Cogoport Customer Success Manager Reviews

Likes

Ownership, Young minds to work with

Dislikes

Extremely Unorganised, Policies, SOP changes every second day. Whether to service client or understand company changes. incentives delayed for several months and then when u leave the company u are not eligible for it

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Fast paced environment, good growth opportunities

Dislikes

No job security

Likes

Experiencing and learning newer things every day. Dealing with customers and handling their queries and offering them satisfactory service experience is what I do daily. It’s an opportunity that has carved the best out of me. I thank my superiors and management for supporting me.

Dislikes

Yet, till date, everything is in place and well streamlined. Nothing to mention as cons.

Likes

Being Customer Success Manager, I set up engagement strategies with clients. I am gaining quality work exposure. My job is challenging but I love doing it. Many a times, I am too learning many new stuffs. So, I never consider that I know everything. It’s a good company if you want to experience some good opportunities and work exposure.

Dislikes

No cons at all. They are clear.

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

The only good thing about cogoport is that the average age group of employees is 25, young people.

Dislikes

1) Favourism, politics and they really do not understand whom to give leadership roles 2) Leaders/managers do not possess the main thing, common sense, but still they are managers because they all belong to same city 3) Without proper investigation, they strictly follow hire and fire policy if you do not perform in 1-2 months, theywill terminate you 4) The main thing is they do not know whom to hire and whom to assign managerial positions Strongly suggest not to join this company...Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Good ambience with great people around, great

Dislikes

job security

Work Details

Fun to work if you are serious

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Being a customer success manager is both a responsibility and a challenging position. It provides an opportunity to interact and deal with various types of customers. Their requirements are different, so the challenges also vary.

Dislikes

I would say that there is nothing specific that requires attention.

Likes

The organization has got lots on offers for its employees. - Flexible work timing - Freedom - Health insurance And more...

Dislikes

There is nothing to complain about