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3.8

based on 1.6k Reviews

HQ - Miami, Florida, United States (USA) BPO 5k-10k Employees (India)

About Foundever

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter. Go further with Foundever™ Are you ready to move your career forward? At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Mission: At Foundever™, we make things simple. Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed. Vision: Create Your Best Moments
Mission: "At Foundever™, we make things simple. Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed.
Vision: Create Your Best Moments
Primary Industry

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Primary industry refers to the industry from which a company drives its maximum revenue.
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Brands of Foundever

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Foundever Subsidiaries

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Foundever Ratings

based on 1.6k reviews
View all

Overall Rating

3.8
see rating trend

5

723

4

415

3

221

2

85

1

177

Category Ratings

3.9

Job Security

3.7

Company culture

3.7

Work-Life balance

3.7

Skill development

3.7

Work Satisfaction

3.4

Salary & Benefits

3.2

Promotions/Appraisal

Foundever Reviews

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Chat Support Associate in Hyderabad / Secunderabad, Telangana
Non Voice
1.0

posted on 02 Feb 2024

Likes:
Dislikes:
1.Extreme pressure and no work life balance for people who are wo...
Customer Service Associate in Hyderabad/Secunderabad
Non Voice
1.0

posted on 25 Nov 2023

Likes:
Dislikes:
Useless shit company too much poltics and work pressure they make...
Customer Support Executive in Chennai
Customer Success
4.0

posted on 09 Feb 2024

Likes:
Dislikes:
To be honest no dislikes about working at Foundever.. (Was only w...
Customer Service Professional in Chennai, Tamil Nadu
Non Voice
1.0

posted on 18 Oct 2023

Likes:
Dislikes:
I can't tell one dislike 1000 of dislike there is no appriciation...
Customer Service Representative in Hyderabad/Secunderabad
Voice / Blended
2.0

posted on 15 Oct 2023

Likes:
Dislikes:
The management doesn't give any growth to employees in long term....
Technical Support Executive in Chennai, Tamil Nadu
Non Voice
5.0

posted on 03 Oct 2023

Likes:
Dislikes:
For me: Traveling time from Kundrathur to Taramani is very long....
Customer Support Executive in Hyderabad/Secunderabad
Voice / Blended
1.0

posted on 10 Jan 2024

Likes:
Dislikes:
Idiotic behaviour of people mental management
Reporting Analyst in Mumbai
Operations Support
1.0

posted on 14 Dec 2023

Likes:
Dislikes:
No promotions or proper appraisals. Appraisal is always less than...

Foundever Salaries

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3.4rated by 1.6k Foundever employees for salary & benefits
2.6 Lakhs
₹1.0 L/yr - ₹4.8 L/yr
2.9 Lakhs
₹1.1 L/yr - ₹4.8 L/yr
2.8 Lakhs
₹1.4 L/yr - ₹4.0 L/yr
Team Lead Salary
(174 salaries)
6.3 Lakhs
₹2.9 L/yr - ₹8.5 L/yr
3.0 Lakhs
₹0.9 L/yr - ₹4.1 L/yr

Foundever Interview Questions

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Top 10 interview questions and answers

curated by AmbitionBox

Q1. What is money market securities and commercial papers

asked in Customer Service Executive interview

Q2. What is wifi how do connect it

asked in Technical Support Executive interview

Q3. What do you understand by customer centric ?

asked in Customer Service Associate interview

Q4. What default replication time between the sites.

asked in Senior Systems Engineer interview

Q5. -second question: Make budget for your departament.

asked in Director interview

Q6. How to do time management

asked in Team Coach interview

Q7. Descalate an angry customer

asked in Customer Support Executive interview

Q8. Describe about fragrance

asked in Senior Associate interview

Q9. What is elcb mcb acb?

asked in CSP interview

Q10. How many agents will be required with an AHT of 15 mins per transaction and 15000 volumes per month?

asked in Operations Manager 2 interview

People are getting interviews through

based on 61 Foundever interviews
Job Portal
Referral
Walkin
Recruitment Consultant
Company Website
38%
23%
15%
10%
3%
11% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

Foundever Jobs

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Foundever Perks & Benefits

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Office cab/shuttl

179 total responses

Free meal

8 total responses

International/On-site exposure

7 total responses

Health insurance

82 total responses

Office gym

74 total responses

Foundever Offices

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1 office location
1 office location
1 office location
No address available
No address available

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Foundever FAQs

When was Foundever founded and by whom?
Foundever was founded in 1985 by Laurent Uberti and Olivier Camino.
Who is the CEO of Foundever?
Laurent Uberti is the current CEO of Foundever.
How many employees are working in Foundever in India?
Foundever employs 5,001 to 10,000 employees in India.
Where is the global headquarters of Foundever?
Global headquarters for Foundever is located in Miami, Florida,United States (USA).
What cities does Foundever have offices?
Foundever has offices in Chennai, Hyderabad / Secunderabad, Gurgaon / Gurugram and Mumbai.
What is it like to work at Foundever?
The overall rating of Foundever is 3.8, with Job Security being rated at the top and given a rating of 3.9. However, Career growth is rated the lowest at 3.2. To know first hand how is it like to work at Foundever read detailed reviews by job profile, department and location in the reviews section.
Rating scale: 5 (Excellent), 4 (Good), 3 (Average), 2 (Poor), 1 (Terrible)
How much is the salary at Foundever?
Get detailed salary information for salaries of popular job profiles in Foundever: Customer Service Professional: ₹ 2,60,000 per year, Customer Service Executive: ₹ 2,90,000 per year and many more. Click here to view detailed Foundever Salaries.
What are the working days at Foundever?
54% of employees reported the working days at Foundever as Rotational Shift, whereas 36% reported them as Monday to Friday.
What are the working hours at Foundever?
62% employees reported the work timings at Foundever as flexible. Whereas, 38% reported it as strict, with a majority as 5.30 pm - 2.30 am and 9 am - 6 pm.
How much is the salary for freshers at Foundever?
The average salary at Foundever for freshers varies from ₹ 2,10,000 per year for B.P.O to ₹ 4,30,000 per year for French Analyst. View Fresher Salaries at Foundever here.

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