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Air India Sats Airport Services

3.6

based on 919 Reviews

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Air India Sats Airport Services Reviews

Updated 6 Jul, 2025

Overall Rating

3.6/5

based on 919 reviews

5% below industry's average

know more

Category Ratings

3.7

Job Security

3.7

Skill Development

3.4

Company Culture

3.4

Work-Life Balance

3.3

Work Satisfaction

3.2

Salary

3.0

Promotions

What employees say about Air India Sats Airport Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

86% employees reported

Rotational Shift

61% employees reported

Flexible timing

57% employees reported

No travel

60% employees reported

View more detailed insights

Gender based rating

3.4

Rated by Women

222 reviews

3.7

Rated by Men

585 reviews

Air India Sats Airport Services is rated 3.6 out of 5 stars on AmbitionBox, based on 919 company reviews.This rating reflects an average employee experience, indicating moderate sa... Read more

Detailed Air India Sats Airport Services Employee Reviews

Senior Executive HR & Administration in Gurgaon / Gurugram

Full Time

HR Operations Department

1.0

updated on 26 Sep 2024

Likes

They can’t terminate you before 6 months of probably period. As they follow legal norms. So job security is there.

Dislikes

They provide very low pay scale, even for experienced and freshers they provide difference of just 5-10k. For even 4 + years experienced person they provide 30 35k salary. They take reference candidates without even a single thought of their unskilled profile. People don’t know English language, people roam without slippers, very bad for HR department. worst culture. Payroll manager (single person is having monopoly, they don’t want new people for their insecurities) , Recruitment manager (who doesn’t even know using Naukri portal, not experienced In talent acquisition still there in position because of Reference) , in HR depart. People talk in abusing language, also asked to work on sundays as well without any compensations, not a good company for skilled person. Trust me your skill would have no value there in this company. Politics is so much in peak. They also take 80k amount for CSA hiring candidates and they don’t even refund that amount if you left. This is illegal. They have many illegal policies....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

AIR Ticketing Executive (working remotely)

Part Time

Other Department

5.0

updated on 24 Dec 2024

Likes

Some say that they like working at Air India SATS Airport Services (AISATS) for a variety of reasons, including: Supportive environment: Some say that the company is supportive and has a good training program Good opportunities to learn: Some say that they have learned new skills and that the company is a good place to develop skills Flexible time and location: Some say that the company offers flexible time and location Good facilities: Some say that the company provides good facilities, such as a cab service However, some employees have also had negative experiences, including: Low salary Long hours No overtime pay Management issues No benefits No accommodation and travel allowance Managers not supporting their team On AmbitionBox, Air India SATS Airport Services has a rating of 3.7 out of 5 stars based on 771 company reviews. This rating reflects an average employee experience...Read More

Dislikes

long working hours with irregular shifts, lack of proper benefits, low pay, high pressure work environment, frequent overtime due to flight delays, and a culture of politics

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

View all detailed Air India Sats Airport Services employee reviews

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Top Mentions in Air India Sats Airport Services Reviews

Salary (128)

Senior Management (91)

Work Environment (67)

Learning (52)

Appraisal (46)

Career Growth (35)

919 reviews found

Sort By: Popular

Customer Service Executive in New Delhi

Full Time

Customer Success Department

3.0

updated on 17 Jan 2025

Likes

Good place to start airport career. Gives you opportunities to develop yourself and gain real world experience face to face while exploring other opportunities.

Dislikes

Needs a high amount of money in DD to get in the training academy then to airport, bad management at the airport, irregular rules, biased seniors and no support to stay motivated, and if by fault you get in trouble, it's termination, not rescuing. High work pressure, no fix lunch time unless you take, High politics and bad work environment between colleagues.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in New Delhi

Full Time

Airline Services Department

1.0

updated on 28 Nov 2024

Likes

Very bad environment,lack of knowledge Politics environmental managers rude with staff If its aviation operation your flight got delay every time so you have to provide a overtime to staff Staff shift around like 8 hours if you are flight got delay staff spending his or her time like around 14 hours 13 or 12 hours on airport if you know it's operation so you have to provide a overtime to staff it's not a small company...Read More

Dislikes

Stop doing 9 to 8 hours 10 hours 11 hours shift after that he is coming on next as well he is doing overtime but he got his basics salary to it is not good thing we are also working for the money and you are taking lots of time from this staff

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves International Travel.

Customer Service Executive in Bangalore / Bengaluru

Full Time

Voice / Blended Department

1.0

updated on 07 Jul 2025

Dislikes

Management is too bad yearly they are increasing only 1500 to 1600 this company monthly salary also too late it's worst company 😕

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Air India Sats Airport Services Interview Questions

An Airport Ground Staff was asked Q. What is AAI?

Read all Airport Ground Staff questions

A Customer Service Executive was asked 8mo agoQ. Who is the customer?

Read all Customer Service Executive que...

Get interview-ready with top interview questions & answers

A Cargo Officer was asked Q. What are dangerous goods?

Read all Cargo Officer questions

A Customer Service Supervisor was asked Q. Describe a case study of how you handled a difficult passenger.

Read all Customer Service Supervisor qu...

A Ground Staff was asked Q. What was your honors thesis about?

Read all Ground Staff questions

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Customer Service Supervisor in New Delhi

Full Time

Operations Department

4.0

updated on 16 May 2025

Likes

Working place is too good and meeting new people everyday learn new things everyday.

Dislikes

Pramotion and increment process is not good.

