Working at Smarter BIZ Technologies

With SmarterBiz, your contact centre is truly flexible, scalable and agile. Your customer experience makes a marked difference in the quality of call handling and resolutions besides dealing with extreme shifts and sudden demand bursts in a matter of hours. How do we do that? Our USP is a combination of a robust technology platform & a network of "work from home" Gig agents - pre-trained, ready to deploy and on-demand.Unlike the inefficiencies of a traditional call centre, SmarterBiz' agents are on-demand, hence there is no redundant capacity but an arsenal for scalability. Payment on performance drive the agents to perform on every single call, making them more efficient and effective. A pre-board vetting process ensure the agents profiled max on "common sense" and "emotional quotient" leading to delightful customer experiences, every single time.And that’s why, some of India’s leading unicorns love us!