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Engaged Employer

Etech Global Services

3.9

based on 361 Reviews

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Etech Global Services Reviews

Updated 13 Jun, 2025

Category Ratings

3.8

Company Culture

3.8

Job Security

3.7

Work-Life Balance

3.5

Salary

3.5

Skill Development

3.5

Work Satisfaction

3.0

Promotions

What employees say about Etech Global Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

68% employees reported

Monday to Friday

51% employees reported

Flexible timing

64% employees reported

No travel

83% employees reported

View more detailed insights

Gender based rating

4.0

Rated by Women

95 reviews

3.8

Rated by Men

247 reviews

Etech Global Services is rated 3.9 out of 5 stars on AmbitionBox, based on 361 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction... Read more

Detailed Etech Global Services Employee Reviews

Analyst in Gandhinagar

Full Time

Accounting & Taxation Department

1.0

updated on 16 Apr 2025

Likes

Masterclass in Office Politics: Etech Gandhinagar is practically an Ivy League institution for learning how to navigate cliques, backstabbing, and whispering campaigns. You’ll emerge with a PhD in dodging drama—or not, because it’s inescapable. Favoritism as an Art Form: The management has perfected the craft of playing favorites. If you’re not in the inner circle (or haven’t mastered the art of flattery), enjoy watching less-qualified colleagues soar to promotions you’ll never sniff. Night Shifts Galore: Love the vampire lifestyle? Etech’s unpredictable, often mandatory night shifts will ensure you never see daylight again. Bonus points: they’ll promise daytime schedules and then laugh as you clock in at 2 AM. Transport Allowance (Sometimes): When they’re not deducting random amounts from your paycheck for mysterious reasons, they might toss in a transport allowance. It’s like winning a lottery you didn’t enter!...Read More

Dislikes

PIP: The Corporate Hunger Games: Etech’s Performance Improvement Plan is less about improvement and more about marking you for elimination. No reason needed—just a whim from a manager who didn’t like your face that day. May the odds be never in your favor. Job Security? What’s That?: Once they’ve squeezed every ounce of work out of you, prepare for the grand exit. Etech has a knack for kicking employees to the curb the moment they’re deemed “surplus.” It’s like being dumped via text after years of loyalty. Transparency is a Myth: Promotions? Appraisals? Clear criteria? Ha! Expect decisions to be made in smoky backrooms (metaphorically, of course) with zero explanation. If you’re not a mind reader, tough luck. Work-Life Balance? LOL: Etech believes holidays are for the weak. Expect calls during your “time off” and workloads that make burnout feel like a personality trait. Work-life balance is just a buzzword they toss around in HR emails. Advice: Run, Don’t Walk: If you value your sanity, self-respect, or career growth, steer clear of Etech Gandhinagar. This place is a black hole of favoritism, politics, and arbitrary firings. Save yourself the therapy bills and apply literally anywhere else. In conclusion, Etech Global Services Gandhinagar is the gift that keeps on giving—stress, disillusionment, and a resume gap you’ll have to explain later. Join if you love chaos and have a fetish for unfair treatment. Otherwise, swipe left on this corporate dumpster fire....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employer's Response

Thanks for taking the time to submit your thoughts. We appreciate everything you did for us to make Etech a great place to work! Related to your feedback, we request you to reach out to HR Team.

Customer Service Executive in Gandhinagar

Full Time

Voice / Blended Department

1.0

updated on 30 Aug 2024

Likes

Minus zero

Dislikes

I had applied on LinkedIn for customer support.HR saw my resume and scheduled virtual interview since I am from jaipur. Interview couldn't be conducted over the phone so she told me to arrange a laptop. Then I went to ajmer only for their interview. Two days I had been there.Always waiting for their calls. I had manage everything bytheir timings. I had cleared all the rounds and in the end she told me we are gonna put you in sales profile though I didn't have any sales experience so in the final round manager had asked about the sales I only answered what I can. And they had rejected me saying you are not fit for this role. So the conclusion is I already was not fit for this role. Why they had conducted 3 interview? They should have known earlier that I'm not a good fit for sales or how I can be I don't have experience in sales. So this is the worst company and also waste of time for interview. They will take your grammar test, typing test, listening test, sentence formation test,excel test,screening and then manager round. They had wasted my time as well as my money. If they knew I would not be a perfect fit why they had taken so many useless interview. Ridiculous. I will post this everywhere so no one gonna have trouble....Read More

Employer's Response

We are sorry to hear this, Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first.

