Hinduja Global Solutions Customer Service Representative Reviews
based on 30 reviews
Updated 14 Jul, 2023
Overall Rating
4.1/5
How AmbitionBox ratings work?
Category Ratings
4.3
Skill development
4.3
Company culture
4.1
Salary & Benefits
3.7
Work Satisfaction
3.7
Work-Life balance
3.4
Job Security
3.3
Promotions/Appraisal
Hinduja Global Solutions is rated
4.1 out of 5 stars on
AmbitionBox, based on 30 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Hinduja Global Solutions is rated
4.1 out of 5 stars on
AmbitionBox, based on 30 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
30 reviews found
Sort by:
Popular
Customer Service Representative in
Bangalore / Bengaluru
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Jul 2023
Likes
Very good
Dislikes
Nothing all good
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond.
Customer Service Representative in
Durgapur
Full Time
·
Postpaid Assam process Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 28 Mar 2018
Likes
Good environment for work
Dislikes
Low salary
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
What people are saying about Hinduja Global Solutions
Every employee are mutually connected to each other!
Dislikes
Nothing!
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Service Representative in
Bangalore / Bengaluru
Customer service representative Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 23 Apr 2021
Likes
Overall it's fine
Dislikes
Job security and work process
Work Details
Good only
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Service Representative in
Bangalore Rural
Chamunddi tower Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 30 Jan 2022
Likes
Good experience
Dislikes
I did face any thing like that.
Work Details
It was good opportunity to work there.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Service Representative in
Canada
Customer service representative Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Apr 2022
Likes
Felixible working hours
Work Details
Work life balance
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond. :)
Customer Service Representative in
Preston, United Kingdom
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Jan 2022
Likes
Good to work with hgs and interact with different people from different regions of the country wide.
Dislikes
I like to work because interacting with teamwork learn me some new skills
Work Details
The life style was good to work with hgs companie for the client of government sector through hgs
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
You are reading trusted reviews. Keep reading to find out more about
Hinduja Global Solutions.
Customer Service Representative in
Preston, United Kingdom
Operations Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 11 Mar 2022
Likes
Gained Customer Service Experience
Dislikes
Worst Management
Work Details
Work days: Monday to Friday
(Flexible Timings)
Employer’s Response
Hi, thanks for your review. Your feedback is valuable to us. We would like to hear more about your experience to understand how we can make things better here. Please write to us at Talk2us@teamhgs.com.
Customer Service Representative in
Kudlu gate
Full Time
·
Customer Support Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Nov 2022
Likes
Nothing very bd company
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Saraswatipuram
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Apr 2021
Likes
Missing my companey in mysore now I am jobless without u
Dislikes
Missing my companey in mysore now I am jobless without u
Work Details
Super
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Service Representative in
Navi Mumbai
CSR Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 07 Feb 2019
Likes
Familiar and no issues for salary
Salary comes on time
Dislikes
Growth is slow
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Indore
Csr Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 07 May 2019
Likes
Good company and all staff member
Dislikes
No
Work Details
Csr
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Representative in
Pune
Inbound process Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Mar 2019
Likes
Work Environment, On time Salary,
Dislikes
No Carrier Growth
Work Details
Okay 👍
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Bangalore / Bengaluru
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Mar 2019
Likes
Pathetic salary no work pressure, unethical management
Dislikes
Management
Work pressure
Work Details
Work timings: Strict Timings
Customer Service Representative in
Bangalore / Bengaluru
Icici Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Feb 2019
Likes
Excellent team leader, motivated managers
Dislikes
Nothing every thing is good
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Representative in
Bangalore / Bengaluru
Ashok layland Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Dec 2018
Likes
Work environment
Dislikes
Salary issue
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 17 May 2019
Likes
Team leads well support
Dislikes
Security,diginity,integrity
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Jan 2019
Likes
Good experience
Customer Service Representative in
Bangalore / Bengaluru
People also ask about Hinduja Global Solutions's Customer Service Representatives
Is Hinduja Global Solutions a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 30 employee reviews, it's clear that most customer service representatives have a positive experience working at Hinduja Global Solutions. Skill development holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about skill development and career growth on AmbitionBox.
Does Hinduja Global Solutions pay their Customer Service Representatives well?
According to AmbitionBox reviews, Hinduja Global Solutions customer service representatives rate their salary and benefits at 4.1 out of 5, based on 30 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Hinduja Global Solutions is generally seen as a place that values and rewards its workforce fairly. You can know more about Hinduja Global Solutions's customer service representatives salaries here and to read reviews specifically about salary and benefits at Hinduja Global Solutions for customer service representatives, click here.
How is the work culture at Hinduja Global Solutions for Customer Service Representatives?
Work culture at Hinduja Global Solutions for customer service representatives is rated 4.3 out of 5 by 30 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Hinduja Global Solutions. To read reviews specifically about work culture at Hinduja Global Solutions for customer service representatives, click here.
How is the job security at Hinduja Global Solutions for Customer Service Representatives?
Based on 30 reviews on AmbitionBox, Hinduja Global Solutions's customer service representatives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Hinduja Global Solutions for customer service representatives, click here.
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