Freshworks Customer Success Manager Chennai Reviews
based on 6 reviews
Updated 8 Oct, 2024
Overall Rating
3.6
How AmbitionBox ratings work?
Category Ratings
4.1
Work-Life balance
3.8
Company culture
3.6
Job Security
3.2
Work Satisfaction
3.0
Salary & Benefits
3.0
Promotions/Appraisal
2.6
Skill development
Freshworks is rated
3.6 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Freshworks is rated
3.6 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
6 reviews found
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Popular
Customer Success Manager in
Chennai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 08 Oct 2024
Likes
Benefits such as Lunch/tea/coffee/snacks
Shuttle service
Dislikes
Unresponsive HR team
Stringent norms , no standardisation of salary based on roles
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Customer Success Manager in
Chennai
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Oct 2023
Likes
Has one of the amazing cultures. Although a lot has changed after IPO it is still good considering other organizations. Provides the freedom and flexibility
Dislikes
It is not immune to politics. Some leaders fail to recognize the right talent and hard work done in the base level rather they just see what comes into their notice
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Success Manager in
Chennai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 26 Jul 2023
Likes
Food
Dislikes
No empathy for junior employees
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Success Manager in
Chennai
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 20 Jun 2023
Likes
Opportunity to grow is high
Dislikes
None
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Success Manager in
Chennai
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 May 2022
Likes
Great work life balance and cultures
Dislikes
The imidiate line manager, the management is very good!
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Success Manager in
Chennai
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 22 Nov 2021
Likes
One of the best companies to work. Great work culture and growth opportunities.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel.
People also ask about Freshworks, Chennai Customer Success Managers
Is Freshworks, Chennai a good place to work for Customer Success Managers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 6 employee reviews, it's clear that most customer success managers have an average experience working at Freshworks, Chennai. Work-Life balance holds the highest rating at 4.1, while skill development is rated the lowest amongst all factors at 2.6. Read reviews about work-life balance and skill development on AmbitionBox.
Does Freshworks, Chennai pay their Customer Success Managers well?
According to AmbitionBox reviews, Freshworks, Chennai customer success managers rate their salary and benefits at 3.0 out of 5, based on 6 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Freshworks, Chennai's customer success managers salaries here and to read reviews specifically about salary and benefits at Freshworks, Chennai for customer success managers, click here.
How is the work culture at Freshworks, Chennai for Customer Success Managers?
Work culture at Freshworks, Chennai for customer success managers is rated 3.8 out of 5 by 6 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Freshworks, Chennai for customer success managers, click here.
How is the job security at Freshworks, Chennai for Customer Success Managers?
Based on 6 reviews on AmbitionBox, Freshworks, Chennai's customer success managers rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Freshworks, Chennai for customer success managers, click here.