View all detailed Etech Global Services employee reviews

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Explore Reviews by Department

View All

Customer Success, Service & Operations

3.8

• 103 reviews

Engineering - Software & QA

3.8

• 32 reviews

Data Science & Analytics

4.2

• 27 reviews

Quality Assurance

4.3

• 18 reviews

Top Mentions in Etech Global Services Reviews

Work Culture (56)

Salary (52)

Work Environment (43)

Senior Management (42)

Work Life Balance (42)

Appraisal (27)

361 reviews found

Sort By: Popular

Business Analyst in Vadodara

Full Time

Customer Success Department

1.0

updated on 01 Feb 2025

Likes

H in HR stands for HORRIBLE. management is poor, politics and internal employees been promoted to different domains even though they started working as BPO and now they are working as engineers lol. Poor quality of HR, colleagues and what not. They are just BPO service and contractors for company name medallia, their hiring process, people involved are either old skool or amateurs. HR especially is discouraging, demotivating and uses tactics for what not. Unclear communication, bad HR management especially Ms Veena Bharadwaj and their team which i personally experienced. No human treatment, just trying to do all tactics possible to demotivate, discourage and humiliate candidates. Mostly people from poor background, non technical knowledge does this so if you are fresher, use this company. If you experienced and professional already working, think again....Read More

Dislikes

Management is very bad, quality of employees are below par and too much internal policitics. Old school management with non sense of understanding how to deal and talk to people.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employer's Response

Thanks for taking the time to submit your thoughts. We appreciate everything you did for us to make Etech a great place to work! Related to your feedback, we request you to reach out to HR Team.

QA Engineer in Vadodara (working remotely)

Full Time

Quality Assurance and Testing Department

1.0

updated on 30 Jan 2025

Likes

Just company provides Work from Home Policy.

Dislikes

Too much Politics by Senior person, Team Lead and Project Manager. They are not doing any work and they are forcing to us for doing work on Weekend as well as working days. there contributions are 0. there was no any team work policy.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer's Response

Thanks for taking the time to submit your thoughts. We appreciate everything you did for us to make Etech a great place to work! Related to your feedback, we request you to reach out to HR Team.

Growth Marketing Manager in Vadodara

Full Time

Marketing Department

5.0

updated on 23 Dec 2024

Likes

- Amazing culture. - Best leaders and leadership development training to create a strong future bench. - Etech invests in you by supporting you in upskilling through training. - Tuition-Free Reimbursement - Amazing infrastructure

Dislikes

- If you have a negative attitude, Etech is not the place for you.

Work Details

Work policy: Whenever required

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country, International Travel.

Employer's Response

Thanks for taking the time to submit your thoughts. We appreciate everything you did for us to make Etech a great place to work!

Etech Global Services Interview Questions

A Business Analyst was asked 9mo agoQ. In HTML, what is the difference between 'display: none' and 'visibility: hidden'...read more

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A Customer Service Representative was asked Q. How do you handle customers via chat?

Read all Customer Service Representativ...

Get interview-ready with top interview questions & answers

An Online Chat Representative was asked Q. How would you sell a bouquet to a customer via online chat?

Read all Online Chat Representative que...

A Fraud Analyst was asked 10mo agoQ. What is the difference between fraud and a scam?

Read all Fraud Analyst questions

An Office Assistant was asked 4mo agoQ. What do you do?

Read all Office Assistant questions

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Operations Executive in Vadodara

Full Time

Operations Department

3.0

updated on 15 Oct 2024

Likes

As a fresher, one can start with this ETech BPO, but its not for those who are highly qualified and looking for growth. You can work to get corporate experience. I liked their pick n drop service. They provide good competitive salary to fresh college graduates.

Dislikes

Internal politics are actually killing there brand image. Religious remarks from managers. Under qualified people are sitting on higher position. No promotions and increments after 1 year. If you know how to make your bosses happy then you may get promotions. They can fire you anytime without any warnings. No job security at all. Nowork life balance. I had to leave this company only because of their illiterate management. Companies are not bad, but it's people make it worse. Not every senior manager is bad. There are few good old people who are very supporting. But you need to make good bond and connect with them....Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer's Response

We are sorry to hear this, Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first.

Latest Etech Global Services Employee Reviews

View All

Customer Experience Specialist in Gandhinagar

Administration

3.0

• updated on 13 Jun 2025

Likes:

That they give opportunities to fresh with good starting package Cab facilities

Dislikes:

NIFT shift with rotation No schedule your health will decline af...

Senior Business Analyst in Jamshedpur

IT Consulting

5.0

• updated on 04 Jun 2025

Likes:

Everyone is very friendly

Dislikes:

Nothing

Customer Experience Specialist in Ahmedabad

Operations

4.0

• updated on 28 May 2025

Likes:

It is heaven for fresher and who do not have experience in sales they can learn and earn in good amount.

Dislikes:

Incentive structure was quite fraudulent.

Client Support Executive in Vadodara

Operations

3.0

• updated on 28 May 2025

Likes:

1. We can only communicate in English and no regional languages allowed. 2. On time salary.

Dislikes:

1. No work life balance 2. Zero activities for employees, no fun...

Manager - CRM in Ahmedabad

Full Time

Operations Department

1.0

updated on 03 Aug 2024

Likes

There's nothing to like about it.. worst management, full of double standards

Dislikes

There is nothing to like about etech... They don't give you appraisal.. even if you are falling for full 11percent slab, i was told that you will not get full 11 pct and only 4 pct increment will be given . Worst management.

