Hexaware Technologies Technical Support Engineer Reviews
based on 2 reviews
Updated 26 Jan, 2020
Overall Rating
2.5
How AmbitionBox ratings work?
Category Ratings
2.5
Company culture
2.5
Work-Life balance
2.5
Skill development
2.5
Promotions/Appraisal
2.5
Work Satisfaction
2.1
Job Security
1.8
Salary & Benefits
Hexaware Technologies is rated
2.5 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities.
AmbitionBox provides verified reviews and ratings, offering a trusted source
for job seekers and employees in India.
Read more
Hexaware Technologies is rated
2.5 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities.
AmbitionBox provides verified reviews and ratings, offering a trusted source
for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Devops Engineer in
Chennai
Full Time
·
DevOps Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 02 Sep 2024
Likes
In hexaware as fresher I learnt many new things.
The hexaware helped us in continuous learning
The hexaware work culture is also good .we spend quality time with our fellow team mate as well
Dislikes
All were good
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Associate Software Engineer in
Chennai
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 02 Sep 2024
Likes
Learning opportunities and collaborative teams
Dislikes
Favoritism to South Indian employees(as most projects are based in Chennai) and toxic-management. Poor Appraisal and recognition processes. Relocation issue - employees are forced to work from Chennai location. No bonus or incentive policy(no bonus even on Diwali), maximum bonus amount was 1000 rupees.
Associate Software Engineer in
Dehradun
Full Time
·
IT Infrastructure Services Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 24 Aug 2024
Likes
Only work culture is good, and the process they follow is also good, they give great opportunities to learn grow.
Dislikes
Hike is minimalistic, even if the company's is booming with profit still they will You less package and less increments everytime, which is forcing employees to resign and switch
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Software Engineer in
Chennai
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Aug 2024
Likes
It's my first company so i liked most of the things but realized lately that everything's fake and each personality is fake and all are selfish.
Dislikes
When your manager forgets her words about you after completion of work especially during appraisal. But during hard time when Hex was about lose the project/client the same manager was assuring that she will give everything possible, where we worked day&night so hard and completed the project. Now the manager won't even remember me.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Software Engineer in
Mumbai
Full Time
·
DBA / Data warehousing Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 13 Aug 2024
Likes
None
Dislikes
One of the worst company I came across. Does not value employees. No transport above 25kms Eben lady employees travel at their own risk from office after second shifts.
HR's are least bothered, managers are unprofessional. Different employee policies within same company and within vertical too.
People are frustrated and resigning without offers. I will never refer any one as they don't have enough projects if u are relieved from existing projects for which u were recruited....Read More
Software Engineer in
Chennai
Full Time
·
Quality Assurance and Testing Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 09 Aug 2024
Likes
Not much, company have some good project and some bad project. It all depends on Manager you got
Dislikes
Work life balance is worst, constantly ask to extend the working hours and at the end no recognization. The increment and promotion is not given based on you performance.
They will ask you to work 12 hours everyday and also ask you to work over weekends.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Software Engineer in
Mumbai
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Jul 2024
Likes
They just want work to get done. So as long as I worked as expected no one bothered me for anything. Even I don't expect anything more than that.
Dislikes
Appraisals. Even if you are a best performer, it is not counted in appraisals. So what's use of best performing. You can sit quietly and get salary n go home. This is what demotivates emp and they leave rather than downgrading own performance.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Software Developer in
Chennai
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 25 Jul 2024
Likes
We got to develop POCs
Dislikes
Salary
Timing issue, you have to maintain 9hrs 15min per day on an average in a quarter.
3 months notice period.
HRs and seniors are not helpful in actual career growth.
They give little salary and expect the most from us.
They have bonds, they won’t leave you easily either.
Even onboarding is an issue
Because they don’t give timely update, like I said HRs are not helpful.
Work Details
Work days: Monday to Friday
(Strict Timings)
Associate Software Engineer in
Pune
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 17 Jul 2024
Likes
Hexaware is a great place to start a corporate journey since they provide lot of opportunities to enhance our skills.
Dislikes
Sometimes you may have to work on weekends or extend your day to get the tasks done.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Technical Lead in
Chennai
Full Time
·
IT Infrastructure Services Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 11 Jul 2024
Likes
If you performed well you can reach the higher management soon
Dislikes
Only few shared service projects are worst and soon your work life balance become worst and they don’t think about the employee concerns
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Other Hexaware Technologies Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Executive in
Mumbai
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Nothing
Dislikes
Worse company with nonsense people and management, they don't even have proper canteen for MBP location from last 7 year's and they don't even provide the proper salary. Higher management is very very nonsense and they don't care about employees, No work life balance, nothing is proper at MBP location and also most important part is there is no job security and full of office politics.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Nagpur
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Oct 2024
Likes
No likes. I have never worked with such a terrible and worst company.
