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in BankBazaar Customer Relation Officer Reviews
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Customer Relation Officer in
Chennai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Apr 2024
Likes
Bankbazaar helps me to learn lot of new ideas regarding sales .HR & trainers communicate in polite manner .Training team is so Encouraging .trainers make sure we get the subject knowledge throughly.
Overall my experience here is pleasant.
Dislikes
No
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Relation Officer in
Ambattur
Full Time
·
Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Jul 2024
Likes
I gained knowledge about banking products through highly informative training sessions, where the trainers offered continuous support.
I don't like this company actually they are doing fraud for middle class family to top business man.
Dislikes
Actually the process is explain the features about credit card through automatically generated system call to the customer if the customer needed it mean they will proceed the application for them each application have the customer's credit score.only through the credit score the loan and other some banking facilities will offer .ifthe applicants i mean customer denied for this process mean we have to cancel the process of filling the application.
But actually the team leaders and manager give the pressure to all the customer relationship offices to reach the target(like they want atleast 20 application submission within 50 to 70) .so the they gave a false submission that false submission make a big issue for the customer credit score.customer's credit will decrease each of the credit card submission why because they refused to give some details through phone call so employees put a wrong details for there submission and if the customer says i didn't have enough time then the officers ask only terms and conditions if they said yes for both rest of the details filled by their own after that the bank cross verify all the details they come to know if the given details omare fake they reject the credit card application the result is the customer credit score will decrease.the managers and team leaders only they asking submission what ever the customer situation they only need workers to submit the application so so much of workers leads to did the fake submission.some of the time they called the customer twice thrice a day it leads to force them to ask a confirmation of there application and if uneducated or busy business application is received mean the officers only asking it's the confirmation call for your credit card delivery so please confirm the details and accept the terms and conditions...but on the customer side they taught oh our credit card is on the way so that's why they asking and confirm that information which was rejected by any of the reason by bank officers 3 month ago the office lrs create a new application and put all the same information and submit it it's make them credit gets low. I noticed so many fraudulent activities from this company i didn't enough time to explain it....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Relation Officer in
Chennai
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 21 Dec 2023
Likes
I m working bcoz of my team leader he is a perfect leader of entire bank bazaar...i don't know much about bank bazaar.
Dislikes
Shift timing, incentives
Customer Relation Officer in
Chennai
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 21 Dec 2023
Likes
Dress code
Dislikes
Not a good work culture and so many partiality
Customer Relation Officer in
Chennai
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 26 May 2022
Likes
Nothing
Dislikes
There is no any job security work culture is very worst shift timings will be increased without any intimation management is very worst there is no any systametic HR will take actions only on TL suggestions they don't know how to handle there own works
Work Details
It's like hell
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
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BankBazaar.
Customer Relation Officer in
Chennai
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Jun 2022
Likes
Because working there will not feel like u were working... Because they give that kind of environment to employees.. All the people manager and team leads are very good to employees that is the best there
BankBazaar is rated 3.2 out of 5, based on 77 reviews by employees on AmbitionBox.
BankBazaar is known for Company culture which is rated at the top and given a rating of 3.2. However, Career growth is rated the lowest at 2.7 and can be improved. To know first hand how it is like to work at BankBazaar read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at BankBazaar?
According to AmbitionBox ratings, BankBazaar employees rate its salary and benefits as 3.0 out of 5. You can know more about BankBazaar Salaries at AmbitionBox
How is the work culture at BankBazaar?
Work culture is rated 3.2 at BankBazaar by 77 employees. While job security is rated 3.2 and work-life balance is rated 3.1 at BankBazaar. Read detailed reviews by employees of BankBazaar on AmbitionBox.
BankBazaar Customer Relation Officer Reviews by Locations