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Air India
3.6
based on 1.4k Reviews
Video summary
Company Overview
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Air India Reviews
Updated 19 Jun, 2025
Overall Rating
3.6/5
based on 1.4k reviews
5% below industry's average
know moreRating Distribution
5
655 (45.9%)
4
293 (20.5%)
3
197 (13.8%)
2
91 (6.4%)
1
192 (13.4%)
Category Ratings
3.6
Job Security
3.5
Work-Life Balance
3.5
Skill Development
3.4
Salary
3.3
Company Culture
3.3
Work Satisfaction
3.0
Promotions
What employees say about Air India?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
90% employees reported
Monday to Friday
39% employees reported
Flexible timing
57% employees reported
No travel
33% employees reported
View more detailed insights
Gender based rating
3.5
Rated by Women
381 reviews
3.6
Rated by Men
920 reviews
Air India is rated
3.6 out of 5 stars on
AmbitionBox, based on 1.4k company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
... Read more
Detailed Air India Employee Reviews
Likes: Good Salary and Perks: If you have the right connections with top management ( family members, relatives, friends etc), you're rewarded with a great salary, impressive designations and hefty hikes even though you lack skills or domain knowledge. Dislikes: 1. HR Issues
- Inexperienced Leadership: The Kochin HR manager, an ex-cabin crew member, underscores the lack of professional HR expertise. Do not expect any meaningful response or solutions to your concerns
- Disorganized Processes: Approaching HR with concerns only results in them echoing "We're facing the same issues". Expect no r... Read More
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Likes: Yes i am grateful for the advantages you get about the staff travel allowance which lets you travel in airplanes on a minimum fare but other than that I don’t think there’s anything else to like for atleast from the employee point of view Dislikes: The rostering team (Crew Operations) is what they call it here. They are the worse kind of humans out there. they never understand any situation of what you go through. Even if you are sick they will want you to come and show proofs even if someone is dead and you ask for a leave they will ask for proof. And truly honestly the manage... Read More
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves International Travel, Travel Within Country.
View all detailed Air India employee reviews
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Explore Reviews by Department
View AllTop Mentions in Air India Reviews
1.4k reviews found
Sort By: Popular
Likes: Dislikes: I respect as the “INDIA” attached with the name of company, they must accept and realise the mistakes for better understanding.
But the company is far away from the “acceptance” policy.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves International Travel, Travel Within Country, Travel Within City.
Likes: Life Insurance benefits Dislikes: No Appreciation only Demotivating Persons.
Also company running like a Proprietary instead of like a Public Limited Company. Everything is on paper nothing is good here 
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
What people are saying about Air India
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a deputy manager
6d
Air India Plane Crash : Entire country is in a state of mourning
Anyone working in Air India who can confirm how long it usually takes to decode ... read more
Got a question about Air India?Ask anonymously on communities.
Likes: As a cabin crew, You get to see world, different culture, different countries, different people , not everyday you have same people at work thats the most good thing about aviation Dislikes: Toxic culture, toxic work environments, poor wages, long working hours (not paid good enough)
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves International Travel.
Air India Interview Questions
An AIR Ticketing Executive was asked Q. What is the most important thing is airhostess girl
A Junior Customer Service Executive was asked Q. What airlines are you familiar with?
A Cabin Crew was asked 1mo agoQ. How do you believe our airline differs from its competitors?
An Airport Ground Staff was asked 3mo agoQ. Please introduce yourself.
An API Developer was asked Q. What is the difference between abstraction and encapsulation?
Likes: To learn most of the things by our seniors and to enhance the knowledge regarding aviation. Dislikes: After doing work on an single hand but after that manager said your performance is not good
Very pathetic manager I have seen in my life
Other person is on off for one month and I'm handling the overall work without any non compliance.
But after that she said that regarding performance don't know why
Very bad management.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Latest Air India Employee Reviews
View AllLikes: Opportunity to Work with a Reputable Airline
"I appreciate the opportunity to work with Air India, a renowned airline with a rich history. Being part of AviaXpert, which manages Air India's cargo operations, allows me to contribute to the airline's success."
