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Engaged Employer

Teleperformance

Compare

3.9

based on 24.9k Reviews

Teleperformance Kolkata

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Teleperformance Kolkata Ratings

based on 1.3k reviews

View all

Overall Rating

3.1

395

245

227

121

292

Category Ratings

3.1

Skill development

3.0

Salary & Benefits

2.9

Company culture

2.8

Job Security

2.8

Work-Life balance

2.7

Work Satisfaction

2.6

Promotions/Appraisal

Teleperformance Kolkata Reviews

View all

Customer Service Associate in Kolkata

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 08 Sep 2024

Likes

The management is so useless that you get a lot of free time at training. You just sit there and waste your productive time.

Dislikes

The company has no beneficial policy. Not at all employee centric. They say they pay better salary then other companies in the market, that's true the CTC is high but the net what you get in hand is nothing compared to that. They claim money for everything even for your pf they claim the employee and employer both contribution from your salary only so the company pays nothing to be precise. The work life balance is nowhere to be found cause they will make you work for 10 hours a day without paying any OT. Very cheap company, they lie. Don't trust them you won't get any cab facility even if they tell you that you will get....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Kolkata

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 06 Sep 2024

Likes

Cafeteria has huge space...in working floor has shortage of space & system. Those who want a 3-4 month job... this is perfect company for them.

Dislikes

False promises made by HR... No target, semi voice, 20 calls/day, technical support and many more. These all are fake information. Misguided by trainer, in day 1 recruiting for TCD, in day 4 transfer to Primary... Salary hold for no reason... The total job is dependent on customer response i.e Yes, No. If you get no...Tl will forcefully do logout for 1hr and mark as half day present. And you will get half salary. Client service is not so good, delivery partners are failing to give service...for that reason customer give NO but it shows in my bucket.. In certification phase the total authority want to send you back to the home, only some trainers are trying to do their job bt the management team don't want any employee after 3-4 months. 70% of the training batch got terminated due to various reasons.. At 1st month of training nothing happened...like no training done...2nd month training started.... only 8days training done(u'll nothing learn). After this u have to take calls for 4-6 hours...for 2wks. After this u have to take full time calls(8:30hrs). Many times you will try to certify yourself...bt they give you false reasons & keep you in training position... I this situation the TL & maneger are giving you very bad treatment, i.e misbehave, pressure, logout, mark half day present, misleading information, At any cost they will terminate you. Then same happens with the next batch. Huge hiring bt after 3/4 months all are terminated. No job security, salary hold issue.. scamming people, makeing peoples career bad....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Teleperformance Kolkata Office Photos

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Teleperformance Kolkata Salaries

based on 5.9k salaries

View all

Designation	Avg Annual Salary	Open Jobs
Customer Service Associate 0 - 9 years exp. · Kolkata (1.1k salaries)	₹2.8 Lakhs (₹1 L/yr - ₹5 L/yr)	1 job opening
Customer Service Executive 0 - 8 years exp. · Kolkata (636 salaries)	₹2.7 Lakhs (₹1 L/yr - ₹5.1 L/yr)	1 job opening
Customer Care Executive 0 - 8 years exp. · Kolkata (562 salaries)	₹2.7 Lakhs (₹1 L/yr - ₹6 L/yr)	9 job openings
Team Lead 0 - 12 years exp. · Kolkata (218 salaries)	₹4.4 Lakhs (₹1.1 L/yr - ₹8 L/yr)	6 job openings
Starting your career? Discover Teleperformance fresher salaries in India
Quality Analyst 0 - 9 years exp. · Kolkata (213 salaries)	₹3.4 Lakhs (₹1.2 L/yr - ₹6 L/yr)	6 job openings

