300+ Senior Business Analyst Interview Questions and Answers

Explanation of annuity, pension, policy actions, RI insurance, coinsurance, surrender concepts, and cancellation charges.

• An annuity is a contract between an individual and an insurance company that provides a guaranteed income stream for a specific period or for life.

• A pension is a retirement plan that provides a fixed income to an employee after retirement.

• Types of annuity include fixed, variable, indexed, and immediate annuities.

• Types of pension include defined benefit and ...read more

To accommodate a CR in agile, the business analyst should follow a process that includes evaluating the impact, prioritizing, estimating effort, and incorporating the change into the sprint.

• Evaluate the impact of the change request on the project scope, timeline, and resources.

• Prioritize the change request based on its urgency and importance.

• Estimate the effort required to implement the change and communicate it to the stakeholders.

• Discuss the change request with the developm...read more

Different meetings in Agile style development include daily stand-up, sprint planning, sprint review, and retrospective.

• Daily stand-up: A short daily meeting where team members discuss their progress, plans, and any obstacles.

• Sprint planning: A meeting at the beginning of each sprint to determine the work to be done and set priorities.

• Sprint review: A meeting at the end of each sprint to demonstrate completed work to stakeholders and gather feedback.

• Retrospective: A meeting a...read more

A Table of Contents (TOC) for a Request for Proposal (RFP) outlines the structure and sections of the document.

• Introduction: Briefly explain the purpose and background of the RFP.

• Scope of Work: Define the project objectives, deliverables, and timeline.

• Requirements: List the specific requirements and criteria that vendors must meet.

• Evaluation Criteria: Describe how proposals will be evaluated and scored.

• Submission Guidelines: Provide instructions on how to submit the proposal....read more

When gathering requirements, a business analyst will look into various items to ensure a comprehensive understanding of the project.

• Identifying stakeholders and their needs

• Analyzing existing processes and systems

• Defining project objectives and scope

• Documenting functional and non-functional requirements

• Conducting interviews and workshops

• Performing gap analysis

• Creating use cases and user stories

• Prioritizing requirements

• Validating requirements with stakeholders

The duration of a sprint is typically 2-4 weeks and it is led by the Scrum Master or Agile Coach.

• A sprint is a time-boxed iteration in Agile development.

• The duration of a sprint is determined by the team, but it is usually between 2-4 weeks.

• During a sprint, the team works on a set of prioritized user stories or tasks.

• The Scrum Master or Agile Coach is responsible for leading the sprint and ensuring that the team follows the Agile principles and practices.

• They facilitate the s...read more

Stakeholders are individuals or groups who have an interest or influence in a project or organization.

• Stakeholders can include employees, customers, suppliers, shareholders, government agencies, and community members.

• They can be classified into internal stakeholders (e.g., employees, shareholders) and external stakeholders (e.g., customers, suppliers).

• Stakeholders can also be categorized based on their level of influence or interest in the project.

• Some stakeholders may have h...read more

The remainder when a repeating number is divided by 999.

• Divide 517 by 999 and find the remainder

• The remainder will repeat every 3 digits

• Take the first 3 digits of the number and divide by 999

• Multiply the remainder by 517 and find the remainder

• Repeat the above step for the next 3 digits

• Combine all the remainders to get the final answer

FRD and BRD are both documents used in the software development process, but they serve different purposes.

• FRD stands for Functional Requirements Document and describes the functional requirements of a software system.

• BRD stands for Business Requirements Document and outlines the business needs and objectives that the software system should fulfill.

• FRD focuses on the specific functionalities and features of the software, while BRD focuses on the overall business goals and req...read more

User stories are created by collaborating with stakeholders and allocating points based on complexity and effort required.

• Collaborate with stakeholders to gather requirements and understand user needs

• Break down features into smaller, manageable user stories

• Prioritize user stories based on business value and dependencies

• Allocate points based on complexity, effort, and risk involved

• Use techniques like Planning Poker to assign points collaboratively

Underfitting occurs when a model is too simple to capture the complexity of the data. Overfitting occurs when a model is too complex and fits the noise in the data.

• Underfitting occurs when the model is not able to capture the underlying trend of the data.

• Overfitting occurs when the model is too complex and fits the noise in the data.

• To overcome underfitting, we can increase the complexity of the model by adding more features or increasing the degree of polynomial regression.

• W...read more

I am highly proficient in using Jira, Confluence, and SQL for various business analysis tasks.

• I have extensive experience using Jira for project management, issue tracking, and agile development.

• I am skilled in using Confluence for documentation, collaboration, and knowledge sharing within teams.

• I have strong SQL skills for data analysis, querying databases, and generating reports.

• I have used these tools in previous projects to streamline processes, improve communication, and...read more

Software development process involves planning, designing, coding, testing, and deployment.

• The process starts with gathering requirements and creating a plan.

• Designing involves creating a blueprint of the software.

• Coding is the actual implementation of the design.

• Testing is done to ensure the software meets the requirements.

• Deployment involves pushing the software to production.

