Aegis Global

3.6
aegiscomgroup.com
33 Years Old
Irving, TX
Staffing & Outsourcing
501-1000
Private

Reviews' Summary from 879 reviews

3.6 / 5

Skill development

3.5

Company culture

3.3

Work Satisfaction

3.3

Job Security

3.2

Work-Life balance

3.2

Career growth

3.0

Salary & Benefits

3.0

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Working Days

Office Travel

Work Timings

Strict

Flexible

Aegis Global Reviews

1 - 10 of 879 ReviewsSort By: Popularity  |  Latest

Good
Average
Average
Good
Good
Average
Average

Likes

Training period was of 20-22 days including OJT and certification. Tho trainers are not that much good to convey the idea. You'll have to pick the things by yourself.

Teammates are very supportive and friendly. Interaction among teammates are very good.

Job security is decent as management try their best to save from escalations and they are very supportive.

Salary is OK OK for the freshers and but it's a good place to learn inbound / outbound and console works. TL gives the optimum chances to agents to learn and grasp things.

Work-Life bamalcd is 3 out of 5, because they will always ask you to extend and it spoils the day-end plans. Only 1 rotational well-off does not give the body optimum rest which is much needed.

Overall good to place to start over for the fresher's and can stay here for 1 year easily, but after that do switch the company.

Dislikes

Very very low night shift allowance, i.e., ₹60/- per day.

No dry pantry for employees.

No cab facility.

Work

Work is exciting as there are variety of things to do and learn for example inbound , outbound , and console works.

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Working Days

Monday to Saturday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

9:00 PM to 6:00 AM (strict)

Facilities

Health insurance

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47 views

47 views


Terrible
Terrible
Terrible
Terrible
Terrible
Terrible
Terrible

Likes

I am talking about Okhla phase -2 not about other aegis, this is a Lala group which work for Essen Medical USA.
the owner of this organisation talking behavior is very bad No HR in organization, there is no policy for employee all policy for company which change according for company benefits, owner always give abuse to his employee, no shame of girls or other.

Dislikes

not a manner of his company owner, all work do self like admin, hr. No security guard, no safety, only one washroom for 150 employee which always dirty there in no house keeping staff, owner always telling a lie, fighting with employee is include in behavior of owner. Lala company no letter head in company no cleaning, no satisfaction.
never join this organization. work presser, always cheat with employee, abuse with employee at floor.

No facility, no training, no security, no house keeping, no manner, no clean water, abuse with employee, cleaver, cheat, nothing is good there. working hour 9:30+

Work

I do lot of thing automate in company, but after that cheast company with me.

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Working Days

Monday to Friday

Work Timings

10:00 AM to 8:30 PM (strict)

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114 views

114 views


Average
Poor
Average
Good
Poor
Poor
Average

Likes

The global outsourcing is the company.we are hiring candidate no experience and the best part of companies policies and after towards trend is like as some time growth better than communication skills new innovations appears so facilities provide mostly any time and motivated time to time good work and given to greetings performance card with cillips with all them candidate so good experience thank u so much .

Dislikes

Yes opportunities is very low that's is growth is slow . The work pressure is very high.dometimes. i have work 10-12 hours straight in a day as ihave to attend. Client calls in the evening and sometimes late into the night .managers do not value an individual s unique strengths,which is why I have to take back my suggestionsmist of the times

Work

Generally speaking my work is slightly challenging as I have to look and on call meet to all over India customer so me. Connected all India cust is feel very good experience and challenging situation handle so keep apolize and politeness on face

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Working Days

Rotational Shift

Job Travel

I have to travel within city

Work Timings

2:00 PM to 12:30 PM (strict)

Facilities

Cafeteria

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319 views

319 views


Terrible
Terrible
Terrible
Average
Terrible

Likes

There is nothing such as likes. it was started well with experienced process and hr heads. Vodafone process was well, later the replacement of process, hr and center heads things went vice versa. inexperienced process heads ruined the process. New process head brought his own team to the process replacing all the existing employees, there are/were complaints registered against the process head (Vodafone) for which management kept quite just maintaining the bunches of complaints, sexual harassment cases also went unnoticed. there been situations where awards and rewards are/will be taken back from the employees by the time of resignation which will be reused. Its like a team of unprofessional/inexperienced bunch of people having designation as heads handling the process/center.

Dislikes

unnoticed Sexual harassment complaints, Awards and rewards has to be returned on your last which will be collected by process head(vodafone) with smiles. gentleman agreement among bunch of heads to skip the complaints which comes on each other.

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Working Days

rotational off

Job Travel

I do not have to travel. It's a desk job.

