10+ Deputy Manager II Interview Questions and Answers

The latest updation in RBI master direction KYC AML and maintenance of documents after closure of accounts or relationship.

• The latest updation in RBI master direction KYC AML was in January 2020.

• It introduced the concept of 'centralized KYC registry' for easier and efficient KYC verification.

• Maintenance of documents after closure of accounts or relationship is mandatory for at least 5 years.

• The documents should be preserved in a secure manner and made available to competent a...read more

When giving a loan to a salaried employee, documents to check include income proof, employment proof, credit score, and identity proof.

• Income proof such as salary slips or bank statements

• Employment proof such as offer letter or appointment letter

• Credit score report to check the creditworthiness of the borrower

• Identity proof such as Aadhaar card, PAN card, or passport

The question pertains to measures for verifying corporate account details and risk rating categories.

• Apart from scrutinizing documents, additional measures can include conducting site visits or contacting references.

• KYC updation review exercise can involve checking for any changes in the client's business or ownership structure.

• Risk rating categories can be based on factors such as the client's industry, financial stability, and past behavior.

• Accounts falling under high-risk ...read more

In banking, handling involves managing customer accounts, transactions, and ensuring compliance with regulations.

• Customer Account Management: Opening, closing, and maintaining customer accounts.

• Transaction Processing: Ensuring accurate processing of deposits, withdrawals, and transfers.

• Compliance: Adhering to banking regulations and policies to prevent fraud.

• Customer Service: Addressing customer inquiries and resolving issues promptly.

• Risk Management: Identifying and mitigati...read more

We welcome and consider all qualified candidates regardless of any disabilities.

• We value diversity and inclusivity in our workplace.

• We provide reasonable accommodations to ensure equal opportunities for all employees.

• Your disability will not affect your ability to perform the job duties.

• We focus on your skills, experience, and qualifications.

• We encourage you to apply and let us know if you require any accommodations during the hiring process.

I used Abinitio to extract, transform, and load data in a project for data integration.

• Used Abinitio graph to design ETL processes for data extraction from multiple sources

• Implemented data transformations and business logic using Abinitio components

• Loaded processed data into target systems efficiently

• Utilized Abinitio continuous flows for real-time data processing

• Debugged and optimized Abinitio graphs for performance improvements

Checkpoints in KYC process ensure compliance with regulations and verify customer identity.

• Collecting customer information (name, address, date of birth, etc.)

• Verifying documents (ID, proof of address, etc.)

• Screening for sanctions lists and politically exposed persons

• Risk assessment based on customer profile and transaction behavior

• Regularly updating customer information and conducting periodic reviews

I have a positive and professional approach towards ICICI BANK.

• I have a strong understanding of ICICI BANK's products and services.

• I am familiar with ICICI BANK's values and mission.

• I have experience working with ICICI BANK customers and providing excellent service.

• I stay updated on industry trends and news related to ICICI BANK.

• I am open to learning and adapting to any changes within ICICI BANK.

I want to join ICICI for its innovative approach, strong values, and opportunities for professional growth in the banking sector.

• ICICI Bank is known for its commitment to innovation, such as its digital banking initiatives that enhance customer experience.

• The bank's strong emphasis on corporate social responsibility aligns with my values, as seen in their various community development programs.

• ICICI offers robust training and development programs, which I believe will help me...read more

Software Development life cycle phases include planning, analysis, design, implementation, testing, deployment, and maintenance.

• Planning: Define project scope, goals, and requirements.

• Analysis: Gather and analyze user needs and create system requirements.

• Design: Create a detailed design of the software system.

• Implementation: Develop the actual software based on the design.

• Testing: Verify that the software meets requirements and is free of bugs.

• Deployment: Release the software...read more

To improve your business, focus on customer satisfaction, streamline processes, invest in technology, and prioritize employee training.

• Enhance customer experience through personalized service and feedback mechanisms

• Optimize operations by automating repetitive tasks and implementing efficient workflows

• Invest in technology to stay competitive and improve productivity

• Prioritize employee training and development to boost performance and morale

I possess extensive technical knowledge in various domains, including software, systems, and processes relevant to the role.

• Proficient in software development methodologies, such as Agile and Scrum, which enhance project efficiency.

• Experience with database management systems like MySQL and Oracle, ensuring data integrity and security.

• Familiarity with cloud computing platforms, such as AWS and Azure, for scalable infrastructure solutions.

• Knowledge of networking concepts, inclu...read more

Yes, there is an issue with sales.

• Sales have been declining for the past few months.

• There is increased competition in the market.

• The sales team is not meeting their targets.

• There is a lack of effective marketing strategies.

• Customer complaints and negative reviews are affecting sales.

Internal audit helps ensure compliance, identify risks, and improve processes.

• Internal audit helps to ensure compliance with regulations and company policies.

• It helps identify risks and weaknesses in processes, allowing for improvements to be made.

• Internal audit provides assurance to stakeholders that the organization is operating effectively and efficiently.

• It can also help in detecting and preventing fraud within the organization.

• By conducting internal audits, the organizat...read more

Banks are financial institutions that accept deposits and offer loans, while NBFCs are non-banking financial companies that offer financial services but cannot accept deposits.

• Banks are regulated by the Reserve Bank of India, while NBFCs are regulated by the Companies Act, 1956

• Banks can issue cheques and demand drafts, while NBFCs cannot

• Banks offer interest on deposits, while NBFCs do not

• NBFCs can offer loans and financial services to specific sectors, while banks have a wide...read more