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Concentrix Corporation

3.7

based on 28k Reviews

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Concentrix Corporation Senior Customer Service Executive Reviews

Updated 4 May, 2025

Category Ratings

4.0

Job Security

3.4

Company Culture

3.4

Work-Life Balance

3.3

Salary

3.2

Skill Development

3.2

Work Satisfaction

2.8

Promotions

What employees say about Concentrix Corporation?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

86% employees reported

Rotational Shift

67% employees reported

Flexible timing

67% employees reported

No travel

71% employees reported

View more detailed insights

Gender based rating

3.5

Rated by Women

76 reviews

3.7

Rated by Men

167 reviews

Concentrix Corporation is rated 3.7 out of 5 stars on AmbitionBox, based on 253 company reviews.This rating reflects an average employee experience, indicating moderate satisfactio... Read more

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Top Mentions in Concentrix Corporation Senior Customer Service Executive Reviews

253 reviews found

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Senior Customer Service Executive in Pune

Full Time

Voice / Blended Department

5.0

posted on 23 Apr 2025

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about Concentrix Corporation

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interestingdragon

ex -

Stellar Innovations

Need Help Understanding AMCAT Test at Concentrix.....

Hi everyone, I'm preparing for the AMCAT test for a role at Concentrix and would really appreciate some guidance. I have a few questions: 1. What is the AMCAT test like at Concentrix? 2. Is it easy to handle? What level of difficulty should I expect? 3. What type of questions are usually asked – are they more related to aptitude, communication, domain-specific knowledge, or something else? 4. How should I prepare or approach answering the questions – especially if there’s a written part like an essay? Any tips, shared experiences, or resources would be really helpful. Thanks in advance!

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Senior Customer Service Executive in Vadodara

Full Time

Social & Public Service Department

5.0

posted on 08 Mar 2025

Likes

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

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#4 Best Mega Company - 2021

HQ - Fremont, California, United States (USA)

BPO

50k-1 Lakh Employees (India)

People also ask about Concentrix Corporation's Senior Customer Service Executives

Is Concentrix Corporation a good place to work for Senior Customer Service Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 253 employee reviews, it's clear that most senior customer service executives have an average experience working at Concentrix Corporation. Job Security holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about job security and career growth on AmbitionBox.

Does Concentrix Corporation pay their Senior Customer Service Executives well?

According to AmbitionBox reviews, Concentrix Corporation senior customer service executives rate their salary and benefits at 3.3 out of 5, based on 253 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation for senior customer service executives, click here .

How is the work culture at Concentrix Corporation for Senior Customer Service Executives?

Work culture at Concentrix Corporation for senior customer service executives is rated 3.4 out of 5 by 253 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Concentrix Corporation for senior customer service executives, click here .

How is the job security at Concentrix Corporation for Senior Customer Service Executives?

Based on 253 reviews on AmbitionBox, Concentrix Corporation's senior customer service executives rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Concentrix Corporation for senior customer service executives, click here .

Is work from home available to Senior Customer Service Executives at Concentrix Corporation?

According to 21 AmbitionBox reviews, Concentrix Corporation does not currently offer any work-from-home options to senior customer service executives. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

Concentrix Corporation Senior Customer Service Executive Reviews by Locations

Concentrix Corporation Reviews by Designations

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AmbitionBox has 253 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you. 67% of emp...