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3.8

based on 1.7k Reviews

About Foundever

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter. Go further with Foundever™ Are you ready to move your career forward? At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Mission: At Foundever™, we make things simple. Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed. Vision: Create Your Best Moments
Vision: Create Your Best Moments
Mission: "At Foundever™, we make things simple. Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed.
Primary Industry

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Brands of Foundever

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Foundever Subsidiaries

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Foundever Ratings

based on 1.7k reviews
View all

Overall Rating

3.8

5

745

4

418

3

227

2

87

1

187

Category Ratings

3.9

Job Security

3.7

Work-Life balance

3.7

Company culture

3.7

Skill development

3.6

Work Satisfaction

3.3

Salary & Benefits

3.2

Promotions/Appraisal

Foundever Reviews

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Customer Support Executive in Chennai
Voice / Blended
1.0

posted on 10 Apr 2024

Likes:
Dislikes:
Sudden change in incentive structure and no appraisal whatsoever....
Sales Executive in Chennai
Sales Support & Operations
4.0

posted on 01 Apr 2024

Likes:
Dislikes:
Nothing much , no oppertunity
Team Coach in Gurgaon / Gurugram, Haryana
Operations
5.0

posted on 07 Apr 2024

Likes:
Dislikes:
What do you mean?
Customer Support Professional in Hyderabad
Back Office
4.0

posted on 09 Apr 2024

Likes:
Dislikes:
There is nothing like dislike... I love my organisation
Customer Service Executive in Mumbai
Customer Success
3.0

posted on 13 Apr 2024

Likes:
Dislikes:
Everything else
Senior Team Lead in Hyderabad/Secunderabad
Operations
1.0

posted on 02 Apr 2024

Likes:
Dislikes:
Everything
Quality Assurance Professional in Chennai
Business Process Quality
1.0

posted on 01 Apr 2024

Likes:
Dislikes:
However after a specific period of time, it doesn't matter how mu...
Chat Support Associate in Hyderabad / Secunderabad, Telangana
Non Voice
1.0

posted on 02 Feb 2024

Likes:
Dislikes:
1.Extreme pressure and no work life balance for people who are wo...

Foundever Salaries

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3.3rated by 1.7k Foundever employees for salary & benefits
2.8 Lakhs
₹1.0 L/yr - ₹5.5 L/yr
3.0 Lakhs
₹1.0 L/yr - ₹5.0 L/yr
2.7 Lakhs
₹1.4 L/yr - ₹5.0 L/yr
3.0 Lakhs
₹1.3 L/yr - ₹5.0 L/yr
Team Lead Salary
(179 salaries)
5.9 Lakhs
₹2.9 L/yr - ₹8.5 L/yr

Foundever Interview Questions

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Top 10 interview questions and answers

curated by AmbitionBox

Q1. What is money market securities and commercial papers

asked in Customer Service Executive interview

Q2. What is wifi how do connect it

asked in Technical Support Executive interview

Q3. What do you understand by customer centric ?

asked in Customer Service Associate interview

Q4. What default replication time between the sites.

asked in Senior Systems Engineer interview

Q5. -second question: Make budget for your departament.

asked in Director interview

Q6. How to do time management

asked in Team Coach interview

Q7. Descalate an angry customer

asked in Customer Support Executive interview

Q8. Describe about fragrance

asked in Senior Associate interview

Q9. What is elcb mcb acb?

asked in CSP interview

Q10. How many agents will be required with an AHT of 15 mins per transaction and 15000 volumes per month?

asked in Operations Manager 2 interview

People are getting interviews through

based on 69 Foundever interviews
Job Portal
Referral
Walkin
Recruitment Consultant
Company Website
Campus Placement
38%
22%
14%
9%
4%
1%
12% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

Foundever Jobs

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Foundever Perks & Benefits

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Office cab/shuttle

169 total responses

Free meal

8 total responses

International/On-site exposure

7 total responses

Health insurance

81 total responses

Office gym

74 total responses

Foundever Offices

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1 office location
1 office location
1 office location
No address available
No address available

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Foundever FAQs

When was Foundever founded and by whom?
Foundever was founded in 1985 by Laurent Uberti and Olivier Camino.
Who is the CEO of Foundever?
Laurent Uberti is the current CEO of Foundever.
How many employees are working in Foundever in India?
Foundever employs 5,001 to 10,000 employees in India.
Where is the global headquarters of Foundever?
Global headquarters for Foundever is located in Miami, Florida,United States (USA).
What cities does Foundever have offices?
Foundever has offices in Chennai, Hyderabad / Secunderabad, Gurgaon / Gurugram and Mumbai.
What is it like to work at Foundever?
The overall rating of Foundever is 3.8, with Job Security being rated at the top and given a rating of 3.9. However, Career growth is rated the lowest at 3.2. To know first hand how is it like to work at Foundever read detailed reviews by job profile, department and location in the reviews section.
Rating scale: 5 (Excellent), 4 (Good), 3 (Average), 2 (Poor), 1 (Terrible)
How much is the salary at Foundever?
Get detailed salary information for salaries of popular job profiles in Foundever: Customer Service Professional: ₹ 2,80,000 per year, Customer Service Executive: ₹ 3,00,000 per year and many more. Click here to view detailed Foundever Salaries.
How much is the salary for freshers at Foundever?
The average salary at Foundever for freshers varies from ₹ 1,70,000 per year for B.P.O to ₹ 4,30,000 per year for French Analyst. View Fresher Salaries at Foundever here.

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