Premium Employer

Sutherland Global Services

3.7
based on 6.6k Reviews

About Sutherland Global Services

"We are a digital transformation company. We make digital š”š®š¦ššš§ā„¢"
8
Industries served
16+
Awards won in 2023
38,000+
SutherlandStrong Employee
49
Offices worldwide

We make digital š”š®š¦ššš§ā„¢ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customersā€™ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman

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Sutherland Global Services Reviews

Rating 3.7
Overall rating based on 6.6k reviews on
AmbitionBox

Sutherland Global Services Achievements on AmbitionBox

Sutherland Global Services Videos

Sutherland Careers: Crafting Unforgettable Moments and Experiences
Welcome to the City of Lakes: Sutherland Bhopal

Sutherland Global Services Job Openings

Urgent hiring For International Non-Voice Support
Kochi
0 - 5 Yrs
Not Disclosed
Application Support Analyst
Hyderabad / Secunderabad
1 - 4 Yrs
Not Disclosed
Oracle Apps Developer - SCM
Pune
5 - 10 Yrs
Not Disclosed
Oracle Apps Developer - O2C
Pune
5 - 10 Yrs
Not Disclosed
Tier 1 Technical Support
Hyderabad / Secunderabad
3 - 7 Yrs
Not Disclosed
Snowflake Database Administrator
Hyderabad / Secunderabad +2
5 - 10 Yrs
Not Disclosed
View all 128 jobs

Sutherland Global Services Brands and Subsidiaries

Sutherland Healthcare Solutions

3.8
Ā ā€¢Ā 578 reviews

Sutherland Mortgage Services

3.8
Ā ā€¢Ā 52 reviews

Advent Construction

3.0
Ā ā€¢Ā 13 reviews

Sutherland Global Services Salaries

3.3
rated by 6.6k employees for salaries

Senior Associate

(1.8k salaries)
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ā‚¹1.8 L/yr - ā‚¹7.8 L/yr

Customer Service Associate

(1.6k salaries)
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ā‚¹1.2 L/yr - ā‚¹7.5 L/yr

Process Associate

(645 salaries)
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ā‚¹1.4 L/yr - ā‚¹5.2 L/yr

CS Internet Associate

(640 salaries)
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ā‚¹1.1 L/yr - ā‚¹6 L/yr

Customer Service Executive

(606 salaries)
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ā‚¹1.3 L/yr - ā‚¹4.5 L/yr

Team Lead

(581 salaries)
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ā‚¹1.8 L/yr - ā‚¹8.5 L/yr

CS Associate

(468 salaries)
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ā‚¹1 L/yr - ā‚¹5 L/yr

Customer Support Executive

(414 salaries)
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ā‚¹1 L/yr - ā‚¹4.6 L/yr

Customer Support Associate

(349 salaries)
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ā‚¹1 L/yr - ā‚¹6.5 L/yr

Technical Support Engineer

(316 salaries)
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ā‚¹1.8 L/yr - ā‚¹7.1 L/yr

Our Story

Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees. We do this by combining human-centered design with the scale and accuracy of real-time analytics, AI, cognitive technology and automation. Our heritage has made us who we are: a future-ready organization. For 35 years, weā€™ve been caring for our customersā€™ customers. As an early pioneer in robotic automation, weā€™ve grown our core offering through steady organic investment and by acquiring key capabilities. Today, we make those experiences relevant, instantaneous, predictive and frictionless. Decades of developing best-in-class processes for some of the worldā€™s most experience-native companies has enabled us make digital human in ways that transform customer and employee relationships at scale.

Who We Are

Sutherland is a unique digital transformation company. We are the engine behind the experience giants of todayā€”the companies best known for the transformative experiences they deliver. Weā€™ve learned much of what we know about great experiences by working with the best. Like us, the clients we work with care deeply about the human experiences they provide for customers. We work with businesses across a broad range of industries, including Banking & Financial Services, Insurance, Healthcare, Retail, Telecommunications, Media & Entertainment, Technology, Travel & Hospitality, and Logistics.

