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BT Business

4.0

based on 1.6k Reviews

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BT Business Reviews

Updated 18 Jun, 2025

Overall Rating

4.0/5

based on 1.6k reviews

8% above industry's average

know more

Category Ratings

4.3

Work-Life Balance

4.1

Job Security

4.0

Company Culture

3.7

Work Satisfaction

3.6

Skill Development

3.5

Salary

3.2

Promotions

What employees say about BT Business?

Insights from employee reviews on AmbitionBox

Workplace insights

Hybrid

93% employees reported

Monday to Friday

75% employees reported

Flexible timing

58% employees reported

No travel

83% employees reported

View more detailed insights

Gender based rating

3.9

Rated by Women

421 reviews

4.0

Rated by Men

1.1k reviews

BT Business is rated 4.0 out of 5 stars on AmbitionBox, based on 1.6k company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with t... Read more

Detailed BT Business Employee Reviews

Associate in Gurgaon / Gurugram

Full Time

Back Office Department

4.0

updated on 08 Oct 2024

Likes

I've been with BT for a while now, and I can confidentely say that it is a fantastiv place to work, One of the standout features of the company is the strong emphasis on job security The work life balance here is exceptional, BT encourages employees to maintain healthy balance beetween there professional and personal lives. THe hybrid model gives flexibility to work from home

Dislikes

While there are some positive aspect of working with BT, there are signifificant drawback that deserve attention, One of the major issue is the management style, which can ofter feel egoistic, If you happen to have supportive manager, your experice can be positive, but if you're assigned to a less empathetic supervisor, it can drastically affest your work life balance and overall job satisfaction. The lack of consistent appraisal system is another cocern. Despite hard work and dedication, many employees fin that their contributions go inrecoganized, leading to frustration. Additionally the resigntation process is frustrating, it feels like management is indifferent, as no one bothers to ask why employees are leaving, instead, resignation seem to be accepted with minimal interaction or feedback, which diminishes the opportunity for constructive change, and you'll ask yourself that XX years of loyalty you've given to organisation who does not even bother. Annual survey, such as "YourSay", give employees a platform to coice their opinions but it often feel like feedback is ignored. Many employe resign due to issues with their manager yet management rarely addresses these concern. Instead of retaining experienced employees, they seem to priortize replacing them, leading to higher training cost and a continued cycle of toxic leadership. In Summary, while BT has its merits, the challanges with management, lack of meaningful recognition and ineffective feedback mechanism hinder it from being a truly great place to work. There's significant room for improvement, particularly in how management engages with and retains its employees....Read More

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Delivery Manager in Bangalore / Bengaluru

Full Time

IT Infrastructure Services Department

1.0

updated on 28 Jun 2024

Likes

Not good for long term , people who want to gain tech skills and move out , this company is good. Promotion and salary hikes can be only in dreams , Very difficult to get promotion even if we spend 8 yrs in BT. Due to poor management and organisation structure , promotion ladder has been removed for all employees except top level executives. They move to next level very easily. People with 10+ yrs and 20+ yrs of experience in manager level can not get promoted to next level....Read More

Dislikes

Salary is very less compared to Service based companies Work life balance is only on Papers , in real they keep monitoring all employees attendance. Work from office is mandatory , there is no work from home option. Every movement is office is monitored, managers will be behind for all work and keep micro managing. Management is more likely from Delhi and Gurgaon , promotion ladders are decided from Delhi. South region is considered only for low class labours. Very old and vague process in all areas of BT , it makes every person to struggle and take blame on them during performance reviews . Finally company and management will not accept of using old tools and technologies without any process , they blame on person for not completing the task or not achieving it. They have old technology in some countries and no telecom service in some countries , we need to provide and deliver project in those countries without any support from BT. however we need to take sole ownership without any authority to accomplish project. Customer satisfaction on BT is very poor in UK and EU region , still they survive due to the brand....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

View all detailed BT Business employee reviews

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Explore Reviews by Department

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Customer Success, Service & Operations

3.9

• 426 reviews

Engineering - Hardware & Networks

4.0

• 232 reviews

Finance & Accounting

3.9

• 180 reviews

Engineering - Software & QA

4.1

• 116 reviews

Top Mentions in BT Business Reviews

Work Life Balance (403)

Salary (257)

Work Culture (209)

Senior Management (164)

Job Security (135)

Appraisal (122)

1.6k reviews found

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Senior Associate in New Delhi

Full Time

Non Voice Department

1.0

updated on 31 May 2025

Likes

Hybrid Investment with less login hours Uk shift

Dislikes

No job security Leave issue and have to plan 21 days before otherwise it will be a unplanned and incentives will get affected Poor management Poor quality water and food Unprofessional team leaders who shout at teammates as if they have hired a servant

