200+ Servicenow Developer Interview Questions & Answers (Updated 2024)

Interview Questions

Q1. Why is there a checkbox for client callable on script include
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Q2. VR, CC ,SIR and AVR
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Q3. br, acl, ui policy
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Q4. br, ui policy, cmdb
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Q5. I was interviewed for ServiceNow developer (Exp- 4 to 7 years) Post shortlisting of resume, first round was Technical. Most questions were related to what kind of projects I have worked on, how much coding part was included, what kind of experience I have, what percentage of my role were into customer facing. Technical questions included: 1. Client scripts and server scripts, what are the types of each. Glide ajax, Business rule and its types, example for Assync BR etc. 2. How much would I rate myself in both? Scenario based questions. dot walking, domain separator and so on. 3. What kind of integrations I have worked on (SOAP/REST), methods used in API, transform mapping, any other way of integration etc. 4. We are integrating incident with third party tool, how would you sell this integration to the client? 5. Workflow, automations done in the fulfillment processes etc.
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Q6. what are the types of client script?
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Q7. What is the purpose of ACL?
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Interview Questions

Q1. Write code to auto-close parent incident when all child incidents are closed ?
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Q2. Can we hide the hamburger (Context menu chooser ) for a user ?
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Q3. What is the difference between inbound & outbound in ServiceNow ?
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Q4. How do you create a flow for automation of a business process ?
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Q5. Explain all (Incident, Problem, Change, Request Management) ITSM life cycles ?
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Q6. Write code such that the input field will accept only alphanumeric characters ?
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Q7. Write a script to mask a single line text field to mask the value ?
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Q8. Write a program to get the Palindrome sub-string from the given string ?
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Q9. Write a program to separate numbers and alphabets in a given array of elements ?
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Q10. How do you make integrations in ServiceNow ?
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+13 interview questions

Interview Questions

Q1. how to set default value of date field to current date time value
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Q2. what will happen if we give none . * in ACL ?
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Q3. which is better Rest or soap integration ?
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Q4. Basic Knowledge on your module
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Q5. How does ACL wok General to specific or vice versa
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Q6. what is the stages of HRSD cases
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Q7. what is data police and ui police
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Q8. difference between subject to and opened for ?
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Q9. signification of cascade variable in order guide
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Q10. explain cell edit and on change client script
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+12 interview questions

Interview Questions

Q1. What all change types have you seen
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Q2. Based on the resume and profile quesitons started,1.How can we use flow designer for integration,can we use workflow in flow designer,what is the specific activity name .2.diff between soap and REST integration,3.client script and server script difference and examples 4.diff /w ui policy and client script 4.script include max parameters and funcitonname syntax5.glideajax parameters and return syntax5.can we use agent workspace with multiple instances an dwhat is single pane and activity stream6.what is contextual search7.table to store customisations.8.table to store updatesets9.sla,ola,underpinning contracts
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Q3. What is incident and problem
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Q4. what is function and function call
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Q5. How many data types in c
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Q6. What is object in cpp
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Q7. what is inheritance in cpp
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Q8. Features of OPP
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Q9. Telephonic screening round and involve some technical questions
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Interview Questions

Q1. How would you gather requirement for a musical equipment comany that engeges in studio time session and musical instrument rental.
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Q2. What is BR and its type
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Q3. How to use getreference method
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Q4. Server side script with examples
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Q5. Clinet side scripts with example
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Q6. ServiceNow ITSM Process
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Q7. ITOM Discovery process
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Q8. Mid Server installation
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Q9. Asked PF accout details
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Q10. Service Catalogs
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+8 interview questions

Interview Questions

Q1. Write a code to show last 10 incident created in background script
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Q2. Difference between client side script and server side script.
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Q3. How to add approval in flow designers.
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Q4. Difference between UI policy and data policy
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Q5. Asked about integration related questions
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Q6. Types of business rules with example
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Q7. What is Reference Qualifier and types?
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Q8. Real time and scenario based questions, leadership roles and so on.
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Q9. Questions from ITSM, CMDB and Integrations.
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Q10. This was managerial round
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Interview Questions

Q1. Difference between Asynchronous Business rule and after business rule
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Q2. Field need to automate which rule apply
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Q3. Write syntax for gsftSubmt
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Q4. Business rules scanario
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Q5. How to populate manager using Server side code
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Q6. What is Asynchronous Business Rule.
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Q7. How to calculate timing of Incident which assigned to multiple group
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Q8. Have you worked on integrations
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Q9. What is a schedule report
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Q10. What is difference between service catalog and order guide and record producer
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Interview Questions

Q1. writ a quay that should retrieve all the the columns but show only 10 records and ordered by name
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Q2. what is the different between =, ==, ===?
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Q3. Whatever mentioned in the resume be perfect on same.
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Q4. Client Interview on technical questions.
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Q5. Servicenow Discovery error troubleshooting
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Q6. Difference between an asset and CI
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Q7. Types of business rules
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Interview Questions

Q1. 1. Difference between CI and asset? 2. How to call script include from client side? 3. Diff. between record producer and Service Catalog? 4. Write script to create new records in User table?
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Q2. Case Management Questions
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Q3. Scripting Questions
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Q4. Workflow activity
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Interview Questions

Servicenow Developer Interview Questions