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Likes
It's a great opportunity to work in Hapag Lloyd, caring about employees is one of the motives of the company. Appraisal are fair and they give good salary hike and bonus every year.
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in Hapag-Lloyd Senior Customer Service Executive Reviews
10 reviews found
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Dislikes
There is a politics to grow next level, even they confirmed it's an transperant organization some cases it does not appear.
Work Details
Good
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Likes
Company Culture / Job Security / Salary and Benefits
Dislikes
Work-life Balance / Promotions and Appraisals
Likes
Working environment is ver good
Work Details
Super
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Likes
There is job security and the benifits given by the company are good.
Dislikes
The growth opportunities within the organization is very less. You can only grow if you have some godfather/mother , otherwise you will be the same position for years. Further , too much politics which hampers the work. Finally , the staff which is being hired these days are just for the sake of answering the calls and have zero knowledge about the shipping industry.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Read Hapag-Lloyd Senior Customer Service Executive Reviews based on locations
Likes
Good work environment and provide opportunities to grome each individual and giving chance to apply ijp. Yes there is growth in Hapag and feel so proud that I am part of Hapag Lloyd.
Dislikes
nothing
Work Details
Work days: Monday to Friday (Flexible Timings)
Likes
The most likeable thing I must say is the culture and support of management team. Recently I got lot of support in terms of additional leaves as me and My family where suffering from covid-19 decease. That’s something really appreciated. Thank you.
Dislikes
Honestly There’s nothing that I would dislike about the company.
Work Details
There is proper work life balance that anyone can maintain due to the cultural we are working into.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
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Hapag-Lloyd.
Likes
Good work environment and culture. Teammates are supportive and the management is transparent. There is a compact cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.
Work Details
The job is quite interesting!
Work timings: Flexible Timings
Work related travel: This is a desk job.
Likes
The company is open to innovation and readly adopts latest technology. I love the fact that i am part of a team that high quality products and has a global client base. As a result i learned so many process like BL processing, communication with client, and etc... Apart from this every month company reward & recognized beast employee it will encouraged our talents.
Dislikes
Apart from my appraisal system all other things are looking good.
Likes
Young work force..easy to make friends
Dislikes
Not much pay
Work Details
Imtersting
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Likes
Good working atmosphere
Dislikes
Nothing
Work Details
Good
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves International Travel.
Similar Designation Reviews
Likes
Good Timing Tea time
Dislikes
Local politics Salary low Not exposer
Work Details
Work days: Monday to Friday (Flexible Timings)
Likes
Daily doing different tasks in the process.
Dislikes
skill development.
Work Details
Work policy: 2 days/week from office
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Likes
Everything will be fine, if compensation okay with all. Other than that other benefits are okay.
Dislikes
Sometimes pressure may be high due to productivity or not meeting accuracy. That the thing candidates has to follow
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Likes
One of the best company and the work culture nice
Work Details
Work days: Monday to Friday (Flexible Timings)
Likes
Yes I like it
Dislikes
No
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Likes
The environment of Hapag Lloyd is too good for working
Dislikes
Nope
Work Details
All over good 😊
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Likes
It was a very good experience to work in hapag Lloyd there is a job security and good work environment and culture. Teammates & team leaders are supportive and management is transparent.company policy are good,they give salary hike and bonus every year.
Dislikes
salary and career growth both are slow .
Work Details
The job is quite good I struggled a bit in the beginning because it was my first job .I learnt everything on the job . I got a chance to change one team to another team that helped me get a taste of different roles within same company
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City, International Travel.
Likes
Work culture good
Dislikes
Nothing all good
Work Details
The experience with the company is very good
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.
Likes
Over all that was a good futured organisation .
Dislikes
Nothing happed still
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country, International Travel.
