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Cogent

3.3

based on 185 Reviews

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Cogent Reviews

Updated 7 Jul, 2025

Overall Rating

3.3/5

based on 185 reviews

11% below industry's average

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Category Ratings

3.2

Job Security

3.2

Work-Life Balance

3.2

Skill Development

3.1

Company Culture

3.1

Work Satisfaction

3.0

Salary

2.8

Promotions

What employees say about Cogent?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

85% employees reported

Rotational Shift

50% employees reported

Flexible timing

47% employees reported

No travel

61% employees reported

View more detailed insights

Gender based rating

3.3

Rated by Women

85 reviews

3.3

Rated by Men

85 reviews

Cogent is rated 3.3 out of 5 stars on AmbitionBox, based on 185 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the ... Read more

Detailed Cogent Employee Reviews

Noida sector 62 in Noida

Full Time

Voice / Blended Department

1.0

updated on 02 Nov 2024

Likes

This company management is very worst and on the name of employees benefit he provide PL means paid leave it is not answering actually paid leaves because managers always decline leave that's why you can't used your leave and when you give resign company minus all PL and not give salary also. There is totally fraud.

Dislikes

It's a worst company I give 2 years to this company and in the result zero. On weef off management wants working always if you denied then.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

BPO as telecaller in Meerut

Full Time

Voice / Blended Department

4.0

updated on 12 Oct 2024

Likes

The best thing I liked about the company was that all the seniors were very supportive and specially my TL Uwais Khan and my manager Harish Bhati and I think this is very important to have a good working atmosphere ☺️

Dislikes

There is a big issue of holidays And the salary is also very low, they have stopped paying the ot fee as well

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

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Top Mentions in Cogent Reviews

Salary (27)

Senior Management (17)

185 reviews found

Sort By: Popular

Customer Service in Noida

Full Time

Customer Success Department

5.0

updated on 23 Mar 2025

Likes

Work culture with employee is very good... There are present all familear behaviour.

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves International Travel.

Telecaller in Mangaluru

Full Time

Product Management - Other Department

2.0

updated on 14 Feb 2025

Likes

Noo

Dislikes

Fully pressure their treating like a tissue paper

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Cogent Interview Questions

A Virtual Customer Service was asked Q. What are the benefits of social media?

Read all Virtual Customer Service quest...

A Customer Service Executive was asked Q. Choose a topic and speak about it for two minutes.

Read all Customer Service Executive que...

Get interview-ready with top interview questions & answers

A Customer Service Associate was asked Q. What do you know about this customer care process?

Read all Customer Service Associate que...

A Node JS Developer was asked 6mo agoQ. What is callback hell?

Read all Node JS Developer questions

View all

CSR Executive in Noida

Full Time

Operations Support Department

2.0

updated on 17 Mar 2025

Likes

There is nothing is about liking

Dislikes

There management

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Latest Cogent Employee Reviews

View All

Cce Associate in Noida, Uttar Pradesh

HR Operations

1.0

• updated on 07 Jul 2025

Dislikes:

Work load, senior misbehaveier, no one supporting person here.

Team Lead in Meerut

Business Process Quality

4.0

• updated on 31 May 2025

Likes:

Always treated like a hard worker and appreciated for the same

Dislikes:

Need to develop data related things to make data easily and prese...

Executive Assistant in Mumbai

Voice / Blended

4.0

• updated on 26 May 2025

Likes:

It's ok but Noida operating

Dislikes:

It's NOIDA operating

Read Cogent Reviews based on designations

You are reading trusted reviews. Keep reading to find out more about Cogent.

Customer Support Executive in Bangalore / Bengaluru

Full Time

Non Voice Department

3.0

updated on 30 May 2024

Likes

because as a fresher I can improve my skills and grow my communication

Dislikes

its too late next step to process

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Noida

Full Time

Voice / Blended Department

3.0

updated on 16 Jun 2024

Likes

They arr providing good salary for premium process.

Dislikes

Leaves policy is worst, management disbalance.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

Career Growth

2w (edited)

pleasantfox

works at

Insurance Sector

Stability vs Growth

I worked in a compan... read more

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HQ - Birmingham

IT Services & Consulting

51-200 Employees (India)

Cogent Reviews by Locations

Cogent Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 185 Cogent reviews submitted by Cogent employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogent is the right company for you. 50% of employees reported the working days at Cogent as Ro...

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Cogent Salaries in India

Customer Service Associate 42 salaries	Unlock ₹1.4 L/yr - ₹3.6 L/yr
Customer Care Executive 40 salaries	Unlock ₹1.5 L/yr - ₹4.1 L/yr
Customer Service Executive 40 salaries	Unlock ₹1.3 L/yr - ₹4 L/yr
Customer Support Executive 30 salaries	Unlock ₹1.5 L/yr - ₹3.5 L/yr
C.S.A 28 salaries	Unlock ₹1.4 L/yr - ₹3 L/yr