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HCLTech

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based on 33.5k Reviews

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HCLTech Engineer- Customer Support Reviews

based on 19 reviews

Updated 25 Feb, 2024

Overall Rating

4.3/5

How AmbitionBox ratings work?

5

8

4

9

3

2

2

0

1

0

Category Ratings

4.3

Company culture

4.2

Skill development

4.2

Work-Life balance

4.2

Job Security

4.1

Work Satisfaction

4.1

Salary & Benefits

4.0

Promotions/Appraisal

HCLTech is rated 4.3 out of 5 stars on AmbitionBox, based on 19 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Read more

HCLTech is rated 4.3 out of 5 stars on AmbitionBox, based on 19 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Top Mentions in HCLTech Engineer- Customer Support Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

19 reviews found

Sort by: Popular

Engineer- Customer Support in Chennai

Full Time

·

IT Network Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 04 May 2018

Likes

Career growth

Dislikes

Appraisal

Work Details

Customer support

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Engineer- Customer Support in Satara

Telecom Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 28 Jan 2022

Likes

Good work environment and culture

Dislikes

There is a lot of politics and the management doesn't address our issues

Work Details

Job is interesting

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Engineer- Customer Support in Bhopal

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 May 2022

Likes

Nothing

Dislikes

Nothing I will found like that

Work Details

Excellent

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Top HCLTech Engineer- Customer Support Interview Questions

asked in Engineer- Customer Support interview

Q1. What is tha different between cand c++

View answer (1)

asked in Engineer- Customer Support interview

Q2. What is the different between java and c

View answer (1)

Get interview-ready with top interview questions

View all 7 questions

asked in Engineer- Customer Support interview

Q3. What is tha block box testing

View answer (1)

asked in Engineer- Customer Support interview

Q4. What is tha white box testing

View answer (1)

asked in Engineer- Customer Support interview

Q5. What is tha allocation

View answer (1)

Engineer- Customer Support in New Delhi

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 15 Aug 2018

Likes

The company is open to innovation and readily adopts latest technology.

Dislikes

Compensation is decent,but growth is slow

Work Details

Exciting

Work days: Monday to Friday (Strict Timings)

Engineer- Customer Support

IT Network Department

4.0

Overall Rating

4.0

Category Ratings

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 19 Apr 2019

Likes

Yes I like work at HCL Comnet

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Engineer- Customer Support in Chennai

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 23 Aug 2018

Likes

Overall experience is good ,I learn quickly more things in HCl

Dislikes

Salary

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Engineer- Customer Support in Lucknow

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 01 Aug 2018

Overall Rating

You are reading trusted reviews. Keep reading to find out more about HCLTech.

Engineer- Customer Support

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 07 Aug 2018

Likes

Great environment to work.

Dislikes

Package and appraisal

Work Details

Excited

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Engineer- Customer Support in Mumbai

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 15 May 2018

Likes

Team work

Dislikes

No

Work Details

Work days: Monday to Friday (Flexible Timings)

Engineer- Customer Support in Mumbai

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 11 May 2018

Likes

Never ever give up awesome life in HCl I miss my company

Dislikes

Appraisal and growth of employee is very less and slow

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Engineer- Customer Support

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 20 Sep 2017

Likes

Learning

Dislikes

Benefits

Work Details

HCL is good

Work days: Rotational Shift (Flexible Timings)

Engineer- Customer Support in Chandigarh

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 08 Jan 2019

Likes

Over all experience is very good Another thing is my colleagues come from various cultural back ground & we work happly in collaboration. I also like the employee re-hire policy here.

Dislikes

some personal issue i m not continue.

Work Details

my work is very exiting & handle customer location & maintain all IT required ments as per customer policy

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Engineer- Customer Support in Jabalpur

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 Sep 2018

Likes

Best company for career growth

Dislikes

No

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Engineer- Customer Support in Chandigarh

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 10 Aug 2018

Likes

Friendly environment and relax.

Dislikes

Poor growth, politics and low management.

Work Details

Job without growth

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Engineer- Customer Support

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 05 Sep 2017

Likes

Normal

Engineer- Customer Support in Bhopal

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 13 Oct 2018

Likes

I think that if HCL ask me to join I will join again .

Dislikes

As committed work was not professional

Work Details

Excellent

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

Great manager

Engineer- Customer Support in Pondicherry / Puducherry

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 01 Apr 2019

Likes

Career growth

Dislikes

Salary

Engineer- Customer Support in Mumbai

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 15 Apr 2018

Likes

Superb work environment.. cooperative staff..100% appraisal opportunity..what is mentioned everything is almost there..

Dislikes

The head position peoples should take care what their team is doing and about their growth... instead of personal perception.

Work Details

Exciting... really nice experience

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Engineer- Customer Support in New Delhi

Full Time

·

Stores & Material Management Department

3.0

posted on 25 Feb 2024

Overall Rating

What people are saying about HCLTech

View All

Changing domain a good idea?

I've got 5+ yrs of presales experience in Financial Services domain. Building more domain experience thru courses too. Working in latest tech - Cloud, GenAI etc. Got an offer in telecom, manufacturing - same presales role though with a decent hike. Also would be working in these techs only because this is the market now. Would changing the domain be a good idea now?

Got a question about HCLTech?

Ask anonymously on communities.

More about working at HCLTech

#13 Best Mega Company - 2021

HQ - Noida, Uttar Pradesh
IT Services & Consulting
1 Lakh+ Employees (India)
Public
Telecom
Education & Training
Hardware & Networking
Banking
Emerging Technologies
Software Product

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HCLTech Reviews by Designations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 19 HCLTech reviews submitted by HCLTech employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HCLTech is the right company for you. 60% of employees reported the worki...ng days at HCLTech as Monday to Friday. 73% employees reported the work timings at HCLTech as Flexible timing. Read more

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HCLTech Reviews >
HCLTech Engineer- Customer Support Reviews

Join HCLTech Find your spark and discover what drives you forward

Gender Based Ratings for HCLTech Engineer- Customer Support

based on 18 reviews

4.1

Rated by 2 Women

Rated 4.1 for Work-Life Balance and 4.1 for Company Culture

4.6

Rated by 16 Men

Rated 4.6 for Skill Development and 4.6 for Company Culture

Working Days for HCLTech Engineer- Customer Support

based on 19 reviews

Monday to Friday

60%

Monday to Saturday

27%

Rotational Shift

13%

Work Timings for HCLTech Engineer- Customer Support

based on 19 reviews

Flexible timing

Strict (9am - 7pm)

Strict (9.30am - 7pm)

73%

7%

7%

13% employees reported other strict timings

Shift Timings for HCLTech Engineer- Customer Support

based on 19 reviews

Day shift

100%

Business Travel for HCLTech Engineer- Customer Support

based on 19 reviews

Within city

50%

Within country

25%

No travel

19%

International travel

6%

HCLTech Engineer- Customer Support Salary

based on 25 salaries

₹1.5 L/yr - ₹3.5 L/yr

30% less than the average Engineer- Customer Support Salary in India

View more details

Employee Benefits for HCLTech Engineer- Customer Support

Office cab/shuttle

1 total response

International/On-site exposure

1 total response

Health insurance

2 total responses

Child care facility

1 total response

+2 more benefits

Compare HCLTech with

TCS

3.7

Compare

Wipro

3.7

Compare

Accenture

3.9

Compare

Cognizant

3.8

Compare

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