Work Details

Work days: Rotational Shift (Strict Timings)

Employer's Response

Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first. We appreciate everything you do for us to make Etech a great place to work!

Read Etech Global Services Reviews based on designations

Team Lead in Gandhinagar

Full Time

Operations Department

5.0

updated on 22 Jul 2024

Likes

It is the best place to start career. Here you will learn a lot. Leaders here help you mould into the best of you. If you have determination and right attitude/behaviour, growth is definitely possible. They provide cab facility which is one of the best benefits for employees in night shift. It is a complete safe place to work. They take care of security of the process/project and company very seriously....Read More

Dislikes

Judgement can be there based which not everyone will like. Politics is there but where is it not? Can't think of much reasons to dislike, that is why people stay here for long.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer's Response

Thanks for taking the time to submit your thoughts. We are glad that you sensed some great positive while you work with us. Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first. We appreciate everything you do for us to make Etech a great place to work!

Senior Business Analyst in Gandhinagar

Full Time

Operations Department

3.0

updated on 29 May 2024

Likes

Management are supportive most of the times. Flexibility of working from home or office. Nice offices.

Dislikes

No regular increments. Lack of clarity on growth path. Employees are not heard properly and decisions are taken without considering general sentiment of the employees.

Work Details

Work policy: Flexible

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer's Response

You are reading trusted reviews. Keep reading to find out more about Etech Global Services.

Assistant Team Leader in Ahmedabad

Full Time

Operations Department

5.0

updated on 30 Mar 2025

Likes

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer experience Specialist in Vadodara

Full Time

Customer Success, Service & Operations - Other Department

3.0

updated on 02 Mar 2025

Likes

Salary

Dislikes

Job security and no support from management team

Employer's Response

Thanks for taking the time to submit your thoughts. We appreciate everything you did for us to make Etech a great place to work! Related to your feedback, we request you to reach out to HR Team.

Customer experience Specialist in Vadodara

Full Time

Voice / Blended Department

5.0

updated on 02 Mar 2025

Likes

People and Management.

Dislikes

Nothing as of now!

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employer's Response

Thanks for taking the time to submit your thoughts. We appreciate everything you did for us to make Etech a great place to work!

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Jobs at Etech Global Services

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Product Support Analyst (2-6 yrs)

2 - 6 Yrs

Not Disclosed

Etech - Online Chat Support Role (1-6 yrs)

1 - 6 Yrs

Not Disclosed

UI/UX Designer - Figma/Sketch (3-5 yrs)

3 - 5 Yrs

Not Disclosed

HQ - Nacogdoches, Texas, United States (USA)

BPO

1k-5k Employees (India)

People also ask about Etech Global Services

Is Etech Global Services a good place to work for?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 361 employee reviews, it's clear that most employees have an average experience working at Etech Global Services. Company culture holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about company culture and career growth on AmbitionBox.

How does Etech Global Services’s employee rating compare to the industry average?

Etech Global Services’s employee rating of 3.9 out of 5 exceeds the industry average of 3.6 out of 5 for companies within the BPO sector. This rating reflects that Etech Global Services generally provides a better employee experience compared to many of its industry peers, indicating stronger overall satisfaction among its workforce.

Does Etech Global Services pay their employees well?

According to AmbitionBox reviews, Etech Global Services employees rate their salary and benefits at 3.5 out of 5, based on 361 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Etech Global Services salaries here and to read reviews specifically about salary and benefits at Etech Global Services, click here .

How is the work culture at Etech Global Services?

Work culture at Etech Global Services is rated 3.8 out of 5 by 361 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Etech Global Services, click here .

How is the job security at Etech Global Services?

Based on 361 reviews on AmbitionBox, Etech Global Services employees rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Etech Global Services. To read reviews about job security at Etech Global Services, click here .

Is work from home available at Etech Global Services?

According to AmbitionBox, 19% of Etech Global Services employees work from home permanently, 68% work from the office, and 13% follow a hybrid model, based on 37 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

How do I get a job at Etech Global Services?

To get a job at Etech Global Services, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Etech Global Services interview questions and practice your responses to prepare thoroughly.

Etech Global Services Reviews by Locations

Etech Global Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 361 Etech Global Services reviews submitted by Etech Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Etech Global Services is the right company for you. 51% of employ...

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Etech Global Services Salaries in India

Customer experience Specialist 154 salaries	Unlock ₹2.5 L/yr - ₹4.8 L/yr
Quality Analyst 120 salaries	Unlock ₹2.4 L/yr - ₹4.8 L/yr
Business Analyst 116 salaries	Unlock ₹3.7 L/yr - ₹8.9 L/yr
Senior Business Analyst 77 salaries	Unlock ₹6.5 L/yr - ₹12.1 L/yr
Online Chat Representative 59 salaries	Unlock ₹2.3 L/yr - ₹5 L/yr