Dislikes: . Limited Resources
"One area for improvement is the limited resources available for certain tasks. However, I've learned
2. High Stress Levels
"Cargo operations can be high-pressure, especially during peak periods. While I'm able to manage
Bureaucratic Processes
"As with any large organization, there can be bureaucratic processes t... Read More
Read Air India Reviews based on designations
Likes: 1.Life insurance
2.Travel benefits (Seats are subject to availability, and priority is determined by grade , which has been incorrectly assigned for most of the employees)
3.Internet , mobile reimbursements
4. There is a defined structure for IT related matters such as deployments . Dislikes: 1. CDTO Dr. Sathya ( self proclaimed) reminds me of Admiral Aladeen from the movie Dictator. He researches to destroy Airindia
2.He behaves as if our loyalty is to him personally , not the organisation , constantly saying work for me, do something for me.
3.Kochi D&T head , Deva Kurian - If there were a ranking for incompetence , h... Read More
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Likes: Its under the TATA brand Dislikes: Management is biased when it come to work culture and Ethics & policies only to safe guard company interests
If you do not abide to the boss's thought process / favoritism then for sure its a inimical for you to exist
Palgarism is upskilled here 
You are reading trusted reviews. Keep reading to find out more about Air India.
Likes: Depending on the role you're in, however, it's still sorted from a work life balance pov.
Dislikes: Favoritism is very high & if you don't belong to inner circle you will never be promoted
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Likes: Latest Technologies
New office
Free travel for immediate relatives and self
Job security
Good people to work with
Good leaders
Dislikes: Work was very tough until recently, Lots of late nights and weekends, but things have stabilised
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City, International Travel.
Likes: They are completely digitally focussed, implementing best & world class softwares application across all functions to cater to all queries of stakeholders in real time with latest data.
Dislikes: They have faith on new generation who are highly qualified & tech pro with little experience BUT don't respect senior staff with vast experience who are average qualified. They have got transferred our working knowledge to new staff & showed us exit door in the name of vol. Retirement.
Likes: Travel Perks with free travel subject to seat availability.
Work-life balance (but at the cost of poor Career development).
Brand Name
Dislikes: HR support and initiative is equivalent to zero.
Career de-growth is guaranteed.
Company Culture is toxic at best with politics all around.
Male dominated teams and derogatory culture for females even at day to day level.
Tata Code of Conduct is for namesake. Does not apply to Air India at all.
Inexperienced leadership with no b... Read More
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Likes: "I had the opportunity to work on various projects and initiatives, gaining valuable experience and insights that have stayed with me. Working with Air India gave me a sense of pride and prestige, being part of a legacy that connects India to the world.”
Dislikes: Wish more opportunities were offered when Mumbai office was shut down. Wish more empathy was shown.
Likes: 1. Salary is paid on time.
2. If you know someone in the top level, then you will be recruited without interview or promoted without much issue.
3. If you are from spicejet or ex-Jet Airways you will get job easily. Dislikes: 1.One of the worst work cultures.
2.Demotivating work environment.
3. Only friends of seniors are recruited or promoted.
4. TATA CODE OF CONDUCT is name sake. Big words to say, doesn't work in the organisation.
Likes: Okay Salary.
Employee Travel policy.
Immediate coworkers.
Learning opportunities.
Dislikes: 5 days in office policy.
Poor work culture in many teams.
Too much politicking happening between the Gurgaon / Kochi teams.
Incompetent upper management when it comes to employee morale.
Beyond useless HR.
No proper roadmaps for product development, way too many things are driven based on the day to day whim of the CTO.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Likes: Work life balance will be good working with AI but that also totally depend on the department and the supervisor ur reporting.
