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Swiggy
3.8
based on 4.6k Reviews
Video summary
Company Overview
Associated Companies
Company Locations
Working at Swiggy
Company Summary
Restaurant aggregator and food delivery platform
Overall Rating
3.8/5
based on 4.6k reviews
3% above
industry average
Critically rated for
Promotions, Job security
Work Policy
Work from office
47% employees reported
Monday to Friday
41% employees reported
Flexible timing
72% employees reported
Within city
47% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
194 employees reported
Health insurance
182 employees reported
Cafeteria
113 employees reported
Free meal
83 employees reported
View all benefits
About Swiggy
Founded in2014 (11 yrs old)
India Employee Count1k-5k
Global Employee Count5k-10k
India HeadquartersBangalore,Karnataka, India
Office Locations
Websiteswiggy.com
Primary Industry
Other Industries
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View in video summary
Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation.
Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India.
From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.
With Swiggy’s New Supply and the recent launches of Swiggy Instamart, Swiggy Genie and Health Hub, we are consistently making waves in the market, while continually growing the opportunities we offer our people.
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Swiggy Ratings
based on 4.6k reviews
Overall Rating
3.8/5
How AmbitionBox ratings work?
5
2.2k
4
997
3
565
2
267
1
538
Category Ratings
3.7
Salary
3.6
Company culture
3.6
Skill development
3.5
Work-life balance
3.4
Work satisfaction
3.2
Job security
3.2
Promotions
Swiggy is rated 3.8 out of 5 stars on AmbitionBox, based on 4.6k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Swiggy
based on 4.3k reviews
3.5
Rated by 547 Women
Rated 3.5 for Salary and 3.4 for Company culture
3.8
Rated by 3.7k Men
Rated 3.8 for Salary and 3.6 for Company culture
Work Policy at Swiggy
based on 689 reviews in last 6 months
Work from office
47%
Hybrid
36%
Permanent work from home
17%
Swiggy Reviews
Top mentions in Swiggy Reviews
+ 5 more
Compare Swiggy with Similar Companies
 |  Change Company |  Change Company |  Change Company | |
|---|---|---|---|---|
Overall Rating | 3.8/5 based on 4.6k reviews | 3.3/5 based on 3.6k reviews | 3.9/5 based on 5.2k reviews | 3.6/5 based on 5.2k reviews |
Highly Rated for |  No highly rated category | No highly rated category | Salary Skill development | No highly rated category |
Critically Rated for | Job security Promotions | Job security Promotions Work satisfaction | Job security | Promotions Work satisfaction |
Primary Work Policy | Work from office 47% employees reported | Work from office 65% employees reported | Work from office 48% employees reported | Work from office 75% employees reported |
Rating by Women Employees | 3.5 Good rated by 547 women | 3.1 Average rated by 359 women | 3.5 Good rated by 261 women | 3.6 Good rated by 1.2k women |
Rating by Men Employees | 3.8 Good rated by 3.7k men | 3.3 Average rated by 3k men | 4.0 Good rated by 4.5k men | 3.6 Good rated by 3.8k men |
Job security | 3.2 Average | 2.6 Poor | 3.0 Average | 3.6 Good |
View more
Swiggy Salaries
Swiggy salaries have received with an average score of 3.7 out of 5 by 4.6k employees.
Fleet Manager
(644 salaries)
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₹2.6 L/yr - ₹6 L/yr
Sales Manager
(574 salaries)
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₹2.8 L/yr - ₹9.5 L/yr
Assistant Store Manager
(474 salaries)
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₹1.7 L/yr - ₹4.2 L/yr
Store Manager
(456 salaries)
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₹2.4 L/yr - ₹7.2 L/yr
MIS Executive
(334 salaries)
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₹2.2 L/yr - ₹6 L/yr
Key Account Manager
(290 salaries)
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₹4.2 L/yr - ₹13.5 L/yr
Business Analyst
(272 salaries)
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₹7 L/yr - ₹22 L/yr
Senior Sales Manager
(247 salaries)
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₹5 L/yr - ₹10.2 L/yr
Onboarding Executive
(228 salaries)
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₹1.5 L/yr - ₹5 L/yr
Delivery Partner
(205 salaries)
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₹0.7 L/yr - ₹5.1 L/yr
Swiggy Interview Questions
A Business Analyst was asked 3mo agoQ. What improvements would you suggest for Swiggy, and what metrics would...read more
A Software Developer was asked Q. Subsequences of String Problem Statement You are provided with a strin...read more
A Sales Manager was asked 5mo agoQ. Develop a sales pitch for Swiggy's product.
