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Chhatrapati Shivaji International Airport

3.9

based on 184 Reviews

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Chhatrapati Shivaji International Airport Customer Service Executive Reviews

Updated 22 Jan, 2025

Category Ratings

4.9

Job Security

4.9

Salary

4.9

Skill Development

4.8

Company Culture

4.7

Work-Life Balance

4.2

Promotions

4.2

Work Satisfaction

What employees say about Chhatrapati Shivaji International Airport?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

100% employees reported

Strict (8am - 8pm)

42% employees reported

No travel

57% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

5 reviews

3.0

Rated by Men

1 reviews

Chhatrapati Shivaji International Airport is rated 3.9 out of 5 stars on AmbitionBox, based on 8 company reviews.This rating reflects an average employee experience, indicating mod... Read more

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Customer Service Executive in Mumbai

Flight & Airport Operations Department

5.0

posted on 01 Apr 2020

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Day to Day Office

2w (edited)

a deputy manager

I accidentally said "Love You" at the end of my teams call with my Manager😶

My manager is a middle aged women in her mid 30s, Yesterday we were having our weekly standup call and accidently while ending the call, I said, "Love you" instead of "Thank you". This forced habit of saying Love you at the end of every call has been put into me by my girlfriend and I never knew I'll end up saying this in a Work call. My manager hasn't said anything yet to me but I am scared like hell, What if she complaints to the HR tomorrow😶 Any suggestions, what should I do? Should I apologize? UPDATE: we talked after 2-3 days and she was very chill about it, we even laughed over it a bit and everything seems fine now. Though she has asked me to meet after office for a cup of coffee today, let’s see what happens🤞

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HQ - Mumbai, Maharashtra, India

Real Estate

1k-5k Employees (India)

Public

Architecture & Interior Design

People also ask about Chhatrapati Shivaji International Airport's Customer Service Executives

Is Chhatrapati Shivaji International Airport a good place to work for Customer Service Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.9 out of 5 from over 8 employee reviews, it's clear that most customer service executives have a positive experience working at Chhatrapati Shivaji International Airport. Job Security holds the highest rating at 4.9, while career growth is rated the lowest amongst all factors at 4.2.

Does Chhatrapati Shivaji International Airport pay their Customer Service Executives well?

According to AmbitionBox reviews, Chhatrapati Shivaji International Airport customer service executives rate their salary and benefits at 4.9 out of 5, based on 8 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Chhatrapati Shivaji International Airport is generally seen as a place that values and rewards its workforce fairly. You can know more about Chhatrapati Shivaji International Airport's customer service executives salaries here

How is the work culture at Chhatrapati Shivaji International Airport for Customer Service Executives?

Work culture at Chhatrapati Shivaji International Airport for customer service executives is rated 4.8 out of 5 by 8 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Chhatrapati Shivaji International Airport.

How is the job security at Chhatrapati Shivaji International Airport for Customer Service Executives?

Based on 8 reviews on AmbitionBox, Chhatrapati Shivaji International Airport's customer service executives rate job security at 4.9 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Chhatrapati Shivaji International Airport, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

Chhatrapati Shivaji International Airport Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Chhatrapati Shivaji International Airport reviews submitted by Chhatrapati Shivaji International Airport employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Chhatrapati Shivaji Internatio...