Customer support associate for 1.7 years in MumbaiAnonymous (Former Employee) | Operations Division Anonymous (Former Employee) | Operations division
One thing is good about firstsource is it provides Job security. It's good company for Freshers to start their career. It's also having good work environment.
The major issue I guess is compensation and benefits. I find that no scope for learning and growing with company, company does not provide personal development training and knowledge improving training.
I was in operation department its basically solving customer queries. It's totally back office Process. I used to handle four different processes.
Monday to Friday
I do not have to travel. It's a desk job.