I just like the policies and SOPs of the company good platform for new comers but somewhere I feel that few of the managers are still have immature kind of mentality which they use for taking revenge and they do misuse of their powers of their post. Otherwise company is good and staff is awesome to work together.
What I dislike is few managers unnecessarily using their post's power for their own purpose or benefits and stop u to grow beyond in the company. And also u can't go up directly coz its kinda chain, if u break the chain, u have disobeyed or didn't follow the hierarchy and because of this u will be noticed and this behaviour of yours will already put u in 50% of doubt that only u must be wrong and rest of 50%,.... the managers completes this task to get u out of the company by giving false statement and making false reports.
Secondly you have no access to the area where you can write a complain online to the management.
Thirdly, you have no mail I'd of yours or no any other source of communication to express your problem to the Senior secretly.
Fourth, manually attendance is preferred instead of digital figure punching. Due to this they gives threat and sometimes if they forgot they mark u absent.
Fifth, no any place to check your records online like attendance, leaves, number of working days, salary slip nothing u can check there. U only get to know when the salary comes.
And then start fighting for those mistakes and at the end just because of managers mistake u will get deducted salary and it will take 3-4 months to resolve the attendance issue at last after defeating urself u have to say. Just leave it its a matter of one day.
It was interesting but long hour shift it was 12 hrs only standing job and almost u need 30 mins to get out of the premises and now it depends how far is ur home from work place. Add travelling time also. E.G 12+0.30+1 TOTAL =13-14 hrs duty for me
I think ddfs is a great environment to work on with the type of exposure one gets is highly motivating selling to customers of all class and section is always challenging i have delt with the highly prieve class to an average middle class as well so overall there is a big chance to grow within yourself one comes across with the most expensive and premium quality of liquor confectionary and perfumes and cosmetic products. Salary is also very attractive and in addition to that the incentive perks one gets is on the handsome side , trainings for development are carried out on regular intervals
The growth and development cycle is very retricted
Work was satisfying in terms of store sales operations everyday was new meeting new localities across the world is always challenging and exciting meeting the target vs acheivement was always a tough ask hence we acheived as well
Experience at delhi duty free is very bad, although i've worked at delhi duty free around 1.5 years, but due to company policy and internal politics i've left the job, even i was having leaves in my bank i've got some back pain problem as requested HR to provide approx. 10 days leave, as i've provided all of the Hospital documents, they denied to provide me leaved, then ive Requested HR Head "Mr. Siddhartha Jain" he Directly told me to give Resignation as he dont want company to be suffered from my illness (what about my contributionto company, i was selected at LUNCH WITH CEO as a star performer in the company) if you want to go for a Retail Career there are lots of more companies in the world
Partiality, Internal politics, no facilities to the employees no coffee no water
it's a nice company to work with we have a lot of brand in different categories about which we know about ,after joining duty free we have different category of products so we knows how upsale and crossale product of different overall it's a very nice working environment .
About working environment of company and worj place as we are working for travel retail and duty free is a place were we have different catefory of product in same roof .