Dislikes
It's like a Jail. Breaks not allowed. Breaks are freezed. Not allowed to go out of the office after 9 without permission and if there is no one for permission, you will have to be there till morning. even if the shift is over.
Terrible terrible terrible work environment. It's like being in jail and working. Cannot laugh or have fun,just sit, look at pc and do the work. No talking with nearby colleagues as well....Read More
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Consultant in
Navi Mumbai
Full Time
·
IT Infrastructure Services Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 02 Oct 2024
Likes
learning curve is there in this company if you get good project.
you get rewards points if you do certifications.
Dislikes
they have mostly small projects and the bench policy is worst
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior QA Engineer in
Ahmedabad
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 30 Sep 2024
Likes
Great learning culture
Supporting people
Dislikes
Average Appraisal,
Company not recognised the employee worth itself , employee have to ask/drag attention upfront promotions
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
International Travel.
Customer Service Executive in
Nagpur
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 27 Sep 2024
Likes
I am very happy to share my experience over all surrounding and environment is very freely and each and every TL is very supportive ♥️ even manager also supportive
Dislikes
Regarding the appraisal and promotion I am not liking over all even most of promotion is giving to favorites person even which employee are selected for promotion it's only for favourites
Technical Support Analyst in
Mumbai
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Sep 2024
Likes
Salary, relationship, work ethic, work life balance, tech, etc and what more i am missing.
One of the best organisation in the world Better then any other firms
I don't know why, it should be one of the big 4 firms
Dislikes
All better then dislikes.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Team Lead in
Chennai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Sep 2024
Likes
Nothing
Dislikes
- Worst workplace.
- Biased HR team.
- Ethnicity promoted. Locals are adored and outsiders will remain outsiders.
- Hypocrisy. Lecture on Guidelines/Promotion/Appraisal for people they had to hire to fill spots and making exceptions without counting for people they wanted/needed to hire to meet all the performance metrics.
- No realvalue of TL/AM designation. When they start insulting you, they don't remember who they're speaking to.
-Advisor says, Support staff is bad.....HR will jump on them like vultures. Support staff shares same concern: 1000 questions, no real action and teaching their guidelines.
- That same Agent impacts the score, gets escalation..... warning letter will be issued in support staff's name in no time by the same hardworking people from HR team....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Manager in
Ahmedabad
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Sep 2024
Likes
Work life balanced.
Free udemy subscription to learn any courses.
Dislikes
Average increments 3% even you are 5* rated employee (5=Exceptional).
3 month notice period.
Most of policy in favour of organisation.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Consultant in
Pune
Full Time
·
Investment Banking, Private Equity & VC Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 04 Sep 2024
Likes
Lot of politics, people at Manager /architect/Lead level form groups and never welcome new member easily into the team. Won't recommend at all.
Learnings wise not much to learn.
Dislikes
Weird system.
Wont recommend at all for experienced.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
System Analyst in
Pune
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 25 Aug 2024
Likes
It is worst firm I ever incountered. They provide me irrelevant calls when I was on bench. And fired without any intimation by forcing to resign by screen sharing. The HR commited to provide 3 months of basic salary but she refused once I resigned. Even she lied that she has not done any such communication.
People also ask about Hexaware Technologies's Technical Support Engineers
How is Hexaware Technologies to work for?
Hexaware Technologies is rated 2.5 out of 5, based on 2 reviews by employees on AmbitionBox.
Hexaware Technologies is known for Company culture which is rated at the top and given a rating of 2.5. However, Salary & Benefits is rated the lowest at 1.8 and can be improved. To know first hand how it is like to work at Hexaware Technologies read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Hexaware Technologies?
According to AmbitionBox ratings, Hexaware Technologies employees rate its salary and benefits as 1.8 out of 5. You can know more about Hexaware Technologies Salaries at AmbitionBox
How is the work culture at Hexaware Technologies?
Work culture is rated 2.5 at Hexaware Technologies by 2 employees. While job security is rated 2.1 and work-life balance is rated 2.5 at Hexaware Technologies. Read detailed reviews by employees of Hexaware Technologies on AmbitionBox.
Hexaware Technologies Technical Support Engineer Reviews by Locations