A Product Manager was asked 7mo agoQ. What is the Root Cause Analysis (RCA) of the 5% drop in Google Docs us...read more
A Fleet Manager was asked 4mo agoQ. How would you address employee dissatisfaction resulting from wage red...read more
Swiggy Jobs
Popular Designations Swiggy Hires for
Current Openings
Swiggy News
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ITC’s digital store goes offline as it bets big on e-commerce and d2C
- ITC is focusing on a multi-platform digital distribution strategy including e-commerce, quick-commerce, and modern trade.
- In FY24, the digital channel represented 31% of ITC's FMCG portfolio, up from 17% in FY20.
- ITC brands are available on various platforms like Swiggy Instamart, Zepto, BigBasket, Amazon, and Flipkart.
- The company has seen over 50% growth on these platforms by enhancing its mix and assortment.
- ITC ceased operations of its online store to focus on enhancing its presence across physical and online channels.
- ITC is investing in its D2C platforms like classmateshop.com, dermafique.in, fabelle.in for personalised and premium products.
- FMCG companies are increasingly focusing on e-commerce as a critical sales channel.
- ITC reported a significant increase in standalone net profit for the quarter ended March 31, 2025.
- Revenue from operations rose by 9% y-o-y, driven by growth in cigarette and agri businesses.
- The non-cigarette FMCG segment saw a 3.67% y-o-y revenue growth, with operating profit falling due to cost pressures.
- Quarterly revenue was ₹18,494.06 crore, up from ₹16,907.18 crore in the corresponding period last year.
- Published on June 24, 2025.
HinduBusinessLine | 24 Jun, 2025
How Swiggy Manages the Chaos of 1.5 Million Alerts Every Day
- Swiggy, a popular food-ordering platform in India, manages over 1.5 million alerts daily through its in-house platform Klaxon.
- Klaxon monitors issues and sends actionable alerts to help teams address potential disruptions and ensure customer satisfaction.
- The platform filters and correlates data from various sources like Hive, Snowflake, and Kafka to create real-time alerts.
- Klaxon's multi-channel alert delivery system includes email, Slack, SMS, app notifications, and Freshdesk ticket creation for customer care.
- The platform reduced operational costs by 50–60% by optimizing Kafka jobs and implementing on-demand Databricks setup.
- Real-time alerts from Klaxon have led to improved outcomes like avoiding damage to fragile items during delivery and reducing mishandling complaints.
- For operations teams, Klaxon provides live insights into order delays, allowing timely adjustments to improve customer satisfaction.
- Klaxon channels customer complaints effectively to specialist agents for quicker responses and fewer escalations.
- Swiggy plans to enhance Klaxon further by unifying environments, measuring alert impact, and focusing on essential alerts only.
- Klaxon plays a critical role in Swiggy's operational efficiency, ensuring timely actions and preventing unnoticed anomalies that could affect customer experience.
Analyticsindiamag | 24 Jun, 2025
Swiggy GOV growth came at the cost of profitability: Prosus
- Swiggy managed to grow its business and reduce operational losses in 2024 but faced profitability challenges, according to early investor Prosus.
- The company saw a 29% year-on-year growth in gross order value (GOV) and a decrease in adjusted EBITDA loss.
- Growth was driven by food delivery and quick commerce expansion, leading to heightened competition.
- Swiggy's quick commerce arm, Instamart, expanded by adding 316 dark stores during the March quarter.
- In comparison, Zomato's Blinkit added 294 dark stores during the same period.
- March quarter results showed GOV growth with food delivery up by 18% and quick commerce by 101% year-on-year.
- Food delivery segment improved with an adjusted EBITDA margin over GMV of 2.9% by March 2025.
- Quick commerce, however, saw increased investments with an adjusted EBITDA margin over GMV declining to -18%.
- Swiggy aims for contribution breakeven in the quick commerce segment in the next 3 to 5 quarters.
- Balancing growth and cost management remains a challenge for Swiggy in the competitive quick commerce space.
- Morgan Stanley believes Swiggy can withstand quick commerce competition due to its financial strength.
- Prosus, an early investor in Swiggy, holds a 24.8% stake in the company after reducing its ownership post the listing.
- Swiggy's expansion into the travel and lifestyle concierge app, Crew, showcases its diversified efforts.
- The challenge for Swiggy lies in managing growth while ensuring sustainable cost control amidst competition.
- Swiggy's robust financials in food delivery provide support for continued investments in quick commerce.
- Prosus remains a significant investor in Swiggy, with a strategic stake in the company since 2017.
