Infosys BPM ltd

3.9
infosysbpo.com
Age Unknown
Bengaluru
Telecommunications Services
10000+
Private

Reviews' Summary from 1176 reviews

3.9 / 5

Job Security

4.5

Skill development

4.1

Company culture

4.1

Work-Life balance

3.8

Work Satisfaction

3.6

Career growth

3.5

Salary & Benefits

3.0

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Working Days

Office Travel

Work Timings

Strict

Flexible

Infosys BPM ltd Reviews

1 - 10 of 1176 ReviewsSort By: Popularity  |  Latest

Average
Average
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Poor
Average
Poor
Terrible

Likes

Team members are generally energetic and enthusiastic . They help those who struggle at work.

Dislikes

I will list down 5 most important reasons I dislike working here.

1. Terrible remunerations:::Client pays minimum $ 2,000 per month per person and company pays you not even one sixth of that amount.
Even then, they will deduct some amount of your monthly salary every month and pay that amount quarterly. If somebody leaves in between, that amount is not paid in FnF settlement.

2. Semi literate management::: Most of the people with ranks of team leads and asst. managers lack domain knowledge. They don’t know even the a,b,c of financial services. I remember one instance when my reporting lead got an e-mail from client in which he stated, “ my interns are better than you”.

3. Unprofessional culture::: If you want to work in a company where there is some DJ night almost once a month, some nonsense childlike activities in the name of floor games every Friday, or some pizza parties almost every other day, then this company is good fit for you. My same reporting head once interrupted my call with the onshore person just to say her, “Hi, we are going for cake cutting and he will join the call back after 15 minutes.” I was awestruck, speechless and thoughtless.

4. Lack of transparency::: Even the top management of some smaller development centres like Gurgaon is unaware of what may happen in near future.
In one instance, Our DC head called us up in a meeting room one day and declared all of a sudden that our client was taking back 20% of the process starting next week. Although, the whole process would take at least 4 months but its initial phase started within a week. We just had to cooperate with the people of the new offshore team in order to smoothly hand over the tasks. Nobody ever thought about it.

5. Corporate governance .. (for a select few)::::: My final point is regarding the sole motto of Infosys about which it always boasts of itself. Yes, they definitely have corporate governance but it is for a select few. And they are not in Ggn.

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Work Timings

3:30 PM to 1:00 AM (strict)

Facilities

Cafeteria

Health insurance

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451 views

451 views


Average
Average
Poor
Average
Average
Poor
Poor

Likes

When I approached for the interview operation manager of operation round was very positive. Training was given to us was very good. But in service period many of the seniors and team leaders not cooperated ,who were willing to cooperate they didn't get chance. Sometimes if they try to teach ,they suffered from others. Confirmed employees were behaving rudely with us. When we complained about it to T.L. they purposely neglected us.Due to this we didn't get any appraisal .In their transport there was problem, company members always quarreled with transporters. They always passed the time on bargaining about money, that's why our shift time delayed and work life balance became disturbed.As per our work salary was not satisfied. Salary was mi-gar. Many employees on floor who were confirm they always torturing shy or unconfined freshers.Very few T Ls,seniors were decent,helping ,but they were too busy because of the uploaded work. There were all facilities and all activities conducted by company but we didn't enjoyed due to this type of atmosphere.
They celebrated all type of days and fun Friday that was the part of good culture and I learned different from this.
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Dislikes

The work pressure was very high.T Ls always changed our shift times.They didn't care about our health.I experienced there very little humanity.

Work

Actually the work was exciting but because of the behavior of some colleges it felt hectic.

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

5:30 PM to 2:30 AM (strict)

Facilities

Gymnasium

Cafeteria

Health insurance

Job training

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498 views

498 views


Excellent
Excellent
Good
Excellent
Excellent
Good
Excellent

Likes

I was selected via campus before 2 years ago and from that's time I am working in Infosys B pM and now I moved to TSO internally. Mysore is the training center for all infocians. I really want to tell you about this..Infosys is first and best experience in my life. My teammates are amazing. I learned lot of things here. Very good experience. It's good for growth and travel.better environment. Have job security. Awesome campus. Each type of facilities are available into the campus. Lots of trainings I have completed as per my job level and that was very important to personal development and career. As per my performance I got two times promotion in less periods.so it's amazing to your career growth. Also I am taking education and teammates and managment level supporting me.overall good and unforgettable moments I got here.
Thank you.

