capita.com
35 Years Old
London, England
Staffing & Outsourcing
10000+
Public

Reviews' Summary from 345 reviews

3.6 / 5

Job Security

3.5

Work-Life balance

3.5

Company culture

3.5

Skill development

3.4

Work Satisfaction

3.4

Salary & Benefits

3.2

Career growth

3.0

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Working Days

Office Travel

Work Timings

Strict

Flexible

Capita Reviews

1 - 10 of 345 ReviewsSort By: Popularity  |  Latest

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Likes

As a fresher good company to work with but make sure the processes u hired for is also available with other company also so it would be help you while u planning to change the company.U can start up your carrier with approx 200000 but after there will not be much hike even you are outstanding employee until you get promoted.

Dislikes

Package:Initially not bad but not satisfactory hike later
Rating: Not on the basis of your contribution to the team almost on the basis of your seniority and how favorite to your manager.
Promotions: Not transparent always on the basis of seniority not on the basis of talent and capability.
Over payment: Some times paid promptly but some times asked for charity from employee to work for free.
Leaves: You will be having plenty of holidays,privilege and emergency leaves but availability or will be approved depend upon the manager,optional manager and team member unity.Again seniority,bucketing,licking manager's toe will work here. If your optional manager and mangers are asshole Oops sorry to use "THE" word you will not get even a peaceful emergency leave
HR team: Treats every employee equally, Immediate implementation, very friendly and helpful.
Cab facility: Too bad but no option for the people who stay far.One good thing is you will be get reimbursed if you opt out this facilities.

Work

Neither too adventures nor boring but you can enjoy on bay while working with your team mates if your team manger is friendly.
Nothing expect form company to organise

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Working Days

Monday to Friday

Job Travel

I have to travel within country

Work Timings

12:30 PM to 9:30 PM (strict)

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470 views

470 views


Excellent
Good
Poor
Excellent
Excellent
Good
Excellent

Likes

When i was working with them they were known as ventura india.
They hav a very clear growth process known as team developement program which commences after an employee completes 18 months depending on their monthly rating. It is a 6 month program which covers training in all aspects that would be essential to be a successful leader.
This is one thing which made a difference in my life and I owe ventura alot as i knew things even before getting into the role.( not sure if this still exists post the merger with capita)

Dislikes

I will not say dislike but yes they can improve on pay scale. They should adjust the increments as per the market standards as alot of new employees earn more than the leaders.

Work

Exciting...the floor is very active with loads of things ...engagement activities are given eqaul priority keeping the energy level high...very competitive enviornment.

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Job Travel

I have to travel international travel

Work Timings

strict

Facilities

Free transport

Gymnasium

Cafeteria

Team outings

+3 More

Soft skill training

Health insurance

Job training

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366 views

366 views


Excellent
Excellent
Average
Excellent
Good
Average
Excellent

Likes

Work culture is very good once u join you will never feel like living it the only thing don’t join in support as you will get responsibilities but no growth as such you will learns so many things here. I told you never feel leaving Capita as support staff enjoy their work hence no growth..

Dislikes

Nothing dislike it’s great company to work due to opportunities you get and good company if anyone wants to learn...company ethics are very good so as displin it’s getting in good shape by establishing good policies and procedures... if anyone looking for companesation then it’s a Average company ...

Work

If you have interests learning new things Capita will always give you opportunities, you will have good work load and hence don’t feel boring at all..

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Working Days

Monday to Friday

Job Travel

I have to travel within city, within country.

Work Timings

flexible

Facilities

Free transport

Gymnasium

Cafeteria

Team outings

+3 More

Soft skill training

Health insurance

Job training

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193 views

193 views


Average
Poor
Poor
Average
Average
Poor
Poor

Likes

I feel people are very diplomatic. Not much helpful. No human respect. Seniors are dominating, managers also diplomatic.
I am working as i need job, there are lot's of family responsibilities, financial needs. People like us there is no choice if we will go anywhere else there also same circumstances, Might some different issues. No more expectations from company, So no complaints no worries. Just Continue till get better earning source.

Dislikes

Work environment.

Work

Worked for RAT process for system migration.
Current profile is Senior Insurance Executive.
Working with BM Claims team. Process General Insurance Claims.