Work Timings

1:00 AM to 10:00 PM (strict)

Facilities

Nothing as given above

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772 views

772 views


Average
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Poor
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Likes

U learn on job alot as everything falls on you and then gradually learning happens when you work

Dislikes

Every thing. Organisation is losing all major businesses and are left with very few clients and that too those that are small businesses on very low rates contractually . Avg. Compensation is very low as compared to the sweat and blood which is given by employees and in terms of facilities the cost cutting is to such an extent that it is not even feasible to keep tissue papers or handwash in washrooms. Rest is self understandable.

Work

Rigorous.which is good. You get to learn alot if you r keen to work but that's only on job. Nothing happens in the name of skill development. Aegis works really hard to cut the cost as much as possible. Avg. Appraisal 1.5%.

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Working Days

Monday to Saturday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

strict

Facilities

Cafeteria

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282 views

282 views


Average
Poor
Good
Average
Poor
Terrible
Terrible

Likes

The best part of the Aegis is has a good H.R. They always listen their employees.

Dislikes

I have been working in Aegis since 4th of January. But I don't think that it's a good company. People choose call centre as a part time job. But I have chosen this sector as my carrier. Working in Aegis I felt that the growth in the Aegis is not good. Work environment is also not good. You can never get any motivational thing where you can say yourself that you love to work here. Only best part of the Aegis is has a good H.R.

Work

I m working in Aegis in Zebpay Process. Zebpay is an online wallet for crypto currency such as Bitcoin.

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Working Days

Rotational Shift

Job Travel

I have to travel within city

Work Timings

flexible

Facilities

Cafeteria

Soft skill training

Job training

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243 views

243 views


Excellent
Good
Good
Excellent
Excellent
Good
Good

Likes

It's a wonderful job because this is my first job and they gave me a opportunity to work... And for all employees it's good to work hear.. am also happy to work and also my colleagues come from various different backgrounds, and we work happily in collaboration. I also like the employee re - hire policy here

Dislikes

One thing I have to tell work pressure because some times I work 12 hours .. and also about salary because for IJP rolled out employees salary will can't be change

Work

Generally speakingy work is challenging as I have to look after the entire product knowledge.i got appreciation from clients because in 4 months I launched 3 project but by management they r not recognised me

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Working Days

Monday to Friday

Job Travel

I have to travel within city

Work Timings

flexible

Facilities

Cafeteria

Soft skill training

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260 views

260 views


Good
Average
Average
Good
Good
Average
Average

Likes

I liked very much was that was my 2nd bpo job and i was great full that got opportunity to work with aegis. the main thing was i was joined there as a fresher and i improve my skill get new ideas and we get knowledge, also personality and get things to learn....
one suggestion if a person want to start his career in BPO should join in aegis.
but one thing was i was not satisfied with salary. but overall management team is supportive.

Dislikes

what is dislike was there was so much politics in between agents and tl and manager. I was worked for 1 year and i was look some igp nobody support me.

Work

sometime get bore but sometime excited. My team was very energetic in everything.

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Working Days

Monday to Saturday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

9:00 AM to 6:00 PM (strict)

Facilities

Cafeteria

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140 views

140 views


Good
Good
Good
Good
Poor
Average
Good

Likes

The involvement from higher ppl when we are in trouble and given more opportunities to prove ourselves. Systematic way of work. Over all good experience

Dislikes

Groupism, biased behaviour, not clue on job status, no project on building center and growing business. People loosing jobs with no new product in taking. HR with no local language.

Work

I worked as AM operations. It was 2 years 2 months tenure with aegis. Learnt lot of things in this role and client handing, owning projects, working on to improve business with limited resource utilization. Meeting all my KPI metric.

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Working Days

Monday to Saturday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

flexible

Facilities

Cafeteria

Health insurance

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117 views

117 views


Terrible
Poor
Terrible
Average
Average
Terrible
Poor

Likes

Yyaa overall good company, but it is not good for any degree holders, especially B. Tech. there is no hike in salary only get 500 rs or less than that after one year. Beef,chicken, egg banned in inside the canteen, i thought its a sanggi office . cab service are not good at all, salary will credit only 7 th of every calendar.Less calls thats the only positive thing I ever experienced. No work pressure .,

Dislikes

Food was very terrible, only vegetarian . security was worse ever seen, HR people doesn't know what they did . there is no roles in AEGIS Whitefield branch everything decide client itself, especially jio.,

Work

no increment in salary also no IJP.

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Working Days

Rotational Shift

Work Timings

flexible

Facilities

Free transport

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571 views

571 views


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