Communication and Soft Skill Trainer in Kolkata

Full Time

Corporate Training Department

3.0

updated on 28 May 2025

Likes

Work Life Balance Transport services Ambience Office Building and Facilities Infrastructure

Dislikes

The work culture ... The people ... The biasness and unethical movement of people into roles. The mere peanuts that are given in terms of a salary. False hopes and commitments.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Associate in New Delhi

Full Time

Back Office Department

5.0

updated on 24 May 2025

Likes

I like their working culture and the work life balance they have maintained for all the employees. I never ever assume an organisation can be this chill about every work and facilities that everything runs so smoothly. I would have to say I love working here in BT and really don’t wanted to exit

Dislikes

I heard that there is a job security in BT, unfortunately they have decided to give their business to a third party and ask us to look for other options within BT or outside which makes me sad. I do not want to leave this organisation

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

BT Business Interview Questions

A Cyber Security Analyst was asked Q. What do you know about black hat and white hat hackers?

Read all Cyber Security Analyst questio...

A Project Manager was asked Q. Give past examples of risk and issue management.

Read all Project Manager questions

Get interview-ready with top interview questions & answers

A Financial Analyst was asked Q. How do you forecast the revenue of a new product?

Read all Financial Analyst questions

An Associate Software Engineer was asked Q. What is a synthetic key, and how can you remove it?

Read all Associate Software Engineer qu...

A Security Engineer was asked Q. What is the difference between zone protection DoS and DoS attack rule?

Read all Security Engineer questions

View all

Design Engineer Specialist in Bangalore / Bengaluru

Full Time

Data Science & Machine Learning Department

4.0

updated on 12 May 2025

Likes

Work life balance, competitive salary and flexible career growth paths

Dislikes

Recently lesser job security, lack of technical learning, no major other perks apart from salary

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Latest BT Business Employee Reviews

View All

Service Request Manager in Gurgaon / Gurugram

Service Delivery

4.0

• updated on 18 Jun 2025

Likes:

Great work culture, excellent work life balance

Dislikes:

Low salary hike, unrealistic hierarchy models.

Associate Engineer in New Delhi

Engineering

3.0

• updated on 18 Jun 2025

Likes:

If you are at early of your carrier its not the company to join. At least you should have 5-7 years of experience f...

Dislikes:

You will not paid for your hard works. You will not recognised fo...

Subject Matter Expert in Gurgaon / Gurugram

Back Office

4.0

• updated on 13 Jun 2025

Likes:

Good working environment, good leadership

Dislikes:

Salary compensation is low

Senior Process Associate in Kolkata

Full Time

Non Voice Department

1.0

updated on 10 May 2025

Likes

1. Good Office Ambience 2. Cabs

Dislikes

1. Management Politics 2.Interview Procedure 3. Selective Approach in IJP's 4. Poaching and Extreme Harassment 5. No Job security, Baseless accusations 6. Compromised Management

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Read BT Business Reviews based on designations

Data Analyst in Kolkata

Full Time

Data Science & Machine Learning Department

4.0

updated on 04 Apr 2025

Likes

good environment , work life balance, canteen subsidies,cab facility,work culture,less politics.

Dislikes

legacy application like still they working with ms access form related application, vba need to adapt new technology.. if cab schedule can be done by every employee not the senior or manager.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Business Support Analyst in New Delhi

Full Time

Voice / Blended Department

5.0

updated on 15 Mar 2025

Likes

There are several things here which I do like work-lofe balance, Salary satisfaction, salary hike or yearly increment, promotions as well as job security.

Dislikes

There is nothing to dislike apart from keep away from any type of politics in teammates.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

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Senior Associate Network Engineer in New Delhi

Full Time

Engineering Department

2.0

updated on 09 Mar 2025

Likes

Stability

Dislikes

Skill Development, Salary, Work Life Balance, Roles have lesser meaning a Senior Associate/SME does the work of a Team Lead, Quality Expert and PMO while the higher management just expects the same to continue

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Change Manager in Kolkata

Full Time

Operations Department

3.0

updated on 27 Feb 2025

Likes

They have pickup and drop facilities for all employees

Dislikes

Higher management is very biased. Does not understand medical emergency. Your voice will not be heard. Promotion rate is near to zero. No matter how much you work you will not get highlighted based on performance.