Likes
Awesome place to work...and good future
Dislikes
No reason
Work Details
Work days: Monday to Friday (Flexible Timings)
Other Reviews
Likes
Company is paying salary and bonus in good manner
Dislikes
Management is pathetic, head of HR doesn't have humanity towards the employees Treat like a donkey, lots of politics Pathetic environment all together if hapag Lloyds qsc Lots of corruption admin and hr
Work Details
Work days: Monday to Friday (Strict Timings)
Likes
I really like the company environment and the employees are behave like a friends and helping minded.
Dislikes
There are more politics inside the company and more work stuff and lot of pressure and targets to achieving the points.
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Likes
work culture is very good and healthy.. there are no office politics. salary is decent amount, but other benefits like bonuses and parties makes this more attractive.
Dislikes
growth process is very slow. needs to appriciate all employees.
Work Details
Work policy: 2 weeks WFH and 2 weeks WFO
Work days: Monday to Friday (Flexible Timings)
Likes
The company is Really Good, Its Top one. Good bonus given last three years.
Dislikes
Work Pressure is impacting family life. and future growth opportunity is not available.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Likes
Hybrid shifts
Dislikes
In the shift of 12:30 to 9:30pm only girls are getting drop facility and hapag Lloyd talks about equality and they are forcefully providing poor quality food instead of giving Sodakso.
Work Details
Work policy: 2 weeks office and 2 weeks WFH
Work days: Monday to Friday (Strict Timings)
Likes
Dear sir/madam are you collecting funds from public for financing to your business,let me know about your reply that In the name of APM Terminals funds are collecting thru APM money earning app,please go thru it seriously and take appropriate action, link of Registration is available in youtube
Dislikes
collection to APM money earning app from public
Likes
They took good care of me in the company
Dislikes
Nothing to say good company
Work Details
Work days: Monday to Friday (Flexible Timings)
Likes
Working environment. Every body is friendly and understanding. No overloading with work
Dislikes
No personal desk. First come first serve.😂
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Likes
Good culture and environment
Dislikes
Can't expect high salary
Work Details
Work policy: 2 weeks/month from office from office
Work days: Monday to Friday (Strict Timings)
Likes
Nothing
Dislikes
Company Culture, Long working hours, Poor management, Cheap politics, Very old technology.
Work Details
Work timings: Strict Timings
Hapag-Lloyd FAQs
How is Hapag-Lloyd to work for?
Hapag-Lloyd is rated 4.8 out of 5, based on 10 reviews by employees on AmbitionBox.
Hapag-Lloyd is known for Job Security which is rated at the top and given a rating of 4.6. However, Career growth is rated the lowest at 3.4 and can be improved. To know first hand how it is like to work at Hapag-Lloyd read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Hapag-Lloyd?
According to AmbitionBox ratings, Hapag-Lloyd employees rate its salary and benefits as 4.4 out of 5. You can know more about Hapag-Lloyd Salaries at AmbitionBox
How is the work culture at Hapag-Lloyd?
Work culture is rated 4.3 at Hapag-Lloyd by 10 employees. While job security is rated 4.6 and work-life balance is rated 3.9 at Hapag-Lloyd. Read detailed reviews by employees of Hapag-Lloyd on AmbitionBox.
Hapag-Lloyd Senior Customer Service Executive Reviews by Locations
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Working Days for Hapag-Lloyd Senior Customer Service Executive
based on 10 reviews
Monday to Friday
86%
Rotational Shift
14%
Work Timings for Hapag-Lloyd Senior Customer Service Executive
based on 10 reviews
Flexible timing
Strict (9:30am - 6pm)
Strict (9pm - 6am)
50%
17%
17%
16% employees reported other strict timings
Shift Timings for Hapag-Lloyd Senior Customer Service Executive
based on 10 reviews
Night shift
Day shift
67%
33%
Business Travel for Hapag-Lloyd Senior Customer Service Executive
based on 10 reviews
No travel
57%
Within city
29%
International travel
14%
50%
more
than the average Senior Customer Service Executive Salary in India
View more details 
Office cab/shuttl
4 total
responses
Health insurance
3 total
responses
Job/Soft skill training
4 total
responses
Cafeteria
3 total
responses
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