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Air India

3.6
based on 1.4k Reviews
Video summary

Air India Reviews

Updated 5 Jun, 2025

Overall Rating

info
3.6/5
based on 1.4k reviews
negative trend

5% below industry's average

know more

Rating Distribution

Star
5

655 (45.9%)

Star
4

293 (20.5%)

Star
3

197 (13.8%)

Star
2

91 (6.4%)

Star
1

190 (13.3%)

Category Ratings

3.6
Job Security
3.5
Work-Life Balance
3.5
Skill Development
3.4
Salary
3.3
Company Culture
3.3
Work Satisfaction
3.0
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What employees say about Air India?

Insights from employee reviews on AmbitionBox

Workplace insights

suitcase-color

Work from office

90% employees reported

spiral-calendar

Monday to Friday

39% employees reported

timing

Flexible timing

57% employees reported

travel

No travel

33% employees reported

View more detailed insights

Gender based rating

3.5
female

Rated by Women

380 reviews

3.6
male

Rated by Men

919 reviews

Air India is rated 3.6 out of 5 stars on AmbitionBox, based on 1.4k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more
Detailed Air India Employee Reviews
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Explore Reviews by Department

View All
Aviation & Aerospace
3.7
 • 325  reviews
Customer Success, Service & Operations
3.5
 • 168  reviews
Production, Manufacturing & Engineering
3.8
 • 62  reviews
Security Services
4.1
 • 58  reviews
Top Mentions in Air India Reviews

1.4k reviews found

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What people are saying about Air India
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a deputy manager
3d
Air India Plane Crash : Entire country is in a state of mourning
Anyone working in Air India who can confirm how long it usually takes to decode ... read more
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Got a question about Air India?Ask anonymously on communities.

Air India Interview Questions

An AIR Ticketing Executive was asked Q. What is the most important thing is airhostess girl
A Junior Customer Service Executive was asked Q. What airlines are you familiar with?

Get interview-ready with top interview questions & answers

A Cabin Crew was asked 4w agoQ. How do you believe our airline differs from its competitors?
An Airport Ground Staff was asked 3mo agoQ. Please introduce yourself.
An API Developer was asked Q. What is the difference between abstraction and encapsulation?

Latest Air India Employee Reviews

View All
AC Technician in Kolkata, West Bengal

Customer Success

5.0

 • updated on 05 Jun 2025

Likes:

Yes I m very exited my work

Dislikes:

No everything is better

Senior Customer Service Executive in Kolkata

Flight & Airport Operations

5.0

 • updated on 02 Jun 2025

Likes:

Awesome experience

Dislikes:

Na

Manager in Gurgaon / Gurugram

Strategic Management

3.0

 • updated on 01 Jun 2025

Likes:

Free air tickets

Dislikes:

Bad work ethics. Flattery being promoted instead of hard work Ver...

Read Air India Reviews based on designations

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Jobs at Air India

View All
Cargo Sales - Mumbai
Mumbai
2 - 6 Yrs
Not Disclosed
Cargo Sales - Hyderabad
Hyderabad / Secunderabad
3 - 7 Yrs
Not Disclosed
Associate- Non Voice
Gurgaon / Gurugram
0 - 2 Yrs
Not Disclosed

People also ask about Air India

Is Air India a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 1.4k employee reviews, it's clear that most employees have an average experience working at Air India. Job Security holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about job security and career growth on AmbitionBox.
How does Air India’s employee rating compare to the industry average?
Air India's employee rating of 3.6 out of 5 is below the industry average of 3.8 out of 5 for companies within the Aviation sector. This rating suggests that Air India faces some challenges in employee satisfaction compared to its industry peers. It indicates that while Air India performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.
Does Air India pay their employees well?
According to AmbitionBox reviews, Air India employees rate their salary and benefits at 3.4 out of 5, based on 1.4k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Air India salaries here and to read reviews specifically about salary and benefits at Air India, click here .
How is the work culture at Air India?
Work culture at Air India is rated 3.3 out of 5 by 1.4k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Air India, click here .
How is the job security at Air India?
Based on 1.4k reviews on AmbitionBox, Air India employees rate job security at 3.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Air India. To read reviews about job security at Air India, click here .
Is work from home available at Air India?
According to AmbitionBox, 4% of Air India employees work from home permanently, 90% work from the office, and 6% follow a hybrid model, based on 229 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.
How do I get a job at Air India?
To get a job at Air India, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Air India interview questions and practice your responses to prepare thoroughly.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1.4k Air India reviews submitted by Air India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Air India is the right company for you. 39% of employees reported the working days at Ai...

Air India Salaries in India

Cabin Crew
390 salaries
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3.3 L/yr - ₹14 L/yr

Customer Service Executive
217 salaries
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1 L/yr - ₹6 L/yr

Assistant Manager
150 salaries
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6.2 L/yr - ₹18 L/yr

Cabin Attendant
141 salaries
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3 L/yr - ₹12 L/yr

Associate Manager
133 salaries
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7 L/yr - ₹24 L/yr

Employee Benefits at Air India

Office cab/shuttle

Office cab/shuttle

77 total responses

Free meal

Free meal

38 total responses

International/On-site exposure

International/On-site exposure

34 total responses

Annual health checkup

Annual health checkup

3 total responses

+26 more benefits+26 more benefits
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Air India Sats Airport Services

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