Upload Button Icon Add office photos
Engaged employer

i

This company page is being actively managed by Fusion BPO Services Team. If you also belong to the team, you can get access from here

Fusion BPO Services Verified Tick

Compare button icon Compare button icon Compare
3.1

based on 1.2k Reviews

HQ - Kolkata, West Bengal, United States (USA) BPO 1k-5k Employees (India) Internet
Filter reviews by

Fusion BPO Services Reviews

based on 1.2k reviews
Updated 29 Feb, 2024

Overall Rating

3.1
see rating trend

Category Ratings

3.1

Skill development

3.0

Work-Life balance

2.9

Company culture

2.8

Work Satisfaction

2.8

Salary & Benefits

2.7

Job Security

2.6

Promotions/Appraisal

Review Highlights

gift-icon
Extracts are from real reviews, without any manual intervention.

Updated 29 Feb, 2024

Likes

Overall, I had a good working experience as a fresher(7 reviews)

Work Culture is excellent and colleagues are not toxic(2 reviews)

Dislikes

I didn't receive my salary on time(7 reviews)

Some senior level authorities are doing the same(3 reviews)

More Likes and Dislikes

1.2k reviews found

Sort by: Popular
Exclusive jobs & insights for Women @ Work Mar 6-8

Similar companies

View All
Conduent Reviews
3.6
2.4k Reviews
IGT Solutions Reviews
3.4
2.2k Reviews
Foundever Reviews
3.8
1.6k Reviews
IntouchCX Reviews
3.0
1.5k Reviews
TaskUs Reviews
3.5
1.1k Reviews
TTEC India Reviews
3.8
1.1k Reviews
View more

View More

Exclusive jobs & insights for Women @ Work Mar 6-8
Exclusive jobs & insights for Women @ Work Mar 6-8

Top Fusion BPO Services Interview Questions

View All
Q1. 2- What is BPO and it's complete name? read more
Q2. Have you deal with Auditors? also with External Auditors? read more
Q3. 4.what is e commerce? read more
Q4. What is called outsoursing read more
Q5. How to develop management read more
Exclusive jobs & insights for Women @ Work Mar 6-8
Exclusive jobs & insights for Women @ Work Mar 6-8

Read Fusion BPO Services Reviews based on designations

3.0
Customer Care Executive

 (115)

3.1
Customer Service Associate

 (69)

3.1
Quality Analyst

 (50)

3.0
Customer Service Executive

 (42)

3.2
Team Lead

 (39)

Exclusive jobs & insights for Women @ Work Mar 6-8
Exclusive jobs & insights for Women @ Work Mar 6-8
Logo
You are reading trusted reviews. Keep reading to find out more about Fusion BPO Services.
Exclusive jobs & insights for Women @ Work Mar 6-8
Exclusive jobs & insights for Women @ Work Mar 6-8
Exclusive jobs & insights for Women @ Work Mar 6-8

Jobs at Fusion BPO Services

View all

Fusion BPO Services FAQs

How is Fusion BPO Services to work for?
Fusion BPO Services is rated 3.1 out of 5, based on 1.2k reviews by employees on AmbitionBox. Fusion BPO Services is known for Skill development which is rated at the top and given a rating of 3.1. However, Career growth is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at Fusion BPO Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Fusion BPO Services?
According to AmbitionBox ratings, Fusion BPO Services employees rate its salary and benefits as 2.8 out of 5. You can know more about Fusion BPO Services Salaries at AmbitionBox
How is the work culture at Fusion BPO Services?
Work culture is rated 2.9 at Fusion BPO Services by 1.2k employees. While job security is rated 2.7 and work-life balance is rated 3.0 at Fusion BPO Services. Read detailed reviews by employees of Fusion BPO Services on AmbitionBox.
Is work from home available in Fusion BPO Services?
According to AmbitionBox, 16% Fusion BPO Services employees work from home permanently, 3% work from office 3 days/week, and 2% work from office 2 days/week (based on 171 AmbitionBox reviews in last 6 months).

Tell us how to improve this page.

Work Policy at Fusion BPO Services

i
Workplace policy may vary based on Department, Designation and Location.

based on 171 reviews in last 6 months

Work from office

Work from office

57%
Hybrid

Hybrid

18%

3 days/week from office

3%

2 days/week from office

2%

Other hybrid work policies

13%

Permanent work from home

Permanent work from home

16%
Unclear

Unclear

9%

Gender Based Ratings at Fusion BPO Services

based on 1.1k verified reviews

3.3Rated by 394 Women

Rated 2.9 for Skill Development and 2.9 for Work-Life Balance

women

3.0Rated by 669 Men

Rated 2.7 for Skill Development and 2.7 for Work-Life Balance

men

Working Days at Fusion BPO Services

based on 1.2k reviews
Rotational Shift
48%
Monday to Saturday
33%
Monday to Friday
9%
Other
7%
Alternate Saturday off
3%

Work Timings at Fusion BPO Services

based on 1.2k reviews
Flexible timing
Strict (10am - 7pm)
Strict (9am - 6pm)
53%
12%
6%
29% employees reported other strict timings

Shift Timings at Fusion BPO Services

based on 1.2k reviews
Day shift
Night shift
85%
15%

Business Travel at Fusion BPO Services

based on 1.2k reviews
No travel
69%
Within city
22%
Within country
7%
International travel
2%
Customer Care Executive
353 salaries
1.5 Lakhs

₹0.6 L/yr - ₹3.2 L/yr

Team Lead
182 salaries
2.5 Lakhs

₹1.0 L/yr - ₹4.6 L/yr

Customer Service Associate
181 salaries
1.4 Lakhs

₹0.9 L/yr - ₹2.5 L/yr

Quality Analyst
165 salaries
2.5 Lakhs

₹1.0 L/yr - ₹4.8 L/yr

Explore more salaries
cab
Office cab/shuttl
34 total responses
onsite
International/On-site exposure
11 total responses
freemeal
Free meal
3 total responses
paternity
Paternity leaves
1 total response
+10 more benefits
Compare Fusion BPO Services with

Concentrix Corporation

3.9
Compare

24/7 Customer

3.6
Compare

Conduent

3.6
Compare

IGT Solutions

3.4
Compare

Similar Company Reviews

24/7 Customer Reviews
3.6
 2.5k Reviews
Conduent Reviews
3.6
 2.4k Reviews
IGT Solutions Reviews
3.4
 2.2k Reviews
Foundever Reviews
3.8
 1.6k Reviews
IntouchCX Reviews
3.0
 1.5k Reviews
View all