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Marks & Spencer

4.0
based on 810 Reviews
Video summary

Marks & Spencer Reviews

Updated 11 Jul, 2025

Overall Rating

info
4.0/5
based on 810 reviews
positive trend

3% above industry's average

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Rating Distribution

Star
5

508 (62.7%)

Star
4

153 (18.9%)

Star
3

61 (7.5%)

Star
2

26 (3.2%)

Star
1

62 (7.7%)

Category Ratings

4.2
Job Security
4.0
Work-Life Balance
3.9
Company Culture
3.9
Skill Development
3.8
Salary
3.8
Work Satisfaction
3.4
Promotions

What employees say about Marks & Spencer?

Insights from employee reviews on AmbitionBox

Workplace insights

suitcase-color

Work from office

83% employees reported

spiral-calendar

Rotational Shift

48% employees reported

timing

Flexible timing

68% employees reported

travel

No travel

51% employees reported

View more detailed insights

Gender based rating

4.1
female

Rated by Women

227 reviews

4.0
male

Rated by Men

526 reviews

Marks & Spencer is rated 4.0 out of 5 stars on AmbitionBox, based on 810 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with ... Read more
Detailed Marks & Spencer Employee Reviews
View all detailed Marks & Spencer employee reviews

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Explore Reviews by Department

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Merchandising, Retail & eCommerce
4.3
 • 217  reviews
Sales & Business Development
3.8
 • 147  reviews
Customer Success, Service & Operations
4.2
 • 96  reviews
UX, Design & Architecture
3.5
 • 56  reviews
Top Mentions in Marks & Spencer Reviews

810 reviews found

Sort By: Popular

Marks & Spencer Interview Questions

A Customer Service Associate was asked 11mo agoQ. When would you be able to start the onboarding process?
A Buyer was asked 4mo agoQ. How would you calculate per week sell-through?

Get interview-ready with top interview questions & answers

A Sales Advisor was asked Q. What do you know about retail?
A Section Manager was asked Q. How would you handle an arrogant customer who reports a quality issue after purc...read more
A Financial Analyst was asked Q. How would you share data effectively?

Read Marks & Spencer Reviews based on designations

You are reading trusted reviews. Keep reading to find out more about Marks & Spencer.
Top trending discussions
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Jobs at Marks & Spencer

View All
Customer Service Associate (Retail)
Ernakulam +2
1 - 4 Yrs
Not Disclosed
Customer Service Assistant (Retail)
Mumbai
0 - 4 Yrs
Not Disclosed
Manager - Business Solutions - IT Digital
Gurgaon / Gurugram
7 - 12 Yrs
Not Disclosed

People also ask about Marks & Spencer

Is Marks & Spencer a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 810 employee reviews, it's clear that most employees have a positive experience working at Marks & Spencer. Job Security holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about job security and career growth on AmbitionBox.
How does Marks & Spencer’s employee rating compare to the industry average?
Marks & Spencer’s employee rating of 4.0 out of 5 exceeds the industry average of 3.9 out of 5 for companies within the Retail sector. This rating reflects that Marks & Spencer generally provides a better employee experience compared to many of its industry peers, indicating stronger overall satisfaction among its workforce.
Does Marks & Spencer pay their employees well?
According to AmbitionBox reviews, Marks & Spencer employees rate their salary and benefits at 3.8 out of 5, based on 810 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Marks & Spencer salaries here and to read reviews specifically about salary and benefits at Marks & Spencer, click here .
How is the work culture at Marks & Spencer?
Work culture at Marks & Spencer is rated 3.9 out of 5 by 810 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Marks & Spencer, click here .
How is the job security at Marks & Spencer?
Based on 810 reviews on AmbitionBox, Marks & Spencer employees rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Marks & Spencer, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Marks & Spencer, click here .
Is work from home available at Marks & Spencer?
According to AmbitionBox, 2% of Marks & Spencer employees work from home permanently, 83% work from the office, and 15% follow a hybrid model, based on 67 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.
How do I get a job at Marks & Spencer?
To get a job at Marks & Spencer, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Marks & Spencer interview questions and practice your responses to prepare thoroughly.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 810 Marks & Spencer reviews submitted by Marks & Spencer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Marks & Spencer is the right company for you. 48% of employees reported the w...

Marks & Spencer Salaries in India

Section Manager
338 salaries
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3.3 L/yr - ₹6 L/yr

Customer Service Associate
241 salaries
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2.5 L/yr - ₹4 L/yr

Visual Merchandiser
174 salaries
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3.2 L/yr - ₹6.5 L/yr

Store Manager
128 salaries
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8.8 L/yr - ₹16 L/yr

Customer Service Assistant
113 salaries
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2.5 L/yr - ₹3.8 L/yr

Employee Benefits at Marks & Spencer

Office cab/shuttle

Office cab/shuttle

9 total responses

International/On-site exposure

International/On-site exposure

8 total responses

Free meal

Free meal

6 total responses

Health insurance

Health insurance

82 total responses

+5 more benefits+5 more benefits
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