Customer Service Associate

Customer Service Associate Interview Questions

Updated 13 Apr 2024

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Interview Questions

  • Q1. What will you do as a Technical Support or Customer Service Associate? As an Amazon Technical Support or Customer Service Associate, you have very clear purpose: to prevent issues, solve queries, and delight our customers.

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  • Q2. How will you deal if the customer is angry?

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  • Q3. What's the role of customer service associate?

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  • Q4. Q1. Amazon company is the best company. ... Q2. I really like you Amazon company. ... Q3. Do you like Amazon company. ... Q4. Amazon company ला कधी तोटा सहन करावा लागला आहे का ... Q5. Amazon company is the best company of India way. ... Q6. Amazon company चा manager salary. ...

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  • Q5. What's the role of customer service associate?

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  • Q6. What is customer service?

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  • Q7. Wich programming languages do you use in your work

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  • Q8. Why do you want to join Amazon

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  • Q9. can you please help me place the order?

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  • Q10. What advice would you give to someone on a job

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+118 interview questions

Interview Questions

  • Q1. Second question is,first given me a question a paper and read topic and explain it

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  • Q2. My salary expectations is 15000 depends upon your company rules and regulations

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  • Q3. What is the important part of appology to the customer?

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  • Q4. nothing interview questions they conduct versant round

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  • Q5. How did you know about this organization (Teleperformance)

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  • Q6. Father. Mother two brothers and including me

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  • Q7. Credit card insurance life insurance current account savings account

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  • Q8. About you and your experience related to the profile?

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  • Q9. Why did you quit your last job?

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  • Q10. The job is rotational shift and you will get only 6 week off in a month without no fixed week off. Are you okay with this?

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+121 interview questions

Interview Questions

  • Q1. It's a client round, you have to chat with the client and this is the last and most important part your interview.

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  • Q2. Normal interview questions were asked and extra questions were related to the process like my fluency in Hindi and English asked me to tell something about my childhood in Hindi my favourite festival in Hindi then again in English how to deal with customers how to deal with irated customers what to do when customer gets dissatisfied

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  • Q3. What do you think about this pandemic affect on world ?

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  • Q4. They will take typing tests and basic grammar tests only.

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  • Q5. How will you manager to travel during late shift?

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  • Q6. They just discussed the salary and shift.

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  • Q7. Tell me about yourself

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  • Q8. What do you know about tech mahindra

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  • Q9. Where are you currently living?

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  • Q10. Type a paragraph @ 35WPM with 90% accuracy.

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+69 interview questions

Interview Questions

  • Q1. Speak on a topic for 2-3 minutes Science and technology.. Good or bad in today's world

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  • Q2. Why this are applying for our company?

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  • Q3. In this technical ,they will ask you about technical skills that about Ms office and and how it will be used .we should be answer it by taking an example that will make the interviewer to understand your concept easily and whatever your are answering that should be in confident manner .

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  • Q4. What do you know about BPO?

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  • Q5. Last drawn salary? Comfortable with Night shift Check stability

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  • Q6. What are your future plans

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  • Q7. May ask about your intetest of working in this position like how long you want to work and salary part.

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  • Q8. She provided me a topic on which I have to write a paragraph on paper.

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  • Q9. Why BPO? About yesterday

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  • Q10. Basic questions you will get a call from recruiter once you will be selected in amcat

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+19 interview questions

Interview Questions

+27 interview questions

Interview Questions

  • Q1. Tell us about the job role and what are the most important aspect of customer service job.

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  • Q2. It is important criminal record on checks on fresher

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  • Q3. The interveiw was based on My introduction Educational qualifications Job experience Communication skills situation handling Common sense test

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  • Q4. About system application process and data processing

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  • Q5. Educational qualifications, Job experience and communication skills.

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  • Q6. Golla Lakshmi Prasanna

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  • Q7. Degree BSC computer science

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  • Q8. I really felt like the guy who took my Versant was very Uncommunicative and Impassive.

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  • Q9. Content management (CM) is a set of processes and technologies that supports the collection, managing, and publishing of information in any form or medium. When stored and accessed via computers, this information may be more specifically referred to as digital content, or simply as content.

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  • Q10. Repeat the words and

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+17 interview questions

Interview Questions

  • Q1. There will be a manager or team leader will taking your round of interview

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  • Q2. Speek for 1 min "change of education pattern due to COVID"

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  • Q3. Over video conference- random topics were given and had to speak about it for about 1-2 mins just to check our accent and if a candidate has major MTI in that particular language. Much like an extempore round.

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  • Q4. What do you know about wipro

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  • Q5. I am a fresher and it's a great opportunity for me to work in a such a big organisation and starting my career with Wipro.. And as an answer to your question about the designation then I would say that learning is my interest and convincing people is my strength which I would like to use in my profession as well which I think is the main requirement of this designation..

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  • Q6. As everyone want to get established in life I too have a dream of self establishment and starting my career with this big Organisation with a good salary which I was told I would get if I am selected is like a dream come true at this point and start for a beginner to learn and get to know many things working in a office.

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  • Q7. Salary discusdion was done in this round

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  • Q8. dockers, kubernets,

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  • Q9. tell me about the bpo

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Interview Questions

  • Q1. I don't know about ops.. Basically they ask the same question, its better stick with your previous answer, changing sentence will cause rejection.. Topics Demonetization Women empowerment Last weekend Daily routine

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  • Q2. Tell me about yourself Why do you have gap in your resume. Explain about the process of your last company. What motivates you to work as CSA? What did you learn from yout last organization?

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  • Q3. Self introduction about my last job and experience or why would I join that company

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  • Q4. Salary expections about hike which they give

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  • Q5. Do you believed that customer is always right? Why?

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  • Q6. How will you deal with irate customers?

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  • Q7. 1. Why is customer service important for any company??

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  • Q8. What do you think customer wants from a companies customer support??

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  • Q9. Basic questions Introduction Speak on social media What you did on your last birthday

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  • Q10. Basic introduction Fresher or experience Speak on any topic they give

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+5 interview questions

Interview Questions

+15 interview questions

Interview Questions

  • Q1. Myself What I did Yesterday. Education details.

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  • Q2. Normal question

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  • Q3. Normal question

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  • Q4. You will be asked basic details about your resume, your educational qualifications if you are a fresher and a summary of your previous experience if you aren't.

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  • Q5. A minimum amount of time you will work in the organization.

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  • Q6. Myself. Daily routine. Etc

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  • Q7. Ctrl+z= undo Ctrl+x=cut Ctrl+v=paste Ctrl+A= select all Ctrl+c=copy

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  • Q8. Introduction, expectation

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  • Q9. They can ask questions related to your hobbies and one or two random topic they give to speak for atleast 2 minutes.

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  • Q10. Tell me computer shortcut keys

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+13 interview questions