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eClerx
based on 4.7k Reviews
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Non Voice Department
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I am working in eclerx from last 4 yrs, I have an awesome experience and I am learning a lot of things....Work culture is awesome
All is good and i love to work there, no negative feedback or dislike from my side
Aweasome experience
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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Full Time
Finance Department
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Transportation that also chargeable Nothing else that I feel like in this organisation
Very very poor management even higher level too. HR also taking side from managers and higher management. Very low pay, performance bonus only favourate employees. No policy benefit Lot's of politics this all are financial markets vartical specially for Pune
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country, Travel Within City, International Travel.
Full Time
IT Support Department
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Worst Work Environment Ever!
Worst Work Environment Ever! Working at this company was nothing short of a nightmare. The work culture is toxic, oppressive, and downright disrespectful to employees. It's almost as if you are treated like a prisoner. Employees have no rights, no voice, and are constantly pressured to conform without any support from the management. If something is wrong, do not expect help or understanding - the management's only concern is making sales, even if that means lying to customers. In fact, they openly encourage agents to device clients, with comments like, "Do the sale, even if you need to lie"...Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Investment Banking, Private Equity & VC Department
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eClerx is the best platfom for fresher for learning perspective, and they can develop their skills and knowledge related to the process.
Chargeable Cab facility, Hiring fresher directly to a managerial position, salary and perks benifit, increment very less.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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For freshers it's an amazing platform to learn. You will learn subject perfectly. Just get the job and learn the subject and there Will be one year bond for everyone. You will get joining bonus too
There is nothing much to dislike but if there is EMEA shift it will be better. It's a completely NAM shift. Atleast rotational shift makes comfortable. There is no rotational shift. This is the only drawback.
Work days: Monday to Friday (Strict Timings)
Full Time
Non Voice Department
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Perk and benefits provided by the Company is good.
The company culture has disappointed me a lot.there is many thing's are not good like work environment,bad behavior of seniors. bad behavior - they don't have manner to how talk with us,using abusing language.they don't think how behave should be in professionalism. Work culture - the work culture is very terrible.Seniors rudely pressurize and they don't give you even your break also 9 hours shift they extend your shift to 2 hours more without giving overtime....Read More
Full Time
Finance Department
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Bonus - Bus is paid in 3 different times like pct & Apr also separately we receive a company profit share as bonus as well in June
Environment is not good Managers also not supportive
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Software Development Department
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Colleagues are helping.
Company gives nothing to employees no perks no diwali bonus, they don't appreciate and motivate the employee for good work, poor management, No work life balance managers ask to extend shifts without getting any extra pay and they will call you anytime
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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This review is not for whole eClerx. It is only for specific process and the sr. managers. How worst they treat to all employees. Still the CEO not taking action.
Don't understand how Sr. managers apgms allowed to handle process remotely and treat apms and employees like hell. How they can judge someone remotely and blame all negative part of the process on new joiners. Then through out the APMs who are backbone of any process. No job security. They plan to take new lead in the process, blameall negative things on him and final through him after one year, the cycle continues....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Back Office Department
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You can upgrade yourself to take eclerx learner. They upgrade course according marketing standards.
You can't easily get growth, until and unless you don't get offer for other company. Otherwise you will same position till decades. Company never see you dedication and hard work towards company.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Banking Operations Department
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It's only good for freshers And externally hired employees
Internal promotion is worst I can say. In eClerx I get a feeling of rich are becoming more rich and poor are becoming more poor. The pay difference between internal promotion and external hiring or MBA students is way too huge for the same designation. Senior Analyst Makes more then Associate Process Manager. Associate Process Manager makes more then Process Manager. Process Manager makes more then Senior Process Manager. How does it feels like when who reports to you makes more then you LOL. Internal politics, favouritism....Read More
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
After Sales Service & Repair Department
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I like the work culture and people are always ready to help you.
Office location is far for me so traveling is what I don’t like yes they provide cab services but the application doesn’t work for many users like myself provide laptops but not allowed to work from home.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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Nothing!
Rigid in terms of flexibility, Poor Hiring Standards, Excess Red Tapism, Evident and unnecessary politics and bias at the work place, Working for Foreign accounts and the entire training is in Hindi, incompetent Trainers, affairs....Awfully Workplace, wouldn't recommended to anyone!
Work timings: Strict Timings
Work related travel: This job involves Travel Within City, Travel Within Country.
Full Time
Investment Banking, Private Equity & VC Department
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Very poor company
Lack of peers and management support, unclear expectation at the time of joining and afterwards. No support to sustain in the role. High politics. Not a healthy environment to work. One advice, if you are a person who know how to mold words, things and manipulative then join else avoid it. Otherwise this will cost your career.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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Good company to start your career.
Worst work culture As well senior management is uncooperative and in supportive and nowadays as they hire people on contractual baisis for cost cutting and force them to work as they want. And the regular hiring basis makes insecure environment.
Work days: Monday to Friday (Strict Timings)
Full Time
After Sales Service & Repair Department
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The environment in eclerx is overall great. I joined the company as fresher and I was really afraid of the things but later on I found every person very supportive let it be HR, or Trainer or the manager everyone treated me well.
I did not dislike anything about the company.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Full Time
Banking Operations Department
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Fake promises of Apgm and PGM. They conduct interviews for promotions that too fools of highest management people take them and fail then . PGMs are just good for nothing . They use chat gpt only in office .
All unskilled thrown out people working as PGM and Associate Principal
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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I had joined here as a fresher and this company is really very good to start your professional journey. You get to learn many things.
Some of the managers here are bias. And the salary growth is not good. Speed of promotions is very low.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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Few Management people appointed are worst and human resource person are also not genuine in decision making. Few Management People involve Dinesh Pangera the SPM of the one of the project, he brainwash and ask junior employee to complain and disrespect the direct manager so Manager will not get promotion and reach his level and also play very dirty politics by bringing all personal issue.
All employees who are going to join Dinesh Pangare as a SPM team kindly think twice and ensure you do not get trap as he is the person who has made people down in there carreer and always blame other for there downfall. Like Client, other senior management people and Company at large but real fact is he and only he is the worst and making other down in there carreer.
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Finance Department
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There is nothing to say good about Eclerx. Because of process management and hr
Manager and management is total demotivated for there process and also they r not supporting and taking any steps to improve work they r taking steps about how to decrease moral of employees and also not properly explain update. Hr also not supporting to employees. HR is always taking manager side not able to understand both side.
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Other Department
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Nothing except canteen
Toxicity starts from their HR and imagine how toxic their department would be. Divy Bagla HR is a Toxic HR there. She is arrogant and poor attitude female. Stay away!!!
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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