• Continuous integration and delivery are used to automate the process.

• Version control is used to man...read more

An ongoing sprint can be stopped if the team realizes that the sprint goal is no longer achievable or if there are external factors impacting the project.

• An ongoing sprint can be stopped if the team realizes that the sprint goal is no longer achievable due to unforeseen challenges or changes in requirements.

• External factors such as budget constraints, resource limitations, or changes in business priorities may also lead to the stoppage of an ongoing sprint.

• It is important for...read more

The SOP for creating a requirement gathering doc involves planning, interviewing stakeholders, documenting requirements, and obtaining approval.

• Plan the requirement gathering process by identifying stakeholders and their needs

• Conduct interviews with stakeholders to gather detailed requirements

• Document the requirements in a clear and organized manner

• Obtain approval from stakeholders to ensure alignment with business goals

Schema design involves normalization, table types, and data integrity for efficient database management.

• Normalization: Reduce data redundancy; for example, separate customer and order data into different tables.

• Fact vs. Dimension Tables: Fact tables store quantitative data (e.g., sales amount), while dimension tables store descriptive attributes (e.g., product details).

• Data Integrity: Ensure relationships between tables maintain data accuracy; use foreign keys to enforce this...read more

R squared measures the proportion of variance in the dependent variable explained by the independent variable, while p-value measures the significance of the independent variable's effect on the dependent variable.

• R squared ranges from 0 to 1, with higher values indicating a better fit of the regression line to the data.

• P-value measures the probability of observing a test statistic as extreme as the one computed from the sample data, assuming the null hypothesis is true.

• A low...read more

Convincing stakeholders to modify requirements based on technology needs.

• Identify the technology limitations or opportunities

• Gather data and evidence to support the need for modification

• Communicate the benefits and risks of modifying the requirement

• Collaborate with stakeholders to find a mutually agreeable solution

• Ensure proper documentation and communication of the modified requirement

Credit card transaction involves multiple parties and processes including authorization, settlement, and dispute resolution.

• Credit card transaction starts with authorization where the cardholder swipes or enters their card details for payment.

• The transaction is then processed by the acquiring bank and sent to the issuing bank for approval.

• If approved, the transaction is settled where the funds are transferred from the issuing bank to the acquiring bank.

• Batching process involv...read more

Confusion matrix is a table used to evaluate the performance of a classification model. Accuracy of Random Forest is calculated using the confusion matrix.

• Confusion matrix is a table with rows representing the actual class and columns representing the predicted class.

• It helps in evaluating the performance of a classification model by showing the number of true positives, true negatives, false positives, and false negatives.

• Accuracy of Random Forest can be calculated by summin...read more

Gap analysis is a process of identifying the difference between current and desired state. Use case is a document that describes how a user interacts with a system. BA documents like use case, BRD, FRD, SRS are used to capture and communicate requirements.

• Gap analysis helps to identify areas for improvement and prioritize actions.

• Use case describes the interaction between a user and a system.

• BRD (Business Requirements Document) captures high-level business requirements.

• FRD (F...read more

I have worked on multiple eCommerce platforms including Shopify, Magento, and WooCommerce.

• Shopify

• Magento

• WooCommerce

I use a combination of project management software, spreadsheets, and communication tools to track my projects.

• Project management software: I utilize tools like Jira, Trello, or Asana to create and manage project tasks, assign responsibilities, and track progress.

• Spreadsheets: I use Excel or Google Sheets to create project timelines, track milestones, and monitor project budgets.

• Communication tools: I rely on tools like Slack or Microsoft Teams to collaborate with team member...read more

A dog-walking mobile app would have features like GPS tracking, scheduling, payment integration, and real-time updates.

• GPS tracking to track the route and location of the dog walk

• Scheduling feature to book walks in advance

• Payment integration for easy and secure transactions

• Real-time updates for owners to track the walk progress

• Profile creation for both dog owners and walkers

• In-app messaging for communication between owners and walkers

Before approaching hotels to understand why they are removing listings from Agoda, I would consider various factors.

• Review recent changes in Agoda's policies or fees that may have impacted hotels' decisions

• Check if there have been any negative reviews or complaints from customers about Agoda's services

• Evaluate the competitiveness of Agoda's pricing and commission rates compared to other booking platforms

• Assess the level of customer support and assistance provided by Agoda to ...read more

To identify the 1,000 individuals for the marketing campaign, we will consider datasets such as customer demographics, purchase history, and online behavior. We plan to use the online sales channel.

• Customer demographics (age, gender, location)

• Purchase history (frequency, amount spent)

• Online behavior (website visits, click-through rates)

• Utilize customer segmentation techniques

• Analyze past successful marketing campaigns

• Implement A/B testing to optimize channel selection

I would communicate the limitations to the client and explore alternative solutions.

• Understand the root cause of the limitation

• Communicate the limitation to the client clearly and transparently

• Explore alternative solutions that can meet the client's needs

• Collaborate with the client to prioritize requirements and adjust expectations

• Document the limitation and alternative solutions for future reference