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Software Engineering Manager in Bangalore / Bengaluru

Full Time

Software Development Department

4.0

updated on 22 Feb 2025

Likes

Very good culture

Dislikes

Spoiled by indian mid and senior level management. Top level people are looting the company with various ways. Top level employees in india are creating their own fav people for that purpose they are simply sidelining good brains. They need talkative people not working people.

Business Assurance Manager in Gurgaon / Gurugram

Full Time

Technology / IT Department

2.0

updated on 29 Jan 2025

Likes

Dislikes

The management has lost all the sense. BT was known to be one of the companies which never ask people to leave, but now the management has gone to such a depth that they will make unnecessary and useless HR/ER cases to fire you from your job.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

BI Expert in Kolkata

Full Time

Business Intelligence & Analytics Department

5.0

updated on 23 Jan 2025

Likes

Door to door pick up and drop with AC cab, Work life balance is good, management will encourage you to grow, you can reimburse your certification fee, subsidised Meal, Free cookies, Office party in every Quarter and many more...

Dislikes

Salary hikes

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Associate Engineer in Gurgaon / Gurugram

Full Time

Business Intelligence & Analytics Department

4.0

updated on 27 Dec 2024

Likes

All employees benifit like , cab facilities, enough leave to utilise, hybrid working, work life balance is great, free tea coffee biscuits. This is MNC as a MNC should be. All madical coverage, you will get 10 days extra leave if you are getting married or you are becoming parent , this leave count will not count in you Anual leave. YOU WILL GET Anual leave 21 and sick leave is 14 So total 35 leave in a year. No other companies provide....Read More

Dislikes

Learning skills is problem

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Project Manager in Kolkata

Full Time

Telecom Department

3.0

updated on 24 Dec 2024

Likes

Overall work life balance supported by the overseas UK management.

Dislikes

Only 5% chance of sponsored professional certifications. Indian Senior Managers clearly states -"I will not sponsor anything that doesn't directly benefit projects" (As if they are sponsoring from their pockets) Company works 98% on home made legacy applications that are mostly dos-based. No proper Project Mgmt tools used as a result employees even if gets self certified with current apps and tools, gets dull in no time from noon-usage. Pathetic salary growth. Since last 10 years it's the same story every year -1st 3 Quarters Huge Profit and business topping the chart. Last Quarter just before appraisal, either loss overall or in one business head or a scam and share price loss or profit but EBITDA down....Read More

Business Analyst in Kolkata

Full Time

Business Intelligence & Analytics Department

4.0

updated on 08 Nov 2024

Likes

Work life balance is at its best. In BT there is no concept of promotion. Everything is skill based. To move to upper level one needs to clear skill test and interview. Same for IJP. Hence, skillset gets at most priority. The L&D is great in this company. They really focus on employee's skill development. Great company to work with.

Dislikes

If u can not negotiate properly Har might give you a base level salary.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Finance Associate in New Delhi

Full Time

Finance Department

4.0

updated on 24 Oct 2024

Likes

Management was supportive. Learning opportunities are available. Great culture. Work life balance is great.

Dislikes

Pay parity is low, appraisal are average even for person having high stress workload. Promotions are rare and biased.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Data Architect in Bangalore / Bengaluru

Full Time

Business Intelligence & Analytics Department

2.0

updated on 28 Sep 2024

Likes

You get to work on latest technologies and concepts

Dislikes

Office Politics, lot of nonsense meetings, existing long timers behave as if they own a company. Leadership has no technical knowledge and show no empathy. They show empathy on only in writing e-mails. HR has no visibility in the team for any employee concerns.

Customer Support Advisor in Gurgaon / Gurugram

Full Time

Customer Success Department

4.0

updated on 16 Sep 2024

Likes

BT one of the best company in terms of work culture, work life balance, job security and learning.

Dislikes

Compensation and career achievements part is a bit concern in BT

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Gurgaon / Gurugram

Full Time

Back Office Department

3.0

updated on 31 Aug 2024

Likes

Nothing much. If you want a back office job with no future endeavours, then go for it.

Dislikes

Zero work life balance in ground level operations. The senior departments will enjoy, while the ground level work will kill you.

Associate Engineer in Kolkata

Full Time

IT Support Department

5.0

updated on 09 Aug 2024

Likes

Culture and security

Dislikes

Salary hike is too less and taking promotion is little bit tough

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Jobs at BT Business

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Network Engineering Specialist

Bangalore / Bengaluru

3 - 6 Yrs

Not Disclosed

HQ - London, United Kingdom (UK)

Hardware & Networking

1k-5k Employees (India)

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1.6k BT Business reviews submitted by BT Business employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if BT Business is the right company for you. 75% of employees reported the working days...

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