Dislikes

Rest all things are good but Salary growth is less.

Work

I was working in BPM as Sr. Process executive. It was good work in which I improve my communication and my excel, outlook knowledge. Most of the benefit is i got Sap software knowledge. Lot of things I learned here.

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Working Days

Monday to Friday

Job Travel

I have to travel international travel

Work Timings

6:00 AM to 3:00 PM (strict)

Facilities

Gymnasium

Cafeteria

Team outings

Education assistance

+4 More

Soft skill training

International relocation

Health insurance

Job training

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506 views

506 views


Excellent
Excellent
Excellent
Excellent
Excellent
Excellent
Excellent

Likes

Infosys BPO is good company to work for.It is innovative and adopts innovative ways to train.The very good thing about company is when work has to be get done all are down to earth,they will help you,assist you and guide you.Also it is like a family they are with you in your good and bad times during your tenure in company and it is not just fake to say but they do stand like your brother or sister or even like your father or mother in your worst times.

Dislikes

Salary should be increased because getting peanuts in hand is something which is unacceptable by all.Also concerned team dont solve the issue if something has to be performed by them when employee leaves the company.The matter goes for years and they keep the employee on hold making the ex employee run for small small things behind them.This behaviour shown by concerned team is not acceptable by anyone,because if someone approaches the team member he/she trust them that they will sort out problem.But instead of sorting they just let the mails on hold and dont solve the problem even if ex employee waits for more than 2 years.

Work

I have worked with various teams,so till now i wasnt part to stay for long tenure in live projects.But i wish to work for something a project which is stable and which gives me daily knowledge,even the knowledge is of pea nut size it is acceptable to me.

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

9:00 AM to 6:00 PM (strict)

Facilities

Gymnasium

Cafeteria

Team outings

Soft skill training

+1 More

Health insurance

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3.5k views

3.5k views


Excellent
Excellent
Poor
Good
Excellent
Good
Good

Likes

Hi,I am Murali.........I had a less privilege to be part of Infosys.......It gives me Immense proud for saying that I was an Infosysian.......I learnt much things professionally as well as personally while my stint in Infosys........The recreational and training facilities which Infosys providing is world class......Moreover the founder Narayana Murthy Sir is a great visionary who not only gave a great platform for the entire Youths in India but also provided a chance to work in Indias second leading Multi national Company..........In Infosys you will never face Lay offfs unless and untill you are doing any Disciplinary action.............Overalll it was a great Experience working in this Company............I like Infosysians Dress culture as well

Dislikes

I would like to highlight some of the things ,if Infosys will work on them which would be better............Comparing to other Companies which is in the Market the Pay and remuneration is very less.........Another thing which I would like to mention is that the discrimination between IT and Bpo people.........Even though You are doing more work than the IT people and is working in the tiring Night Shifts the recognition and dignity You would be getting is very less.......

Work

It was great........ It was a tough task to maintain that much Big greenary Campus..........

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Facilities

Job training

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1.2k views

1.2k views


Excellent
Good
Average
Good
Good
Good
Good

Likes

Friendly environment like a second family. When it come to job security, even when the project gets ramdown the company deploys the employees in another process. There is appraisal cycle once in 6 months. Employees are encouraged by giving rewards and recognition. There company also provides health club membership for employees for just 500 rs. In order upgrade employees, there are various trainings which are free of cost. The campus is like a paradise. There are foodcourts where vendors provide good quality food at reasonable prices. There is no dresscode policy as well. CISF security provide top class security to the campus.

Dislikes

There are some transport issues. The cabs doesn't reach at time. Salary structure is quite low in Infy when compared to other companies. In some process camera mobiles are not allowed.

