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HSBC Group

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4.1

based on 6.9k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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HSBC Group Senior Customer Service Executive Reviews

based on 20 reviews
Updated 14 Sep, 2023

Overall Rating

4.2

Category Ratings

4.3

Job Security

4.1

Promotions/Appraisal

4.1

Work-Life balance

4.1

Skill development

4.0

Company culture

3.8

Work Satisfaction

3.6

Salary & Benefits

Review Highlights

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Extracts are from real reviews, without any manual intervention.

Updated 14 Sep, 2023

Likes

Culture where everyone is treated with an inclusive approach(50 reviews)

I have worked here for over four years. It"s comfortable work environment(22 reviews)

HSBC is a great company in terms of job security(19 reviews)

It is a good place to work and learn new things(15 reviews)

I had a good team to work with(10 reviews)

Dislikes

The salary package is pretty low compared to the location(70 reviews)

Promotion is a joke; everything is pre-decided(30 reviews)

Career Growth opportunities are less in the East compared to other locations(29 reviews)

Depends on management, leaders, and policies could be more transparent(22 reviews)

No time for personal life. No one cares too(13 reviews)

More Likes and Dislikes

20 reviews found

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HSBC Group FAQs

How is HSBC Group to work for?
HSBC Group is rated 4.2 out of 5, based on 20 reviews by employees on AmbitionBox. HSBC Group is known for Job Security which is rated at the top and given a rating of 4.3. However, Salary & Benefits is rated the lowest at 3.6 and can be improved. To know first hand how it is like to work at HSBC Group read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at HSBC Group?
According to AmbitionBox ratings, HSBC Group employees rate its salary and benefits as 3.6 out of 5. You can know more about HSBC Group Salaries at AmbitionBox
How is the work culture at HSBC Group?
Work culture is rated 4.0 at HSBC Group by 20 employees. While job security is rated 4.3 and work-life balance is rated 4.1 at HSBC Group. Read detailed reviews by employees of HSBC Group on AmbitionBox.

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Subsidiaries of HSBC Group

HSBC Bank

Banking

4.0
549 Reviews
M&S Bank

Financial Services

5.0
1 Reviews

Gender Based Ratings for HSBC Group Senior Customer Service Executive

based on 17 verified reviews

4.2Rated by 13 Women

Rated 4.4 for Job Security and 4.2 for Career Growth

women

3.7Rated by 4 Men

Rated 5.0 for Skill Development and 3.7 for Company Culture

men

Working Days for HSBC Group Senior Customer Service Executive

based on 20 reviews
Monday to Friday
47%
Rotational Shift
41%
Monday to Saturday
6%
Other
6%

Work Timings for HSBC Group Senior Customer Service Executive

based on 20 reviews
Flexible timing
Strict (11.30am - 8.30pm)
Strict (6.30pm - 3.30am)
58%
8%
8%
26% employees reported other strict timings

Shift Timings for HSBC Group Senior Customer Service Executive

based on 20 reviews
Day shift
Night shift
80%
20%

Business Travel for HSBC Group Senior Customer Service Executive

based on 20 reviews
No travel
62%
Within city
38%
HSBC Group Senior Customer Service Executive Salary
based on 98 salaries

Average annual salary

4.1 Lakhs
₹2.4 L/yr - ₹6.4 L/yr
15% more than the average Senior Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
4 total responses
healthInsurance
Health insurance
5 total responses
softskill
Job/Soft skill training
4 total responses
degree
Professional degree assistance
1 total response
+1 more benefit
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