Economic Times | 23 Jun, 2025
Swiggy Emerges Biggest Winner In A Mixed Week For New-Age Tech Stocks, FirstCry Slumps
- In a mixed week for the Indian equity market, new-age tech stocks saw varied performances with Swiggy emerging as the biggest winner.
- The market cap of new-age tech companies increased to $88.16 Bn, despite a majority ending the week in the red.
- Swiggy's shares rose by 10.09%, while FirstCry slumped by 10.18% to end the week.
- Other gainers included Go Digit, Ather Energy, Nykaa, PB Fintech, and IndiaMART.
- Among the losers were companies like Ola Electric, MobiKwik, and DroneAcharya.
- Notable IPO filings included Shiprocket, Groww, PhysicsWallah, and boAt, with Ather Energy being the only one to go public so far this year.
- Benchmark indices Sensex and Nifty 50 ended the week in the green, rising 1.6% each.
- Market sentiment was positive due to improving macroeconomic indicators, FII buying, and RBI's relaxation of project financing norms.
- Swiggy reported a significant rise in market cap and launched a new concierge service, 'Crew'.
- FirstCry faced insolvency troubles as shareholders filed a petition against its subsidiary, GlobalBees Brands.
- Overall, the week saw a mix of gains and losses for new-age tech stocks amid positive market trends.
Inc42 | 22 Jun, 2025
Index approach to multiple platform businesses
- BSE and NSE have indices composed of 20 stocks highly reliant on online platforms and the internet for operations.
- Leading companies like Eternal (formerly Zomato) and Bharti Airtel are included in these indices.
- Sector driven by adoption and penetration of online platforms, transitioning distribution to digital channels.
- Key players include Zomato, Swiggy, PB Fintech, One 97, Angel One, MOFSL, Info Edge, and CAMS.
- Online platform adoption driving high revenue growth rates in the sector.
- Segment benefits from increasing internet penetration and digital banking access.
- Investors face headwinds such as high valuations, survivability, and profitability concerns.
- Indices report trailing PE multiples of 108 (Nifty) and 71 (BSE), indicating high growth expectations.
- Lower profitability and speculation around survivability due to disruptive nature of the segment.
- Index investing reduces company-specific risks in this volatile market.
- Investors with high risk appetite advised to consider modest exposure to the sector.
- Sector poised to benefit from growth in internet penetration and digital spending in the country.
HinduBusinessLine | 21 Jun, 2025
Exclusive: Now, Blinkit’s Bistro Starts Charging Convenience Fee
- Blinkit's Bistro, owned by Eternal, has begun charging a convenience fee of INR 5 on orders, joining other ecommerce platforms.
- The fee is displayed at checkout, surprising users at the final payment stage without prior notice from Bistro.
- No official communication from Bistro regarding the new convenience fee.
- This move aligns with a trend of food and quick-commerce platforms introducing various fees to boost revenues.
- Swiggy and Zomato have implemented delivery, small basket, packaging, and convenience fees ranging from INR 10 to INR 30.
- Zepto applies packaging, handling, and surge pricing fees on certain orders.
- Blinkit's Bistro competes in the fast food delivery market with Zepto Cafe and Swiggy's SNACC, offering quick meal and snack delivery.
- Bistro, piloted in Gurugram, delivers in 15 minutes and is gradually expanding its services.
- Zepto Cafe recently halted operations in several North Indian cities citing supply chain issues.
- Despite challenges, quick food delivery remains attractive for startups, with BigBasket testing the service in Bengaluru.
- Companies like Swish and Zing are also active in this space.
Inc42 | 21 Jun, 2025
Swiggy Enters The Travel And Concierge Space With New App Called ‘Crew’ - Will Help Users Plan Vacations, Arrange Surprises, And More
- Swiggy, a major food delivery platform in India, ventures into the travel concierge and lifestyle space by launching a new app called Crew in an invite-only pilot phase.
- Crew offers personalized concierge services for various tasks like securing international driving licenses, organizing laundry services, finding locksmiths, and planning vacations, targeting an affluent market.
- Described as an 'invisible partner' on Google Play Store, Crew aims to simplify tasks and complexities by handling users' requests efficiently and promptly.
- The app promises to assist with tasks like securing dinner reservations, crafting surprises, and organizing vacations upon users' requests.
- Crew is currently in a beta phase and is accessible by invitation only, building on the insights gained from a previous Swiggy service called Rare Life that focused on premium events and experiences.
- Competing in the concierge market alongside players like Indulge Global and RedBeryl, Swiggy's Crew targets major cities and affluent demographics.
Startup Pedia | 21 Jun, 2025
Swiggy pilots travel and lifestyle concierge app Crew
- Swiggy has launched a travel and lifestyle concierge app, Crew, on a pilot basis.