Our Leadership

Dilip Vellodi
Chairman & CEO
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Doug Gilbert
CIO & Chief Digital Officer
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Jim Dwyer
Chief Transformation & Innovation Officer
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John Abou
CEO Customer Experience Management (OCXM)
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Banwari Agarwal
CEO, Financial
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Meet Our People

At the heart of Sutherland is our #SutherlandStrong people.
Meet Our People Section Image 0
Meet Our People Section Image 1
Meet Our People Section Image 2
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Awards & Recognitions

2021
2021
Great Place To Work
2021
2021
Flexjob - Top 100 Company Remote Work

Shaping Success in India

Recently recognized as one of India's Best Workplaces for Women in 2023, we take pride in championing inclusion and valuing our diverse, dynamic workforce as our most significant asset. Weā€™re committed to a workplace where everyone feels they belong, can speak openly, and where every idea is welcomed. Itā€™s this collaborative spirit that drives us towards great outcomes as a team.

Our Commitment to Diversity & Inclusion

Inclusion is an ongoing journey, central to our vibrant and diverse workforce, which we consider our greatest asset. Our commitment to a workplace where everyone feels a sense of belonging allows diverse perspectives to fuel healthy debate and lead to great outcomes. By emphasizing respectful communication and open expression, we nurture an environment where ideas from all are valued, fostering an engaging and impactful employee experience as One Sutherland team.

Nurturing Wellness and Leadership

Our wellness vision is centered on holistic health and well-being for our team, encompassing a strong focus on womenā€™s empowerment. Weā€™ve been recognized as one of Indiaā€™s ā€˜Best Employers for Women.ā€™ We provide resources like guided meditation, emotional wellbeing webinars, and 24/7 support, showcasing our commitment to health, wellness, and leadership, ensuring our teamā€™s well-being and success.
Message by our Leader
Here at Sutherland we value diversity as our lifestyle & it is what we expect in all aspects of our business. This value system is our living, breathing mindset and key to empowering all individuals to grow & develop into the best version of themselves here with us at Sutherland.
- Eric Tinch
Chief People Officer

What We Offer

Sutherland's Employee Value Proposition centers on three aspects: Do interesting things: We offer employees the opportunity to work on challenging and meaningful projects that make a real difference. Grow your own way: We provide employees with the resources and support they need to develop their skills and pursue their career aspirations. Be yourself: We foster a workplace where employees feel valued, respected, and encouraged to bring their whole selves to work.

Sutherland Global Services Perks & Benefits

šŸ„
Health insurance
Pays for medical and surgical expenses incurred by the insured.
šŸ”
Food Vouchers
Food vouchers are a popular way to provide assistance for purchasing food.
šŸ–ļø
Paid Vacation
Allowing employees to take time off from work while still receiving their regular pay.
šŸ’°
Employees Allowance
Payment made to employees to cover expenses or compensate for specific working condition...
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Perks & Bonuses
Perks, or perquisites, are benefits provided consistently as part of an employment packa...
āš–ļø
Worklife Balance
Creating a harmonious division between professional responsibilities and personal activi...

Life at Sutherland

We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland.
View all office photos

Empowering People and Improving Our Environment

As Corporate Citizens, our purpose is to positively impact lives in the communities where we operate through environmental, economic, and social policies and actions. For us, our program is how we as a business formulate and deliver on our social, economic and environmental responsibilities to communities in which we work. As Corporate Citizens, we remain steadfast in our commitment to develop measurable programs and meaningful strategies. Our goal is to positively impact human lives and the natural environment - with partnerships, donations, volunteers, and development programs in accordance with the United Nationsā€™ 2030 Agenda for Sustainable Development Goals.

A little more about Sutherland Global Services

Founded in1986 (39 yrs old)
India Employee Count10k-50k
Global Employee Count10k-50k
HeadquartersNA
Office Locations

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