Fareportal

3.2
fareportal.com
17 Years Old
New York, NY, United States
IT Services
1001-5000
Private

Reviews' Summary from 123 reviews

3.1 / 5

Salary & Benefits

3.2

Skill development

2.9

Career growth

2.9

Company culture

2.8

Work Satisfaction

2.8

Job Security

2.8

Work-Life balance

2.7

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Working Days

Office Travel

Work Timings

Strict

Flexible

Fareportal Reviews

1 - 10 of 123 ReviewsSort By: Popularity  |  Latest

Terrible
Terrible
Poor
Terrible
Terrible
Terrible
Terrible

Likes

training, work life balance

Dislikes

i was a top performer in my team name - SAG seat assignment group from 13 months continously. but my team msnager pradeep tiwari ( pseudo name- prior) he was not supporting me, not giving me single leaves on even in a week off. forcing and harrasing me to extend my shift daily for 12 hours. and forcing to do a fraud sale to generate a revenue for the process. customer has already paid for the flight ticket and seats. he forced us to call customer and sell the free seats to the customer for which customer has already paid. customer used to shout to us. i hv already paid for seats. still he harrased and forced me to do the same. and used to tell me dont tell this same to HR. after a few months he seperate me from the company. there are total 3 manager who is doing the same. prior as a pradeep tiwari, cohen as a manish shahi and Gowan as a karan suri. they dont have a good history and record with girls juniour agent there below co worker. they are doing this from a long time.

Work

exciting

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Working Days

Rotational Shift

Work Timings

5:30 PM to 6:00 AM (strict)

Facilities

Free transport

Free food

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266 views

266 views


Terrible
Terrible
Average
Terrible
Terrible
Terrible
Terrible

Likes

Only that it lets u earn abit more than the maximum u can earn anywhere outside. But the disadvantage is u never leave this company just because of that.

Dislikes

They keep on asking u to stretch for 12 hrs login instead of 9hrs. Only few people are earning because they are the only ones who get those calls where earning revenue is possible. Rest all of them are dealing with the irate passengers fighting for their refunds, baggages, seating, bla bla bla. Nd because u dont meet ur targets because of that, they ask u to stretch. No personal life remains if u dont play smart.

Work

It all depends upon ur manager. It can be interesting nd boring both. If he is wants it u can earn in lakhs if he doesnt want it. U’ll end up getting 10-15k per month only. Ofcourse if u are making money u’ll enjoy it otherwise its frustrating.

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Working Days

Rotational Shift

Job Travel

I do not have to travel. It's a desk job.

Work Timings

Facilities

Free transport

Cafeteria

Soft skill training

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41 views

41 views


Poor
Average
Average
Terrible
Poor
Terrible
Terrible

Likes

The good thing used to be average compensation and appraisal.
Work Life Balance ok.

Dislikes

Interanl Politics within teams and managers too much the Company owners and very high management is just a dust that does not know how to talk to employees.
This may be due their BPO culture ,though I was in software division but there is lot of internal politics and that starts from top level of management and HR they don't have policy to motivate and erase the internal politics .
Just kind of BPO culture.
Not a good environment to work,Location is also out of town.

Work

I worked a Software tester but Could sustain the environment and culture pressure as the management is very stupid and seems not trained at all .
Very hard for good employee to sustain .The only good thing is product based company

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Working Days

Monday to Friday

Work Timings

1:00 PM to 10:00 PM (strict)

Facilities

Free transport

Free food

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125 views

125 views


Excellent
Terrible
Excellent
Poor
Excellent
Excellent
Average

Likes

You can earn good amount of money if you work sincerely and with complete dedication because that will be noticed by the higher management. The negative part is it is very difficult to balance professional life and personal life as there will be lots of shift extended.

Dislikes

I do not like is the way the leaders and managers force agents to extend shift and to come on week offs and if you dont come as per their wish then it might hamper your performance as they might take out personal grudge in somehow routing your id with the worst calls so that you cannot perform and complete the target. Later they are the ones who will be after you again for extending hours and extra days to complete your target.

