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ICICI Bank

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4.0

based on 34.6k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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ICICI Bank Senior Customer Service Executive Reviews

based on 7 reviews
Updated 13 Dec, 2023

Overall Rating

5.0

Category Ratings

5.0

Job Security

4.9

Work-Life balance

4.4

Company culture

4.3

Work Satisfaction

4.1

Promotions/Appraisal

4.0

Salary & Benefits

4.0

Skill development

Review Highlights

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Extracts are from real reviews, without any manual intervention.

Updated 13 Dec, 2023

Likes

The work culture is very good and employee-centric(268 reviews)

Job Security is the only good thing about this organization(130 reviews)

Learning and skill development activities are good(120 reviews)

I really loved the job. good working environment(116 reviews)

Every team is supportive of each other(46 reviews)

Dislikes

The salary compensation for Mumbai location is extremely poor(230 reviews)

You train them, then they leave because of undue sales pressures(114 reviews)

There is no time left for personal life(91 reviews)

Everything is good. Just late sitting should be avoided(73 reviews)

There are limited growth opportunities and extra money options(57 reviews)

More Likes and Dislikes

7 reviews found

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ICICI Bank FAQs

How is ICICI Bank to work for?
ICICI Bank is rated 5.0 out of 5, based on 7 reviews by employees on AmbitionBox. ICICI Bank is known for Job Security which is rated at the top and given a rating of 5.0. However, Salary & Benefits is rated the lowest at 4.0 and can be improved. To know first hand how it is like to work at ICICI Bank read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at ICICI Bank?
According to AmbitionBox ratings, ICICI Bank employees rate its salary and benefits as 4.0 out of 5. You can know more about ICICI Bank Salaries at AmbitionBox
How is the work culture at ICICI Bank?
Work culture is rated 4.4 at ICICI Bank by 7 employees. While job security is rated 5.0 and work-life balance is rated 4.9 at ICICI Bank. Read detailed reviews by employees of ICICI Bank on AmbitionBox.

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Subsidiaries of ICICI Bank

ICICI Prudential Life Insurance

Insurance

4.1
5.6k Reviews
ICICI Securities

Financial Services

3.8
1.7k Reviews
ICICI Home Finance

NBFC

3.7
1.1k Reviews
See all subsidiaries

Working Days for ICICI Bank Senior Customer Service Executive

based on 7 reviews
Rotational Shift
57%
Monday to Friday
29%
Monday to Saturday
14%

Work Timings for ICICI Bank Senior Customer Service Executive

based on 7 reviews
Flexible timing
Strict (9.30am - 6pm)
Strict (11.30am - 9pm)
57%
14%
14%
15% employees reported other strict timings

Shift Timings for ICICI Bank Senior Customer Service Executive

based on 7 reviews
Day shift
100%

Business Travel for ICICI Bank Senior Customer Service Executive

based on 7 reviews
Within city
83%
No travel
17%
ICICI Bank Senior Customer Service Executive Salary
based on 14 salaries

Average annual salary

3.3 Lakhs
₹2 L/yr - ₹3.8 L/yr
9% less than the average Senior Customer Service Executive Salary in India
View more details
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