Teleperformance Kolkata Jobs

View all

International Customer Care Executive

Ranchi, Howrah +1

0-5 Yrs

₹ 2-3.25 LPA

Customer Care Executive Banking Process

Kolkata

1-2 Yrs

₹ 1.25-1.5 LPA

International Voice Process Executive - Kolkata

Kolkata

0-3 Yrs

₹ 3.25-3.75 LPA

International Voice Process Executive - Kolkata

Kolkata

0-3 Yrs

₹ 3.25-3.75 LPA

Quality Analyst

Kolkata

2-7 Yrs

₹ 3-4 LPA

Hiring For Team Leader For Kolkata/ Lucknow Location

Lucknow, Kolkata

2-6 Yrs

₹ 2-6 LPA

Customer Care Executive

Kolkata

0-2 Yrs

₹ 2-3 LPA

International Voice Process - KOL

Kolkata

0-3 Yrs

₹ 3.25-3.75 LPA

Manager/Sr. Manager Lead Generation

Chennai, Pune +5

6-10 Yrs

Not Disclosed

Other Teleperformance Offices

View all

Gurgaon / Gurugram, Haryana

3.9

1 office location

Indore, Madhya Pradesh

4.4

No address available

Jaipur, Rajasthan

4.3

No address available

Mohali, Punjab

4.0

No address available

Chennai, Tamil Nadu

3.9

No address available

Mumbai, Maharashtra

3.4

No address available

Hyderabad / Secunderabad, Telangana

3.6

No address available

Thane, Maharashtra

3.7

No address available

Bangalore / Bengaluru, Karnataka

3.4

No address available

Agra, Uttar Pradesh

3.8

No address available

New Delhi, Delhi

3.3

No address available

Navi Mumbai, Maharashtra

4.4

No address available

Bangalore Rural, Karnataka

3.5

No address available

Noida, Uttar Pradesh

3.8

No address available

Pune, Maharashtra

4.0

No address available

Ambattur, Tamil Nadu

3.7

No address available

Mumbai Suburban, Maharashtra

3.5

No address available

Vadodara, Gujarat

3.7

No address available

Chandigarh, Chandigarh

3.4

No address available

Mira Bhayandar, Maharashtra

3.9

No address available

Ahmedabad, Gujarat

3.0

No address available

Aurangabad, Maharashtra

4.7

No address available

Goregaon, Maharashtra

3.1

No address available

Pondicherry / Puducherry, Puducherry

4.9

No address available

Greater Noida, Uttar Pradesh

2.0

No address available

Kochi, Kerala

3.3

No address available

Jaijaipur, Chhattisgarh

3.8

No address available

Kondapur, Telangana

4.2

No address available

Raipur, Chhattisgarh

3.7

No address available

Guwahati, Assam

3.3

No address available

Bhopal, Madhya Pradesh

3.1

No address available

Jodhpur, Rajasthan

4.4

No address available

Lucknow, Uttar Pradesh

3.8

No address available

Dubai, Dubai

2.0

No address available

Ghatkesar, Telangana

4.5

No address available

Chenani, Jammu & Kashmir

4.8

No address available

Agartala, Tripura

3.1

No address available

Nagpur, Maharashtra

3.8

No address available

Ludhiana, Punjab

4.4

No address available

Nashik, Maharashtra

4.9

No address available

Madurai, Tamil Nadu

2.1

No address available

Cairo, Cairo Governorate

4.2

No address available

Mahad, Maharashtra

3.5

No address available

Faridabad, Haryana

4.1

No address available

Coimbatore, Tamil Nadu

4.3

No address available

Warangal, Telangana

1.4

No address available

Betul, Madhya Pradesh

4.2

No address available

Ernakulam, Kerala

2.8

No address available

Thanesar, Haryana

4.6

No address available

Bagra, Arunachal Pradesh

3.7

No address available

Indora, Himachal Pradesh

4.0

No address available

Thrissur, Kerala

4.1

No address available

Alwar, Rajasthan

4.9

No address available

Ghaziabad, Uttar Pradesh

4.7

No address available

Srinagar, Jammu & Kashmir

3.4

No address available

Cape Town, Western Cape

3.0

No address available

Bhubaneswar, Odisha

4.4

No address available

Prayagraj / Allahabad, Uttar Pradesh

4.0

No address available

Ujjain, Madhya Pradesh

2.0

No address available

Jammu, Jammu & Kashmir

3.1

No address available

Nabagram, West Bengal

2.2

No address available

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Teleperformance Kolkata Work Policy

based on 110 reviews in last 6 months

Work from office

86%

Hybrid

11%

Other hybrid work policies

11%

Permanent work from home

Teleperformance Kolkata Employee Benefits

Office cab/shuttle

24 total responses

Free meal

2 total responses

International/On-site exposure

1 total response

Health insurance

22 total responses

+5 more benefits

Gender Based Ratings at Teleperformance Kolkata

based on 1.2k verified reviews

Rated 3.2 for Skill Development and 3.0 for Company Culture

Rated 3.0 for Skill Development and 3.0 for Salary & Benefits

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Teleperformance Kolkata

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Teleperformance Kolkata Ratings

Teleperformance Kolkata Reviews

Teleperformance Kolkata Office Photos

Teleperformance Kolkata Salaries

Teleperformance Kolkata Jobs

Other Teleperformance Offices

Companies Similar to Teleperformance Kolkata

Teleperformance Kolkata Work Policy

Work from office

Hybrid

Permanent work from home

Gender Based Ratings at Teleperformance Kolkata

BPO Companies in Kolkata