24 7 inc

3.9
24-7.co.jp
Age Unknown
Campbell, CA, United States
Unknown
5001-10000
Public

Reviews' Summary from 128 reviews

3.9 / 5

Company culture

3.9

Skill development

3.8

Job Security

3.6

Work-Life balance

3.6

Work Satisfaction

3.5

Salary & Benefits

3.4

Career growth

3.2

Show more

Working Days

Office Travel

Work Timings

Strict

Flexible

24 7 inc Reviews

1 - 10 of 128 ReviewsSort By: Popularity  |  Latest

Average
Average
Good
Good
Average
Average
Average

Likes

As a fresher it is a great opportunity. All the products company deals are of US clients. They do have organization s globally such as Bangalore, Chennai, Philippines, Dallas . Salary, hike, incentives and ecop varies with the we are assigned for. And to get incentives and ecop need to meet client and floor target. That means, our salary depends on how we perform daily as there will be survey for customers once the chat ends. It is completely night shift . For every 3 months shifts along with weekoffs changes. Works 24/7 no holidays. However consider holidays as compoff(can take extra leave when needed) 2 leaves per month, 2 offs per week, 8 hours login.

Dislikes

Will have lot of work pressure as there will team scores everyday(depending upon the process, it changes) They don't even provide any vouchers for team outings. Growth is slow

Show More

Working Days

Rotational Shift

Job Travel

I do not have to travel. It's a desk job.

Work Timings

6:30 PM to 3:30 AM (strict)

Facilities

Free transport

Cafeteria

Health insurance

Job training

Show Less

91 views

91 views


Average
Poor
Poor
Average
Terrible
Poor
Poor

Likes

I worked as the a travel advisor with Expedia for [24]7.ai. The overall experience was good! It depends on which process you work for. The training environment is nice and makes you feel good, also a lot of skill development.

Dislikes

The company has a very poor management. Right from the transport service to salary everything had faults. There are salary discrepancies, the transport sevice picks you up 2 hrs prior to the shift. They can change processes at their own whims and fancies which affects the salary of the employee. There is zero work-life balance. The floor life is hectic more than hectic it is bad. Poor management there as every employee needs to wait for breaks and there are no fixed breaks. This even though had been addresses to the HR Nothing had been looked into.

Show More

Working Days

Rotational Shift

Job Travel

I have to travel within city

Work Timings

12:30 PM to 5:30 AM (flexible)

Facilities

Free transport

Gymnasium

Cafeteria

Soft skill training

+2 More

Health insurance

Job training

Show Less

63 views

63 views


Good
Average
Terrible
Good
Poor
Poor
Poor

Likes

People, non threatening environment, cab facility and skill development work shops.

Dislikes

No growth, salary is peanut, they keep basic salary as low as 2000 to reduce Pf contribution.
Even after working as a team leader for 3-5 years, people have not got their papers yet. So if they decide to wuit someday, they will have to start out as agents again. Pity!
Do not go for this company if you're ambitious and looking to grow as a professional.

Work

Work is hectic. Targets are set high. Managers are friendly but they have their own targets to achieve.

Building and facilities are awesome. Library and gym are the best places to be.

Show More

Working Days

Rotational Shift

Job Travel

I have to travel within city

Work Timings

strict

Facilities

Free transport

Gymnasium

Cafeteria

Team outings

+2 More

Soft skill training

Job training

Show Less

183 views

183 views


Poor
Terrible
Poor
Terrible
Terrible
Terrible
Terrible

Likes

None that I can recall from my 1 year tenure so far.

Dislikes

Hyderabad leadership is another Nazi culture thriving and barring some old employees no new joinee has ever survived more than 2 years !! You will be hired for a position and will be forced to work at a designation lower because the Hitler only prefers his confidantes....Just look at the attrition of managers and above position and you would know.

