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3.9
based on 43.9k Reviews
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HDFC Bank Collection Officer Reviews

Updated 6 Jul, 2025

Overall Rating

info
4.2/5
based on 190 reviews

Rating Distribution

Star
5

124 (65.3%)

Star
4

36 (18.9%)

Star
3

11 (5.8%)

Star
2

1 (0.5%)

Star
1

18 (9.5%)

Category Ratings

4.1
Company Culture
4.1
Job Security
4.0
Work-Life Balance
4.0
Skill Development
4.0
Work Satisfaction
3.7
Salary
3.3
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What employees say about HDFC Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

suitcase-color

Work from office

58% employees reported

spiral-calendar

Monday to Saturday

66% employees reported

timing

Flexible timing

53% employees reported

travel

Within city

62% employees reported

View more detailed insights

Gender based rating

3.7
female

Rated by Women

31 reviews

4.3
male

Rated by Men

143 reviews

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Top Mentions in HDFC Bank Collection Officer Reviews

190 reviews found

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What people are saying about HDFC Bank
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considerablequail
5d
works at
HDFC Bank
SWITCHING FROM RETAIL BRANCH BANKING TO KYC AML.
I'm working in a reputed private sector bank for 2.4 years. Previously I had worked on a different p... read more
Got a question about HDFC Bank?Ask anonymously on communities.

HDFC Bank Collection Officer Interview Questions

A Collection Officer was asked 3mo agoQ. How do you explain to customers that they need to make a payment?
Read all Collection Officer questions
A Collection Officer was asked 3mo agoQ. What is the process of communicating with customers as a collection officer, and...read more
Read all Collection Officer questions

Get interview-ready with top interview questions & answers

A Collection Officer was asked Q. If a customer does not answer the call, what steps do you take?
Read all Collection Officer questions
A Collection Officer was asked Q. How do you handle customers?
Read all Collection Officer questions
A Collection Officer was asked Q. How do you handle customers in angry situations?
Read all Collection Officer questions
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People also ask about HDFC Bank's Collection Officers

Is HDFC Bank a good place to work for Collection Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 190 employee reviews, it's clear that most collection officers have a positive experience working at HDFC Bank. Company culture holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about company culture and career growth on AmbitionBox.
Does HDFC Bank pay their Collection Officers well?
According to AmbitionBox reviews, HDFC Bank collection officers rate their salary and benefits at 3.7 out of 5, based on 190 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HDFC Bank's collection officers salaries here and to read reviews specifically about salary and benefits at HDFC Bank for collection officers, click here .
How is the work culture at HDFC Bank for Collection Officers?
Work culture at HDFC Bank for collection officers is rated 4.1 out of 5 by 190 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at HDFC Bank. To read reviews specifically about work culture at HDFC Bank for collection officers, click here .
How is the job security at HDFC Bank for Collection Officers?
Based on 190 reviews on AmbitionBox, HDFC Bank's collection officers rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HDFC Bank, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HDFC Bank for collection officers, click here .
Is work from home available to Collection Officers at HDFC Bank?
According to AmbitionBox, 6% of HDFC Bank's collection officers work from home permanently, 58% work from the office, and 36% follow a hybrid model, based on 33 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

HDFC Bank Collection Officer Reviews by Locations

HDFC Bank Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 190 HDFC Bank reviews submitted by HDFC Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HDFC Bank is the right company for you. 66% of employees reported the working days at HDF...
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₹1.4 L/yr - ₹4.5 L/yr
5% less than the average Collection Officer Salary in India

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Employee Benefits at HDFC Bank Collection Officer

Office cab/shuttle

Office cab/shuttle

2 total responses

Health insurance

Health insurance

4 total responses

Job/Soft skill training

Job/Soft skill training

9 total responses

Cafeteria

Cafeteria

1 total responses

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