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

6:30 AM to 3:30 PM (flexible)

Facilities

Job training

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238 views

238 views


Terrible
Poor
Terrible
Terrible
Terrible
Terrible
Terrible

Likes

Only one thing that this company gives Saturday, Sunday off. But sometimes u have to work on weekends also.

Dislikes

The internal politics, careless management/managers, No Recognition of good work, playing favorite, opps are careless and unskilled to focus on their won allocated team, back staving, no appreciation for good work and help to grow in the organization. Except all the salary package is worse than worst. Your salary package will be decided depending on the last take home, prior experience doesn't matter at all.
Worst Company for experienced and for frasher.

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

6:30 AM to 1:30 AM (strict)

Facilities

Free transport

Job training

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365 views

365 views


Terrible
Terrible
Terrible
Terrible
Terrible
Terrible
Terrible

Likes

Overall Capita is a horrible company to work with..they promised you something else in the job description and reality is completely the opposite of it..too much politics those who work from hours and hours and do all the hard work gets nothing and on the other day people who don't do anything taking breaks all day long and showing their status as available on system unethically against the infosec policy are getting a chance to go to UK for 1 year or more.. pathetic compan..worst experience in professional Carrier...Nothing good can come in your career growth while working there

Dislikes

Dislike everything about this company...

Work

Worst professional experience in my 6 years of job carrier

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Working Days

Monday to Friday

Work Timings

1:30 PM to 10:30 PM (strict)

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144 views

144 views


Excellent
Terrible
Terrible
Poor
Terrible
Terrible
Terrible

Likes

The Company is open to Innovation and readily adopts latest Technology.
Team mates were good.
No Career Growth if you work with Capita India, Mumbai.
Trainers try their best to make the environment good.

Dislikes

The managers always poke their nose in other people's Work.
They only favor their Team mates.
you can get a leave only if you're very ill or dead.
Even a single mistake can cause you to lose all your hard earned incentives.
Change the target at the month end and ask the employees to achieve it.

Not a great place to work for.

Work

Boring. Frustrating.

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Working Days

Rotational Shift

Job Travel

I do not have to travel. It's a desk job.

Work Timings

6:30 PM to 3:30 AM (strict)

Facilities

Gymnasium

Cafeteria

Soft skill training

Health insurance

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394 views

394 views


Average
Average
Good
Average
Good
Poor
Average

Likes

Training, job security, innovation, work environment, travel, parties

Dislikes

No Career growth, yearly salary increament very low approx 1000rs a month, I would its not Capita who play politics its management in the process I work for is full of politics. Capita is best at its place, its people who built company

Work

I’ve been trained on many LOBs, currently working as a customer service senior executive.. there is no difference between new joiners who has became now senior executive after a yr n me. We are both standing at same level.

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Working Days

Rotational Shift

Job Travel

I do not have to travel. It's a desk job.

Work Timings

flexible

Facilities

Free transport

Childcare

Gymnasium

Cafeteria

+5 More

Free food

Team outings

Education assistance

Health insurance

Job training

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188 views

188 views


Poor
Good
Average
Poor
Good
Poor
Terrible

Likes

The only thing that I like about Capita is it's open door policy and the chilled out environment.

Dislikes

There are a lot of things to dislike about Capita. There is favouritism, nepotism, non transparency. People who try to make things work are often not heard (at least happens with me). It is not employee centric and rather very client oriented. There is often no clarity of why we are assigned some things.

Work

Redundant reports, repetitive work, non-challenging. The only reason I'm not leaving is because of the paycheck. But otherwise.. Its quite straining to someone to who wants to learn.

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

flexible

Facilities

Free transport

Gymnasium

Cafeteria

Team outings

+3 More

Soft skill training

Health insurance

Job training

Show Less

245 views

245 views


Good
Good
Good
Good
Average
Good
Good

Likes

The company ready to adopt latest technology and at the same time good support from the operations team.capita was the place where I have learnt and executed my skill.Good working environment,had good time.

Dislikes

Job security

Work

When ever I start talking about work in capita i feel proud to say it, because i gave my 100 percent at work part.there were challenges in every day operation still I have enjoyed the work and whole my team. And I have recognised too.so, it was my passion

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Working Days

Alternate Saturday Off

Job Travel

I have to travel within city

Work Timings

flexible

Facilities

Work as a team

Show Less

231 views

231 views


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