It is very horrible politics & favouritism. People who are hard working they will not get promoted but the people who are doing personal work of their seniors or bosses would get opportunities to get good rating, shift timing as per convincence. Castism is also part of profile. Experienced lot more than above facts.
Favouritism, politics and list goes on. This happens with the help of seniors sometimes they frame a particular person. Rating issue.
The staff , managers ,operational managers all are good.They are very helpful and cooperative and the work environment is friendly like I can say that it's my 2nd family.....I just love capita and a lot of memories are there for me.