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FirstCry Customer Service Executive Reviews

based on 14 reviews
Updated 7 Nov, 2023

Overall Rating

3.5
How AmbitionBox ratings work?

Category Ratings

4.0

Skill development

3.5

Company culture

3.5

Salary & Benefits

3.4

Work Satisfaction

3.3

Promotions/Appraisal

3.1

Job Security

2.9

Work-Life balance

14 reviews found

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People also ask about FirstCry's Customer Service Executives

How is FirstCry to work for?
FirstCry is rated 3.5 out of 5, based on 14 reviews by employees on AmbitionBox. FirstCry is known for Skill development which is rated at the top and given a rating of 4.0. However, Work-Life balance is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at FirstCry read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at FirstCry?
According to AmbitionBox ratings, FirstCry employees rate its salary and benefits as 3.5 out of 5. You can know more about FirstCry Salaries at AmbitionBox
How is the work culture at FirstCry?
Work culture is rated 3.5 at FirstCry by 14 employees. While job security is rated 3.1 and work-life balance is rated 2.9 at FirstCry. Read detailed reviews by employees of FirstCry on AmbitionBox.

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Gender Based Ratings for FirstCry Customer Service Executive

based on 11 reviews

4.0Rated by 3 Women

Rated 4.0 for Company Culture and 3.7 for Work-Life Balance

women

3.3Rated by 8 Men

Rated 4.3 for Skill Development and 3.4 for Salary & Benefits

men

Working Days for FirstCry Customer Service Executive

based on 14 reviews
Alternate Saturday off
50%
Other
33%
Monday to Saturday
17%

Work Timings for FirstCry Customer Service Executive

based on 14 reviews
Flexible timing
Strict (11am - 8pm)
Strict (12pm - 10.30pm)
36%
13%
13%
38% employees reported other strict timings

Shift Timings for FirstCry Customer Service Executive

based on 14 reviews
Day shift
100%

Business Travel for FirstCry Customer Service Executive

based on 14 reviews
No travel
55%
Within city
36%
International travel
9%
FirstCry Customer Service Executive Salary
based on 57 salaries

Average annual salary

2.4 Lakhs
₹1.4 L/yr - ₹4.2 L/yr
21% less than the average Customer Service Executive Salary in India
View more details
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
stock
Stock options
0 total responses
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