Freshworks Customer Success Specialist Chennai Reviews

Likes

Freshworks is a recreation of your college days! You will have to move on after 3 or 4 years The dynamics of the company will change quarter to quarter, you should be open to change at any time, heading into a corporate company setup

Dislikes

Change in leadership Change in executing the strategy Lack of product vision One company wants to do everything and failing miserable Appraisals and heirachy does not make any difference. The salary difference is huge.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

1) Good food, Good people and supporting manager. You have a challange of picking up things on your own if you don't you will be lost, 2) Full transparency in product and processes! 3) flexible timings and leave policies

Dislikes

1) A little bit of politics and Partiality with female employees, equality factor is missing! 2) Change in processes is very frequent and disturbing 3) Salary is comparatively low, you cannot justify your work and it goes all to vein if you don't take initiatives, so why do we have management at first place ?

Work Details

Work policy: 4 days/ from office from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Team mates and comrades are really helpful and nice.

Dislikes

1. Constant changes in the process. Nothing is defined 2. Higher management is confused always about how to determine the MBO (part of variable pay) 3. Horrible management - They might look friendly from the outside but too much politics going in.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.