Work

Terrible and they don't care because they get businesses which are cyic and there is no sustained growth in the near horizon

Show More

Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

8:00 PM to 5:00 AM (strict)

Show Less

227 views

227 views


Good
Good
Good
Excellent
Good
Good
Good

Likes

Good place to work. Work friendly environment. No discrimination among people

Dislikes

Late night shift logins at 1Am and 2 Am. Sometimes those shifts only continue for 2,3 months which is a little bit problem. If rotational of shifts is applicable monthly once then its better.

Work

Basic internet and TV troubleshooting. Need to assist customer with their issues related to network

Show More

Working Days

Any 2 week offs back to back days like Monday-tuesday or Wednesday-Thursday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

flexible

Facilities

Free transport

Cafeteria

Team outings

Job training

Show Less

171 views

171 views


Average
Average
Excellent
Good
Good
Terrible
Average

Likes

I had a good number of friends here and I loved the work culture. I was from engineering background even though I still loved my job. I enjoyed a lot and made good memories. If I had a chance, I would like to re-join.

Dislikes

How much ever you perform, there will no be no growth. Lot and lot of politics. I used to be a top performer in our process still zero growth.

Work

Cool

Show More

Working Days

Rotational Shift

Job Travel

I do not have to travel. It's a desk job.

Work Timings

flexible

Facilities

Free transport

Cafeteria

Show Less

39 views

39 views


Excellent
Good
Excellent
Good
Excellent
Excellent
Excellent

Likes

I love the environment and the infrastructure we have in 247. Most importantly we have many options like on-job interviews which makes to work more and opt for the interior higher job postings.

Dislikes

Like all the companies have positive and negative shades, in my point of view night shifts was one of thing which bothered me a bit.

Work

It was my first job and I felt more responsible working there. I learnt to live independently.

Show More

Working Days

Rotational Shift

Job Travel

I do not have to travel. It's a desk job.

Work Timings

flexible

Facilities

Gymnasium

Team outings

Health insurance

Job training

Show Less

44 views

44 views


Excellent
Average
Poor
Excellent
Excellent
Poor
Terrible

Likes

There leaening and development skills are very good company culture is awesome

Dislikes

All night shifts cannot able to balance the personal life. It is better if we have rotational. There less compensation for the work we do and vry less increments

Work

It is good place to works and nice atmosphere. Pleasure to work but less pay but it's okay. I hope furture they will increase the pay rates

Show More

Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

flexible

Facilities

Free transport

Childcare

Cafeteria

Team outings

+1 More

Soft skill training

Show Less

112 views

112 views


Average
Average
Terrible
Average
Terrible
Terrible
Poor

Likes

Teammates are good and training is also fine.

Dislikes

There is no job security in this company. They will remove without a proper reason and if we ask then they will say silly reasons which is not acceptable. Salary is very very less. They take 100% from us and pay 6-7% for us. They don't even care about employees and their problems.

Work

My work is to sell the products to customers like new mobiles with plans and broadband connections. It something challenging that we should understand the customer needs.

Show More

Working Days

Rotational Shift

Work Timings

flexible

Facilities

Gymnasium

Cafeteria

Show Less

115 views

115 views


Poor
Poor
Average
Terrible
Average
Average
Poor

Likes

Comparing this with other organisations I have worked with, I guess a lot is required to be invested in human resources.

Dislikes

Lot of bottlenecks
Lack of respect to individuals
Handholding and training for new as well as tenured employees
Lack of clarity on role
Ragging like experience for new employees causing higher attrition

Work

Not much to say , yet to experience the wow factor to have a long association

Show More

Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

6:30 PM to 5:30 AM (strict)

Facilities

Free transport

Cafeteria

Health insurance

Show Less

435 views

435 views


Load more

Work with 24 7 inc ? Rate 24 7 inc as a workplace.

Click to Rate

Help us understand. What's wrong with this review?

Any other reason? Mention here (Optional)

SignUp/Login
1-Step Login | Get unlimited access!

x