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ITC Hotels

4.1

based on 1.7k Reviews

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ITC Hotels Guest Service Associate Reviews

Updated 6 Jan, 2025

Category Ratings

4.2

Job Security

4.0

Company Culture

3.8

Skill Development

3.5

Salary

3.5

Work-Life Balance

3.5

Work Satisfaction

3.2

Promotions

What employees say about ITC Hotels?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

74% employees reported

Flexible timing

61% employees reported

No travel

56% employees reported

View more detailed insights

Gender based rating

4.1

Rated by Women

16 reviews

4.2

Rated by Men

68 reviews

ITC Hotels is rated 4.1 out of 5 stars on AmbitionBox, based on 95 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the ... Read more

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Top Mentions in ITC Hotels Guest Service Associate Reviews

95 reviews found

Sort By: Popular

Guest Service Associate in Hyderabad / Secunderabad

Full Time

Housekeeping & Laundry Department

5.0

posted on 17 May 2024

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Read ITC Hotels Guest Service Associate Reviews based on locations

Guest Service Associate in Hyderabad / Secunderabad

Full Time

Front Office & Guest Services Department

5.0

posted on 12 Oct 2024

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Guest Service Associate in Kolkata

Full Time

F&B Service Department

5.0

posted on 02 Oct 2024

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about ITC Hotels.

Guest Service Associate in Bangalore / Bengaluru

Full Time

Front Office & Guest Services Department

5.0

posted on 04 Feb 2024

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Guest Service Associate (working remotely)

Full Time

F&B Service Department

5.0

posted on 19 Nov 2024

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Guest Service Associate in Chennai

Full Time

F&B Service Department

5.0

posted on 16 Oct 2023

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Guest Service Associate in Gurgaon / Gurugram

Full Time

Front Office & Guest Services Department

2.0

posted on 08 May 2023

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

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Married Employees, Be Honest: Is it a good idea to have a working wife? or is it unsafe?

I have seen so many people having extramarital affairs in my corporate life that I feel scared with just the thought of having a working wife. What if her bosses tries on her, or what if some colleague tries to get overfriendly...

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HQ - Kolkata, West Bengal, India

5k-10k Employees (India)

Public

People also ask about ITC Hotels's Guest Service Associates

Is ITC Hotels a good place to work for Guest Service Associates?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 95 employee reviews, it's clear that most guest service associates have a positive experience working at ITC Hotels. Job Security holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about job security and career growth on AmbitionBox.

Does ITC Hotels pay their Guest Service Associates well?

According to AmbitionBox reviews, ITC Hotels guest service associates rate their salary and benefits at 3.5 out of 5, based on 95 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about ITC Hotels's guest service associates salaries here and to read reviews specifically about salary and benefits at ITC Hotels for guest service associates, click here .

How is the work culture at ITC Hotels for Guest Service Associates?

Work culture at ITC Hotels for guest service associates is rated 4.0 out of 5 by 95 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at ITC Hotels. To read reviews specifically about work culture at ITC Hotels for guest service associates, click here .

How is the job security at ITC Hotels for Guest Service Associates?

Based on 95 reviews on AmbitionBox, ITC Hotels's guest service associates rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at ITC Hotels, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at ITC Hotels for guest service associates, click here .

ITC Hotels Guest Service Associate Reviews by Locations

ITC Hotels Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 95 ITC Hotels reviews submitted by ITC Hotels employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ITC Hotels is the right company for you. 74% of employees reported the working days at I...