Dislikes: No growth..low appraisal comparatively other industries in market.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Likes: The only thing I like about the company is that it is one of the renowned company in india. Dislikes: I hate the fact they don't treat the employees good, they can make you resign forcefully, they will treat you as if you are only dedicated to them, no work life balance, no sick leaves, no good flight.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves International Travel.
Likes: Good work life balance, free air trav
Dislikes: No scope for growth, doesn't have merit based culture, confusing work distribution, no clear direction, selfish leaders
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country, International Travel.
Likes: The Benefits are good and the infrastructure is great. And as Air India is a big name, your relatives are gonna be very happy with you working here. that is the only good part here.
Dislikes: There are many. The leaders here dont know the meaning of work-life balance at all. if you dont work on weekends, they clearly warns you abput your appraisal and many of the times, even your job. the culture is very toxic and you are so sure to get mental agony here.
There is no learning path as such, you do things which are randoml... Read More
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Likes: Learning about different country visa and knowledge about communicating with different people Dislikes: Full of politics no promotion HR team is horrible without understanding and knowing right knowledge putting wrong people in supervisor positions.
Horrible shift timings, non cooperative managers in respective departments.
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within Country.
Likes: 1. Cutting-edge technology: Air India D&T is well-equipped with the latest technologies.
2. Employee leisure travel: Employees benefit from leisure travel opportunities.
3. Good family insurance: The company offers solid insurance coverage for families.
Dislikes: 1. HR issues:
Disorganized HR processes.
Significant salary discrepancies.
Inconsistent role and designation structures.
HR is described as unapproachable and rude.
2. Leadership dynamics:
Employees are instructed to address the Chief Digital and Technology Officer (Dr. Satya) as "Doctor Satya."
Work from home is rarely granted, even... Read More
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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People also ask about Air India
Is Air India a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 1.4k employee reviews, it's clear that most employees have an average experience working at Air India.
Job Security holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.0.
Read reviews about
job security
and
career growth
on AmbitionBox.
How does Air India’s employee rating compare to the industry average?
Air India's employee rating of 3.6 out of 5 is below the industry average of 3.8 out of 5 for companies within the Aviation sector. This rating suggests that Air India faces some challenges in employee satisfaction compared to its industry peers. It indicates that while Air India performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.
Does Air India pay their employees well?
According to AmbitionBox reviews, Air India employees rate their salary and benefits at 3.4 out of 5, based on 1.4k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Air India salaries
here
and to read reviews specifically about salary and benefits at Air India,
click here
.
How is the work culture at Air India?
Work culture at Air India is rated 3.3 out of 5 by 1.4k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Air India,
click here
.
How is the job security at Air India?
Based on 1.4k reviews on AmbitionBox, Air India employees rate job security at 3.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Air India. To read reviews about job security at Air India,
click here
.
Is work from home available at Air India?
According to AmbitionBox, 4% of Air India employees work from home permanently, 90% work from the office, and 6% follow a hybrid model, based on 228 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance,
click here.
How do I get a job at Air India?
To get a job at Air India, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Air India interview questions and practice your responses to prepare thoroughly.
Air India Reviews by Locations
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 1.4k Air India reviews submitted by Air India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Air India is the right company for you. 39% of employees reported the working days at Ai...Air India Salaries in India
| Cabin Crew 358 salaries |   Unlock₹3.5 L/yr - ₹12 L/yr |
| Customer Service Executive 218 salaries | Unlock ₹1 L/yr - ₹6 L/yr |
| Assistant Manager 152 salaries | Unlock ₹5.9 L/yr - ₹18 L/yr |
| Cabin Attendant 141 salaries | Unlock ₹3 L/yr - ₹12 L/yr |
| Associate Manager 133 salaries | Unlock ₹7 L/yr - ₹24 L/yr |
Employee Benefits at Air India
Office cab/shuttle
77 total responses
Free meal
38 total responses
International/On-site exposure
34 total responses
Annual health checkup
3 total responses
Compare Air India with
InterGlobe Aviation
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Spicejet
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Air India Sats Airport Services
3.7
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