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IDFC FIRST BankWork with us

3.9

based on 11.2k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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IDFC FIRST Bank Customer Service Executive Reviews

Updated 13 May, 2025

Category Ratings

4.0

Job Security

3.9

Salary

3.5

Work-Life Balance

3.3

Company Culture

3.3

Skill Development

3.1

Promotions

3.1

Work Satisfaction

What employees say about IDFC FIRST Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

81% employees reported

Rotational Shift

39% employees reported

Flexible timing

46% employees reported

No travel

57% employees reported

View more detailed insights

Gender based rating

4.2

Rated by Women

33 reviews

3.3

Rated by Men

27 reviews

IDFC FIRST Bank is rated 3.9 out of 5 stars on AmbitionBox, based on 63 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

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Top Mentions in IDFC FIRST Bank Customer Service Executive Reviews

63 reviews found

Sort By: Popular

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Back Office Department

5.0

posted on 05 Jun 2024

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Read IDFC FIRST Bank Customer Service Executive Reviews based on locations

Customer Service Executive in Mumbai

Full Time

Back Office Department

5.0

posted on 04 Mar 2025

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about IDFC FIRST Bank.

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

1.0

posted on 21 May 2024

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Banking Operations Department

5.0

posted on 30 Oct 2024

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

What people are saying about IDFC FIRST Bank

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ahenalukatira

student at

Jawaharlal Nehru Technological University (JNTU)

Interviews Process

Could anyone please let me know how long tech(software/Application Engineer) interview process typically takes place?

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Customer Service Executive Jobs at IDFC FIRST Bank

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Customer Service Executive

Vijayawada

1 - 3 Yrs

Not Disclosed

Top Rated Banking Company - 2024

HQ - Mumbai, Maharashtra, India

Banking

10k-50k Employees (India)

Public

Financial Services

People also ask about IDFC FIRST Bank's Customer Service Executives

Is IDFC FIRST Bank a good place to work for Customer Service Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 63 employee reviews, it's clear that most customer service executives have an average experience working at IDFC FIRST Bank. Job Security holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about job security and on AmbitionBox.

Does IDFC FIRST Bank pay their Customer Service Executives well?

According to AmbitionBox reviews, IDFC FIRST Bank customer service executives rate their salary and benefits at 3.9 out of 5, based on 63 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about IDFC FIRST Bank's customer service executives salaries here and to read reviews specifically about salary and benefits at IDFC FIRST Bank for customer service executives, click here .

How is the work culture at IDFC FIRST Bank for Customer Service Executives?

Work culture at IDFC FIRST Bank for customer service executives is rated 3.3 out of 5 by 63 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at IDFC FIRST Bank for customer service executives, click here .

How is the job security at IDFC FIRST Bank for Customer Service Executives?

Based on 63 reviews on AmbitionBox, IDFC FIRST Bank's customer service executives rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at IDFC FIRST Bank, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at IDFC FIRST Bank for customer service executives, click here .

Is work from home available to Customer Service Executives at IDFC FIRST Bank?

According to AmbitionBox, 6% of IDFC FIRST Bank's customer service executives work from home permanently, 81% work from the office, and 13% follow a hybrid model, based on 15 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

IDFC FIRST Bank Customer Service Executive Reviews by Locations

IDFC FIRST Bank Reviews by Designations

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AmbitionBox has 63 IDFC FIRST Bank reviews submitted by IDFC FIRST Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IDFC FIRST Bank is the right company for you. 39% of employees reported the wo...