Work

Currently I work in a technical process which supports US healthcare client. Not much work we need to do as far as the process is going good. Optimum resources are provided in each domain, so people don't get exhausted. There are some fun Friday activitie

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Working Days

Monday to Friday

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87 views

87 views


Excellent
Excellent
Average
Good
Good
Excellent
Good

Likes

Infosys company is biggest in India and it serves different location of globe as well. work culture i cant judge because i am working from past 3.09 years from same DC. Career growth and opportunities are in wide range we can choose as well. we need to improve the set of skills. i never heard from anyone one can provide the skill development training programs that Infosys provide to its employees. Infosys policies are ethic are very good. but compensation wise some part dissatisfaction. Appraisals procedure need some modifications. In team means all people will not be the same, because they have their own perceptions. i am proud to work with Infosys. i can strongly say that in Infosys we can balance work-life balance. Transitions if provide all employee where there is way it will be good i am thinking. I Love Infosys.

Dislikes

all are good, so miscommunications some changes some policies vary from manager to manager. apart from this nothing. thank you....

Work

at Infosys work is Very cool, we can learn new things if we can spare and spend time. Its a Good Company i Love infosys. i am proud to work with infosys.

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Facilities

Free transport

Childcare

Gymnasium

Cafeteria

+7 More

Work from home

Education assistance

Soft skill training

International relocation

Health insurance

Job training

Facilities

work from home for IT employee may have. and manager level they have. not for lower level employees. i am not aware of Team outings and free food.

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167 views

167 views


Average
Poor
Average
Average
Excellent
Average
Good

Likes

Very good onsite travel opportunities. Ample opportunities for lateral movements. Good job security. Awesome infrastructure. They have a swimming pool, gym, indoor games, bowling center etc. Good Clients to work with.

Dislikes

Transport system is poor and so is the salary. Very hard to maintain work-life balance because of the work pressure. Too many deductions in salaries. Poor annual salary hikes. Promotion from Team Lead to Assistant Manager has no salary hike which does not make it worth it to continue being there once promoted. Politics is everywhere, so I would not like to comment on this. One just has to be one step ahead of the game. Very low budget for team outings. Very system oriented. No exceptions are made.

Work

My work although in a high pressure environment was very exciting because I got something I loved doing. I worked as a Team Lead for Order to cash, Credit, collections and cash applications.

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Working Days

Monday to Friday

Job Travel

I have to travel international travel

Work Timings

5:30 PM to 2:30 AM (strict)

Facilities

Gymnasium

Cafeteria

Team outings

Soft skill training

+2 More

Health insurance

Job training

Show Less

402 views

402 views


Average
Average
Poor
Good
Good
Good
Good

Likes

Big brand company. Everything is good and even no companies are bad , bad are that people who are regulating the organisation. Compensation part are very poor as e.g. Freshers were getting 10k at 2008 or 2010 and still they are getting same. I don't know for company inflation are remaining same or what. HR part is worst as first time I have seen if manager ready to release but HR has some problems.
So organisation is awesome but top level mgmt are bad. They don't think about lower level . They don't know that the root of an any organisation is their lower level employees who are doing production.

Dislikes

Worst cafeteria. Transport is awesome as compared to other organisations

Work

I learn many things in Infosys. The job profile I got at Infosys would be always memorable for me due to this profile I grow and got better opportunity. I will be always thankful to I Infosys BPM Ltd.
Thank you.

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Facilities

Free transport

Gymnasium

Cafeteria

Health insurance

Show Less

395 views

395 views


Excellent
Excellent
Average
Good
Excellent
Good
Excellent

Likes

Working at Infosys BPO, here all the teammates are really helpful and very friendly with employees, company is providing every month different trainings to improve our skills and knowledge. Here, career growth is also good but it can be depends on the employees, Infosys has a very good brand image which gives us happiness to work with this organisation. It has very good infrastructure and the facilities they provide to their employees are awesome.
Salary and appraisal is not good and this is the only one reason people are leaving jobs from here.

Dislikes

Attrition rate is the highest in Infosys BPO.
Salaries are comparatively less, More working hours. If we will work hard then also we will not receive good ratings.

Work

Here, I support to customer as well as site and handle the query through call, e-mail, chait, create the case, po review, create the quote, translate email English to French and French to English, handle all type of cases as well escalation,

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Facilities

Free transport

Cafeteria

Team outings

Soft skill training

+2 More

Health insurance

Job training

Show Less

648 views

648 views


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