- The app includes human concierges and generative artificial intelligence to assist users in trip planning.
- This move signifies Swiggy's expansion into a new business segment beyond food delivery, dining out, and other services.
- Last year, Swiggy had tested Rare Life, a personalized concierge service, but later discontinued it.
- In January, Swiggy introduced the professional services marketplace Pyng, aligning with a house of apps strategy.
- This strategy differs from the 'superapp' model and aims to offer multiple specialized apps for various services.
- Swiggy's app portfolio now includes Crew, Pyng, the main app for food delivery, quick commerce, dining out, and Scenes events platform.
- The quick commerce unit Instamart also received a dedicated app in January.
- The launch of Crew was initially reported by Entrackr.
- Swiggy recently halted its peer-to-peer parcel delivery service Genie across 70 cities.
- Additionally, Swiggy licensed its cloud kitchen brands to food service company Kouzina for business transfer upon certain conditions.
- On the stock market, Swiggy shares closed 3.1% higher at Rs 385.90 on the BSE.
Economic Times | 20 Jun, 2025
Broker’s call: Swiggy (Outperform)
- Initiation of coverage on Swiggy with an 'Outperform' rating against Eternal's 'Outperform' status.
- Swiggy, a leader in food delivery and quick commerce, is making a comeback after facing competition.
- In the Indian food delivery market, Swiggy holds a 43% GOV share, positioning as the number two player.
- Estimated to outperform Eternal in sales and EBITDA growth between FY25-28 due to faster deliveries.
- Swiggy's valuation involves 35x FY27E EV/EBITDA for FD business and DCF for QC business.
- FD business is EBITDA positive with minimal capex; expect QC cash burn to decrease.
- Current stock price undervalues Swiggy's QC business, likely to change in the coming year.
- Perceived low risk in FD business, potential impact from new entrants like Rapido.
- Risk of sharper-than-expected slowdown in GOV growth for the FD business.
- Published on June 20, 2025.
HinduBusinessLine | 20 Jun, 2025
Swiggy enters concierge segment, launches new app Crew
- Swiggy has launched a new app called Crew, currently in beta testing for select users.
- Crew offers personalized services like securing international driving permits, travel planning, and gift sourcing within specified budgets.
- The app is available on Apple App Store and Google Play Store under Swiggy’s parent entity, Bundl Technologies Pvt Ltd.
- This marks Swiggy's second attempt to cater to affluent users after testing a subscription-based concierge service called Rare Life.
- While Rare Life didn't become a standalone app, Crew seems to be a more structured effort in the same direction.
- Swiggy has diversified its services beyond food delivery with recent launches like Pyng, a professional services marketplace in Bengaluru.
- Pyng connects users with specialists in various fields including financial advisors, health coaches, event planners, and more.
- Swiggy also introduced Assure, a procurement platform for restaurants, competing with Zomato's Hyperpure vertical in the B2B segment.
- These launches reflect Swiggy's strategy to expand into high-margin categories and engage across consumer and enterprise verticals.
- Swiggy, rumored to be preparing for an IPO, is strengthening its non-food businesses for growth.
- Swiggy has not officially disclosed details about Crew's nationwide rollout plans.
- The article was published on June 20, 2025.
HinduBusinessLine | 20 Jun, 2025
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Swiggy FAQs
When was Swiggy founded?
Swiggy was founded in 2014. The company has been operating for 11 years primarily in the Internet sector.
Where is the Swiggy headquarters located?
Swiggy is headquartered in Bangalore,Karnataka. It operates in 3 cities such as Bangalore / Bengaluru, Hyderabad / Secunderabad, Gurgaon / Gurugram. To explore all the office locations, visit Swiggy locations.
How many employees does Swiggy have in India?
Swiggy currently has more than 4,600+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Swiggy based on the number of reviews submitted on AmbitionBox.
Does Swiggy have good work-life balance?
Swiggy has a Work-Life Balance Rating of 3.5 out of 5 based on 4,500+ employee reviews on AmbitionBox. 70% employees rated Swiggy 4 or above, while 30% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Swiggy work-life balance reviews for more details.
Is Swiggy good for career growth?
Career growth at Swiggy is rated as moderate, with a promotions and appraisal rating of 3.2. 30% employees rated Swiggy 3 or below, while 70% employees rated it 4 or above on promotions / appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Swiggy promotions / appraisals reviews for more detailed insights.
What are the cons of working in Swiggy?
Working at Swiggy does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, job security and work satisfaction, based on 4,500+ employee reviews on AmbitionBox.
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