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ICICI Bank

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4.0

based on 35.1k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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ICICI Bank Phone Banking Officer Reviews

based on 643 reviews
Updated 6 Sep, 2024

Overall Rating

3.9

Category Ratings

4.2

Job Security

3.8

Skill development

3.7

Company culture

3.5

Work-Life balance

3.5

Salary & Benefits

3.3

Work Satisfaction

3.2

Promotions/Appraisal

Review Highlights

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Extracts are from real reviews, without any manual intervention.

Updated 6 Sep, 2024

Likes

The work culture is very good and employee-centric(323 reviews)

Job Security is the only good thing about this organization(167 reviews)

Learning and skill development activities are good(145 reviews)

I really loved the job. good working environment(132 reviews)

Every team is supportive of each other(54 reviews)

Dislikes

The salary compensation for Mumbai location is extremely poor(282 reviews)

You train them, then they leave because of undue sales pressures(133 reviews)

There is no time left for personal life(114 reviews)

Everything is good. Just late sitting should be avoided(87 reviews)

There are limited growth opportunities and extra money options(64 reviews)

More Likes and Dislikes
Top Mentions in ICICI Bank Phone Banking Officer Reviews

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Top ICICI Bank Phone Banking Officer Interview Questions

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Q1. What is your knowledge in phone banking in bank
View answers (32)
Q2. What do you know about Phone Banking.
View answers (13)

Get interview-ready with top interview questions

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Q3. How will you do sales?
View answers (6)
Q4. what do you mean by bank?
View answers (8)
Q5. Which languages do you know
View answers (6)
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ICICI Bank FAQs

How is ICICI Bank to work for?
ICICI Bank is rated 3.9 out of 5, based on 643 reviews by employees on AmbitionBox. ICICI Bank is known for Job Security which is rated at the top and given a rating of 4.2. However, Career growth is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at ICICI Bank read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at ICICI Bank?
According to AmbitionBox ratings, ICICI Bank employees rate its salary and benefits as 3.5 out of 5. You can know more about ICICI Bank Salaries at AmbitionBox
How is the work culture at ICICI Bank?
Work culture is rated 3.7 at ICICI Bank by 643 employees. While job security is rated 4.2 and work-life balance is rated 3.5 at ICICI Bank. Read detailed reviews by employees of ICICI Bank on AmbitionBox.
Is work from home available in ICICI Bank?
According to AmbitionBox, 3% ICICI Bank employees work from office 2 days/week (based on 26 AmbitionBox reviews in last 6 months).

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Work Policy for ICICI Bank Phone Banking Officer

i
Workplace policy may vary based on Department, Designation and Location.

based on 26 reviews in last 6 months

Work from office

Work from office

97%
Hybrid

Hybrid

3%

2 days/week from office

3%

Subsidiaries of ICICI Bank

ICICI Prudential Life Insurance

Insurance

4.1
5.7k Reviews
ICICI Securities

Financial Services

3.8
1.7k Reviews
ICICI Home Finance

NBFC

3.7
1.1k Reviews
See all subsidiaries

Gender Based Ratings for ICICI Bank Phone Banking Officer

based on 610 verified reviews

3.9Rated by 259 Women

Rated 4.4 for Job Security and 3.8 for Skill Development

women

3.9Rated by 351 Men

Rated 4.1 for Job Security and 3.7 for Skill Development

men

Working Days for ICICI Bank Phone Banking Officer

based on 643 reviews
Rotational Shift
62%
Monday to Friday
23%
Monday to Saturday
6%
Other
5%
Alternate Saturday off
4%

Work Timings for ICICI Bank Phone Banking Officer

based on 643 reviews
Flexible timing
Strict (9am - 6.30pm)
Strict (9am - 7pm)
47%
23%
4%
26% employees reported other strict timings

Shift Timings for ICICI Bank Phone Banking Officer

based on 643 reviews
Day shift
Night shift
96%
4%

Business Travel for ICICI Bank Phone Banking Officer

based on 643 reviews
No travel
64%
Within city
29%
Within country
5%
International travel
2%
ICICI Bank Phone Banking Officer Salary
based on 2.7k salaries

Average annual salary

3 Lakhs
₹1 L/yr - ₹5.2 L/yr
6% more than the average Phone Banking Officer Salary in India
View more details
cab
Office cab/shuttle
44 total responses
healthInsurance
Health insurance
42 total responses
childCareBenefits
Child care facility
11 total responses
officeGym
Office gym
6 total responses
+3 more benefits
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