Work Details

Work policy: 2 days/week from office

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Latest Air India Sats Airport Services Employee Reviews

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Customer Service Associate in New Delhi, Delhi

Customer Success

4.0

• updated on 06 Jul 2025

Likes:

This is a Good company

Dislikes:

Not

Customer Service Executive in New Delhi

Flight & Airport Operations

2.0

• updated on 05 Jul 2025

Likes:

Nothing

Dislikes:

Management of airport staff

Customer Service Assistant in New Delhi

Customer Success, Service & Operations - Other

5.0

• updated on 29 Jun 2025

Likes:

Data entry in Rsmart

Dislikes:

Handover is not come fast on time

Airline Ground Staff in Guwahati, Assam

Airline Services

5.0

• updated on 15 Jun 2025

Likes:

+7 Many employees at Air India SATS enjoy the opportunities for skill development, the chance to work in the aviati...

Dislikes:

Many employees at Air India SATS report issues with low salaries,...

Security Agent in Noida

Full Time

Security Officer Department

2.0

updated on 30 May 2025

Likes

If you do work well then your job is safe and staff is supportive.

Dislikes

They rarely help you with upraisals. That's why every third employee here is continuously want to join another company.

Read Air India Sats Airport Services Reviews based on designations

Customer Service Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

1.0

updated on 02 Apr 2025

Likes

Nothing

Dislikes

Worst company in my whole life. Now im living my personal life too here no leaves no life nothing never ever work here even for experience go for another company.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Success Department

4.0

updated on 03 May 2025

Likes

Real -access for information...they will provide full security for females alsoo

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Air India Sats Airport Services.

Customer Service Executive in New Delhi

Full Time

Customer Success, Service & Operations - Other Department

3.0

updated on 13 Apr 2025

Likes

You can grow your soft skills and learning in to geography

Dislikes

No overtime less salary and no management

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Ramp Service Agent in Bangalore / Bengaluru

Full Time

Aircraft cabin cleaning Department

5.0

updated on 07 Nov 2024

Likes

Company is very good but there is no promotion we cannot jump to Tata do Tata another department

Dislikes

Company is very good but there is no promotions to the employees there give the promotion only for they need employees that's why I don't like the this type of rules in the company

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

5.0

updated on 03 Oct 2024

Likes

The facilities provided like cab service

Dislikes

The salary is not enough for those who work in airline like airindia express.handling more than 12 flights per shift.and also no resting time and breaks.direct airline staffs try to degrade us they see us as a slave.we also work for them but they dont give that respect

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Mangaluru

Full Time

Airline Services Department

4.0

updated on 11 May 2025

Likes

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Ramp Operations Team Lead in Bangalore / Bengaluru

Full Time

Appron Department

5.0

updated on 21 Mar 2025

Likes

Job culture

Dislikes

Properly not given Promotions

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Ramp Agent in New Delhi

Full Time

Ramp Department

3.0

updated on 05 May 2025

Likes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations - Other Department

1.0

updated on 28 Jan 2025

Likes

no likes

Dislikes

worst environment to work people here are toxic no increment i didn't even work for 6 months .. it's that worst

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Executive in New Delhi

Full Time

Airline Services Department

2.0

updated on 06 Oct 2024

Likes

I like only work security. That's it

Dislikes

Everything the work environment employee benefits, employees salary, every seniors are like double face and in work time they just make stupid jokes and pressure the staff and if staff made a mistake they treat like everything is the fault. And it's my 1st job i seriously never want to work again

Customer Service Executive in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations - Other Department

2.0

updated on 24 Apr 2025

Dislikes

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country, International Travel.

Operations Analyst in New Delhi

Full Time

Operations Department

5.0

updated on 19 Mar 2025

Likes

Great. Platform to enhance your career

Work Details

Work days: Monday to Saturday (Flexible Timings)

Top trending discussions

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Career Growth

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Jobs at Air India Sats Airport Services

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Maintenance

Delhi/Ncr

1 - 6 Yrs

Not Disclosed

HQ - Mumbai, Maharashtra, India

Aviation

10k-50k Employees (India)

People also ask about Air India Sats Airport Services

Is Air India Sats Airport Services a good place to work for?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 919 employee reviews, it's clear that most employees have an average experience working at Air India Sats Airport Services. Job Security holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about job security and career growth on AmbitionBox.

How does Air India Sats Airport Services’s employee rating compare to the industry average?

Air India Sats Airport Services's employee rating of 3.6 out of 5 is below the industry average of 3.8 out of 5 for companies within the Aviation sector. This rating suggests that Air India Sats Airport Services faces some challenges in employee satisfaction compared to its industry peers. It indicates that while Air India Sats Airport Services performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.

Does Air India Sats Airport Services pay their employees well?

According to AmbitionBox reviews, Air India Sats Airport Services employees rate their salary and benefits at 3.2 out of 5, based on 919 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Air India Sats Airport Services salaries here and to read reviews specifically about salary and benefits at Air India Sats Airport Services, click here .

How is the work culture at Air India Sats Airport Services?

Work culture at Air India Sats Airport Services is rated 3.4 out of 5 by 919 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Air India Sats Airport Services, click here .

How is the job security at Air India Sats Airport Services?

Based on 919 reviews on AmbitionBox, Air India Sats Airport Services employees rate job security at 3.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Air India Sats Airport Services. To read reviews about job security at Air India Sats Airport Services, click here .

Is work from home available at Air India Sats Airport Services?

According to AmbitionBox, 6% of Air India Sats Airport Services employees work from home permanently, 86% work from the office, and 8% follow a hybrid model, based on 140 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

How do I get a job at Air India Sats Airport Services?

To get a job at Air India Sats Airport Services, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Air India Sats Airport Services interview questions and practice your responses to prepare thoroughly.

Air India Sats Airport Services Reviews by Locations

Air India Sats Airport Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 919 Air India Sats Airport Services reviews submitted by Air India Sats Airport Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Air India Sats Airport Services is the right com...

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