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Working Days

Rotational Shift

Job Travel

I do not have to travel. It's a desk job.

Work Timings

flexible

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36 views

36 views


Terrible
Terrible
Terrible
Terrible
Terrible
Terrible
Terrible

Likes

Wasted my time thts what i liked

Dislikes

One of the worst companies that i had ever worked , i faced a lot torture and work pressure . If you are not meeting your dollar targets , they gonne extend your shifts to six more hours and wouldtake out our souls. Above all that they would call us on duty on next working day . No one in that company would get two week offs . Sexual harassment is found to be a common practice . If you feed your team leader , assistant manager and your manager a bottle of alcohol or any sexual faovurs then your career is safe and you will be put over the right calls to get best incentives .

Work

Torture , no job security

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Working Days

All 7 days

Work Timings

flexible

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10 views

10 views


Terrible
Terrible
Terrible
Terrible
Terrible
Terrible
Terrible

Likes

Nothing, Management has some poor idealogy and not trusting thier own employees .

Dislikes

Nobody will prefer to join this company if anyone knows the work culture. Work location is not good highly risky location. Employees cannot be safe . Dislike the policies such as transport, work area, untidy restrooms. Management does not treat employees equally.

Work

There is no free hand as a people manager . Management does not trusts anyone as said before . No flexibility in learning and development. Work culture needs improvement

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Working Days

Rotational Shift

Job Travel

I have to travel within city

Work Timings

8:30 PM to 5:30 PM (strict)

Facilities

Free food

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117 views

117 views


Average
Average
Average
Terrible
Average
Average
Poor

Likes

I've never seen such bad culture within quality team in other companies.
They used to pay relevantly good earlier in quality but now they are not paying as much as they were paying in past.
Nothing to learn in quality. Every one is just behind the numbers.

Dislikes

Work culture.
Every thing is revenue driven.....Even quality department which actually be Customer Service driven.

Work

Nothing so exciting as usual work in quality.

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Working Days

Rotational Shift

Job Travel

I do not have to travel. It's a desk job.

Work Timings

6:30 PM to 3:30 AM (strict)

Facilities

Free transport

Cafeteria

Free food

Team outings

+1 More

Job training

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52 views

52 views


Poor
Poor
Average
Poor
Terrible
Terrible
Poor

Likes

Transport and meals are add on. Incentive was good

Dislikes

They used to provide good incentive but now due to management they are focusing on cost cutting which resulted in attriton. The CEO is being misled by few individuals who are actually spoiling the image of the company. They are on self centric individuals indulging in low politics. This is why this company is known as FIRE PORTAL.

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Working Days

Rotational Shift

Job Travel

I do not have to travel. It's a desk job.

Work Timings

12:00 PM to 12:00 AM (flexible)

Facilities

Free transport

Cafeteria

Free food

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105 views

105 views


Terrible
Terrible
Terrible
Terrible
Terrible
Poor
Terrible

Likes

Opportunity to grow due to lack of competition as they hire from the bottom of the table. If working for operation then have the opportunity to earn well but its not ethical.

Dislikes

Fareportal is a fairly new company. It is not employee centric. Lack policies and procedures. Lacks planning and systematic approach very unorganized.If talk about leaves they only believe in adjusting week-offs.

Work

Work at fareportal is boring and monotonous.

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Working Days

Rotational Shift

Job Travel

I do not have to travel. It's a desk job.

Work Timings

flexible

Facilities

Free transport

Show Less

43 views

43 views


Terrible
Terrible
Terrible
Terrible
Terrible
Terrible
Terrible

Likes

I am sorry to say that but i don't think like so i liked anything about this company.

Dislikes

No career growth,not a good salary package and its a management friendly company not employee nobody is their to listen your complaints and problems untill unless your are not on a high designation like Team leader manager and so..its being hard and painful for me to works for 2years with this company.

Work

Boring, nothing to learn extra apart from your work

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Working Days

Rotational Shift

Job Travel

I do not have to travel. It's a desk job.

Work Timings

4:00 PM to 1:00 AM (strict)

Facilities

Free transport

Cafeteria

Free food

Show Less

57 views

57 views


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