst

(351 salaries)
Unlock
₹1.8 L/yr - ₹7 L/yr

SME

(329 salaries)
Unlock
₹1.9 L/yr - ₹6.5 L/yr

EXL Service Interview Questions

A Business Analyst was asked 1w agoQ. Write a code in Python to detect Outlier treatment for IQR method
A Consultant 1 was asked 27 Mar 2017Q. You are a bank owner & you need to design a new credit system. What fa...read more
Get interview-ready with top interview questions and answer
An Accounts Payable Executive was asked 26 Aug 2023Q. How many types of payment?
A Project Manager was asked 8mo agoQ. What are the P&L metrics of credit card?
A Data Analyst was asked 6mo agoQ. Architecture of gans

EXL Service Subsidiaries

Clairvoyant India

4.1
 • 89 reviews

Scioinspire Consulting Services

3.0
 • 36 reviews

INCANDESCENT TECHNOLOGIES

4.7
 • 11 reviews
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EXL Service FAQs

When was EXL Service founded?
EXL Service was founded in 1999. The company has been operating for 26 years primarily in the IT Services & Consulting sector.
Where is the EXL Service headquarters located?
EXL Service is headquartered in New York City,New York. It operates in 7 cities such as Noida, Pune, Gurgaon / Gurugram, Bangalore / Bengaluru, Kochi. To explore all the office locations, visit EXL Service locations.
How many employees does EXL Service have in India?
EXL Service currently has more than 23,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in EXL Service based on the number of reviews submitted on AmbitionBox.
Does EXL Service have good work-life balance?
EXL Service has a Work-Life Balance Rating of 3.7 out of 5 based on 7,500+ employee reviews on AmbitionBox. 67% employees rated EXL Service 4 or above, while 33% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read EXL Service work-life balance reviews for more details
Is EXL Service good for career growth?
Career growth at EXL Service is rated as poor, with a promotions and appraisal rating of 2.9. 33% employees rated EXL Service 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading EXL Service promotions/appraisals reviews for more detailed insights.
What are the pros and cons of working in EXL Service?
Working at EXL Service comes with several advantages and disadvantages. It is highly rated for job security. However, it is poorly rated for promotions / appraisal and salary & benefits, based on 7,500+ employee reviews on AmbitionBox.
EXL Service Overview
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